Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a AI Content Writer for a Crypto/Fintech client.
We are seeking a contract AI Content Writer for an initiative to transform an internal knowledge base into structured, AI-optimized content. This role directly supports internal AI tooling for customer support, enhancing knowledge retrieval and automation.
This is an excellent opportunity for a detail-oriented writer interested in the intersection of content and AI. You will receive training in machine-readable content best practices and collaborate with cross-functional teams to apply those principles to a high-impact knowledge base.
This is a 3+ month contract opportunity. The role is fully remote.
Rewrite and structure existing knowledge base content for machine readability.
Optimize content for clarity, consistency, and AI interpretability.
Apply training in AI-driven content strategy to improve internal tooling performance.
Collaborate with Content, Machine Learning, and Process Specialists.
Ensure rewritten content aligns with internal standards and formatting best practices.
Exceptional English writing and editing skills.
Strong attention to detail and consistency.
Experience with Contentful CMS.
Ability to translate complex or technical concepts into clear, structured content.
Familiarity with customer support operations, agent workflows, and processes (preferred).
Interest in AI-driven technologies and their applications in support environments.
Comfortable working independently and managing deadlines in a remote setting.
Bachelor’s degree or equivalent professional experience in writing, communications, or content development.
3+ years of experience in writing, editing, or content strategy.
Experience working with knowledge bases or internal documentation tools is a plus.
Perks & Benefits:
To learn more about this AI Content Writer opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.
This position has an application deadline of 4/26/25.
Employer Details:
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