AI Operations Specialist - Housing

6 Months ago • All levels • Operations • $60,000 PA - $75,000 PA

Job Summary

Job Description

EliseAI is seeking an AI Operations Specialist to join our New York office. This role offers an energetic candidate the chance to contribute to a fast-growing tech startup, implement best practices, and refine our products. Responsibilities include evaluating AI-generated text for accuracy, relevance, functionality, bias, and safety, placing testing calls to assess quality of experience, collaborating with cross-departmental team members to identify and address bugs and performance bottlenecks, reviewing conversations, conducting thorough testing of new functionalities, documenting and reporting any bugs or inconsistencies, and attracting top-tier talent to join our dynamic team.
Must have:
  • Ability to work quickly and accurately
  • Positive attitude and willingness to give and receive feedback
  • Excellent command of written and spoken English
Perks:
  • Equity in the company in the form of stock options
  • Medical, Dental and Vision premiums covered at 100%
  • Fully paid parental leave
  • Commuter benefits
  • 401k benefits
  • Monthly fitness stipend
  • Open floor plan office with fully stocked kitchen and company paid lunch
  • Company social events
  • Unlimited vacation and paid holidays
  • Relocation packages for candidates outside of the Greater NYC metro area

Job Details

About EliseAI

EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them. 

That’s the only kind of impact we are interested in having at EliseAI. If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you.

About The Role

EliseAI is looking for an AI Operations Specialist to join our New York office. This is an exciting opportunity for an energetic candidate who wants to join a fast-growing tech startup. This is a great opportunity to implement best practices and help perfect our products.

Responsibilities

  • Evaluate AI-generated text for factual accuracy, relevance, functionality, potential bias, safety, and other relevant criteria
  • Place testing calls and evaluate quality of experience and accuracy
  • Collaborate with team members across departments to identify and resolve bugs or performance bottlenecks, review conversations, and conduct thorough testing of new functionalities aimed at improving the data annotation process
  • Thoroughly document and report any bugs, defects, or inconsistencies found
  • Attract top-tier talent to join our driven team

Requirements 

  • An ability to work quickly and accurately to hit daily targets
  • A positive attitude and a willingness to give and receive feedback
  • Excellent command of written and spoken English

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

  • Equity in the company in the form of stock options 
  • Medical, Dental and Vision premiums covered at 100%  
  • Fully paid parental leave
  • Commuter benefits 
  • 401k benefits
  • Monthly fitness stipend
  • Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
  • Fun company social events through our Elise and the City program
  • Unlimited vacation and paid holidays

We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful.

Job Compensation Range:

The salary range for this role is $60,000 - $75,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at HR@eliseai.com.



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