AI Solution Manager/Senior AI Solution Manager - Generative AI

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI

The AI Solution Manager / Senior AI Solution Manager - Gen AI role is a unique blend of Gen AI product development, solution deployment, and customer engagement. In this role, you will work directly with Fortune 500 clients to tackle complex business challenges, define scalable Gen AI solutions, and lead cross-functional teams to bring innovations to life.

You will own the end-to-end Gen AI solution lifecycle, from identifying the business problem and collaborating with stakeholders to defining objectives and adapting AI applications to fit enterprise needs.

In this capacity, you will lead cross-functional teams of data scientists, software engineers, and industry experts to pioneer Gen AI-powered solutions—both by tailoring our existing applications and by developing custom components to address customers' unique needs.

You’ll pioneer the deployment of Retrieval-Augmented Generation (RAG), Agentic AI, and cutting-edge LLMs across critical verticals including Professional Services, Manufacturing, Defense and Intelligence, State and Local Government, and Energy & Utilities.

Our AI Solution Managers work on impactful highly visible Gen AI solution pilots, for example:

• Apply Gen AI-driven demand forecasting for one of the world’s largest food manufacturers, reducing food waste and improving supply chain efficiency 
• Apply ML and Gen AI for a national energy grid to identify, characterize, and triage outages in near-real-time to keep the grid operational
• Optimize manufacturing processes using Gen AI/ML to enhance throughput and cost savings at scale
• Apply Gen AI at the world’s largest and most powerful air fleet to maintain its strategic and technological advantage
• Use LLMs and Enterprise RAG to accelerate due diligence and automate credit risk analysis for leading investment firms
• Build Enterprise Agentic Systems to support law enforcement personnel with rapid retrieval and summarization of case files and regulations
• Apply LLMs to pharmaceutical manufacturing data to identify root causes of yield loss and accelerate process optimization 

 Responsibilities:

• Shape the Gen AI roadmap for Fortune 500 customers by identifying, validating, and tailoring Gen AI-driven solutions that address mission-critical business challenges and unlock new opportunities.
• Lead, brainstorm, and problem-solve together with multi-disciplinary Gen AI teams (data scientists, engineers, architects, and industry experts) to deliver cutting-edge Gen AI applications with measurable, industry-wide impact.
• Design and deploy RAG pipelines, multi-agent workflows, and Enterprise Agentic Applications
• Engage customer executives as champions to drive AI adoption and ensure successful integration into their organizations.
• Partner with the Sales team to drive adoption and expansion, ensuring Gen AI solutions transition from successful pilots to enterprise-wide implementations
• Partner with the Product team to ensure that solutions transition from high-value pilots to standardized, repeatable enterprise offerings. 
• Travel globally (25%) as needed, directly engage with executives to ensure seamless AI adoption, and drive transformational business impact. 

This is a highly visible role that combines technical depth, business acumen, and leadership to drive AI transformation across industries.

Qualifications:

• Bachelor’s in Engineering, Economics, Statistics, or Computer Science; MS/MBA preferred
• Proven track record with 4+ years of experience in business strategy, consulting, product management, or AI/ML solutions, shaping AI commercialization and enterprise transformation
• Exceptional problem-solving, communication, and executive presentation skills, with experience influencing executive-level stakeholders
• Ability to lead and inspire multi-disciplinary teams in a fast-paced, high-impact environment
• Proven interest in Gen AI, demonstrated through formal education, self-study, or hands-on experience
• Experience with vector DBs, prompt engineering, and agents is a plus
• Strong business acumen, with expertise in at least one industry (professional services, manufacturing, defense and intelligence, state and local, energy and utilities) is a plus