Ally (VR Bar & Floor Team Member) Part Time

9 Months ago • All levels

About the job

Description

Introduce a stunning virtual reality world to thousands of people alongside fantastic drinks and food. As an Ally at OTHERWORLD you’ll work as part of a team of passionate and innovative colleagues to create an immersive, unforgettable experience for your guests.

Our Allies are our guests’ sidekicks as they head into a parallel reality. Part hosts, and part entertainers, they’re 100% customer service superstars. Whether our guests are navigating the OTHERWORLD island paradise or relaxing with a cocktail in the bar, our Allies help create a unique journey to entice them back again and again.

We'll help you to learn about the magic which makes VR and OTHERWORLD special. This role is a brilliant development opportunity for those looking to grow their career in the immersive entertainment and competitive socialising spaces. If you are a natural storyteller, please do not hesitate to apply.

This role is for either of our London OTHERWORLD locations: Haggerston or London Victoria, and is available on both a full-time and part-time basis.

You will:

  • Help create an immersive, memorable and high-quality experience throughout our guests’ visits
  • Guide our guests through the OTHERWORLD experience as their ally and first port of call for any help they need
  • Use your excellent product training and knowledge to suggest VR experiences, drinks and food your guests might enjoy
  • Uphold our values and policies, and support us to meet our commitments to hygiene, health and safety and equal opportunities
  • Support your team to keep your OTHERWORLD venue clean, tidy, welcoming and well-maintained
  • Help new Allies during their first weeks learn about OTHERWORLD’s culture and way to deliver high quality guest experiences

Requirements

  • True passion for hospitality, service, and guest experience
  • Ability to work varied hours over the week including weekends and evenings
  • Positive, self-motivated personality with the flexibility to work in different scenarios and parts of the venue
  • Right to work in the UK

Benefits

  • London Real Living Wage (£11.95) plus team bonus
  • Guaranteed minimum fortnightly hours
  • Discounts on VR, drinks and food in our venues
  • A fast-growing business with opportunities to develop and progress
  • Fantastic opportunity to work with a leader in a new industry, scaling quickly with VC backing and a growing audience
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