American Girl NYC - Asset Protection Lead (full time/benefitted)

4 Months ago • 1-2 Years • Administrative • $43,680 PA - $50,240 PA

Job Summary

Job Description

The American Girl New York City retail store seeks a dynamic Asset Protection Lead to maintain a safe environment for customers and employees, safeguard company assets, and provide excellent customer service. Responsibilities include monitoring safety concerns, controlling customer traffic, preventing asset loss through surveillance and checks, and mentoring store employees. The ideal candidate will possess strong communication and de-escalation skills, a professional demeanor, and experience in loss prevention, law enforcement, or security. A valid NYS security license is required. This is a full-time, benefitted position with evening, weekend, and holiday shifts.
Must have:
  • Valid NYS Security License
  • 1-2 years of relevant experience
  • Excellent communication skills
  • Customer service expertise
  • Asset protection knowledge
  • Ability to work evenings, weekends, and holidays
Good to have:
  • Experience working with children
  • Proficiency in Microsoft Office Suite
Perks:
  • Benefits

Job Details

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:  The Regular Full Time Asset Protection Lead  position is part of the American Girl New York City retail store team. This position is 37.5/week and benefitted. A valid NYS security license is required. 

Job Description

The Opportunity:  The American Girl New York City retail store is looking for a dynamic individual as a Asset Protection Associate, who is committed to maintaining a safe environment for American Girl customers and employees, as well as, safeguarding company assets.  The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment.

What Your Impact Will Be: 

  • Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
  • Provide external and internal customer service in a positive, friendly and professional business manner and the skill set to diffuse escalated situations.
  • Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
  • Serve as a safety mentor for store employees; lead by example.

Qualifications

What We’re Looking For: 

  • One to two years of loss prevention, law enforcement, criminal justice, military or security experience, preferred.
  • State specific license required. Valid NYS unexpired and current security license. 
  • Working knowledge of Microsoft Word, Excel and Outlook Software programs, preferred.
  • Demonstrated ability working with a broad and diverse work force and customer base, including working with children, preferred.
  • Must be available to work evening, weekend, and holiday shifts.

The hourly rate for this position is between $21-24/hour*

*Hourly rate is based on a candidate’s education, skills and experience.

Additional Information

What It’s Like to Work Here:

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

Similar Jobs

Voodoo - Senior Game Designer (Economy) - Monster Survivors

Voodoo

Paris, Île-de-France, France (Remote)
8 Months ago
Tonies - General Ledger Accountant

Tonies

Düsseldorf, North Rhine-Westphalia, Germany (Hybrid)
5 Days ago
Evolution - Payroll & Operational Costs Controller

Evolution

Taipei City, Taiwan (On-Site)
1 Week ago
The Walt Disney Company - Sales Manager - Celebrations & Events

The Walt Disney Company

Celebration, Florida, United States (On-Site)
6 Days ago
Activision - Lead Systems Designer

Activision

Middleton, England, United Kingdom (Hybrid)
1 Month ago
Scientific Games  - Technical Support Engineer

Scientific Games

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Bally's Interactive - Treasury Operations and Systems Manager

Bally's Interactive

(On-Site)
1 Week ago
Microsoft - Technical Support Engineer (Microsoft Dynamics 365 CE / Power Platform)

Microsoft

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (Hybrid)
1 Week ago
Nagarro - Trainee SAP Development

Nagarro

Germany (Remote)
1 Month ago
Activision - Senior Manager, Payroll Operations

Activision

Shanghai, Shanghai, China (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Scanline VFX - VFX Coordinator

Scanline VFX

Seoul, South Korea (Hybrid)
3 Months ago
Luxoft - Commodity Project Manager

Luxoft

(On-Site)
5 Months ago
Gaming Innovation Group  - Accounting Intern

Gaming Innovation Group

Occitanie, France (Hybrid)
1 Month ago
Sony Interactive Entertainment - Corporate Counsel, Product Counseling, Privacy, Online Safety

Sony Interactive Entertainment

Tokyo, Japan (Hybrid)
1 Week ago
The Walt Disney Company - Communications Internship - Disney+

The Walt Disney Company

Paris, Île-de-France, France (On-Site)
1 Week ago
Steer Studios - Senior Growth Director

Steer Studios

Riyadh, Riyadh Province, Saudi Arabia (On-Site)
2 Weeks ago
Epic Games - Producer

Epic Games

(On-Site)
1 Week ago
The Walt Disney Company - Brand & Franchise Marketing / Partnerships Internship

The Walt Disney Company

Munich, Bavaria, Germany (On-Site)
1 Week ago
NinjaVan - Intern, Human Resources

NinjaVan

Subang Jaya, Selangor, Malaysia (On-Site)
6 Months ago
The Workshop - Engineering Manager - Player Experience

The Workshop

Málaga, Andalusia, Spain (Hybrid)
20 Hours ago

Get notifed when new similar jobs are uploaded

Jobs in New York, New York, United States

PlayStation Global - Environment Artist

PlayStation Global

Los Angeles, California, United States (On-Site)
1 Month ago
The Walt Disney Company - Senior Software Engineer - Audience Targeting

The Walt Disney Company

California, United States (On-Site)
1 Day ago
Google - Document Control Specialist

Google

Fremont, California, United States (On-Site)
1 Week ago
Bragg - Head of Marketing, LATAM

Bragg

Reno, Nevada, United States (Hybrid)
4 Weeks ago
Nintendo - Language QA Tester - Québécois French

Nintendo

Redmond, Washington, United States (On-Site)
1 Month ago
ByteDance - Backend Software Engineer Intern (PDI-CSP-FE-i18n) - 2025 Project Intern (BS/MS)

ByteDance

Seattle, Washington, United States (On-Site)
3 Months ago
Twitch - Strategy & Operations Manager

Twitch

San Francisco, California, United States (On-Site)
1 Month ago
Riot Games - Game Designer III - VALORANT, Competitive Systems

Riot Games

Los Angeles, California, United States (On-Site)
7 Months ago
ByteDance - Research Scientist Graduate (High-Performance Computing (Inference Optimization) - Vision AI Platform)

ByteDance

San Jose, California, United States (On-Site)
1 Week ago
Electronic Arts - Senior Billing Coordinator

Electronic Arts

Austin, Texas, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Administrative Jobs

Inspired Entertainment - Seasonal Arcade Host

Inspired Entertainment

Ayr, Scotland, United Kingdom (On-Site)
1 Month ago
Canva - Business Systems Engineer - People

Canva

Makati, Metro Manila, Philippines (Remote)
2 Weeks ago
Nintendo - Physical Security Specialist

Nintendo

Redmond, Washington, United States (On-Site)
10 Months ago
Trek - Senior Workday Engineer

Trek

Haryana, India (On-Site)
2 Months ago
ByteDance - Datacenter Operation Engineer

ByteDance

(On-Site)
1 Month ago
Sony Interactive Entertainment - Open Position (In-House Systems Engineer)

Sony Interactive Entertainment

Tokyo, Japan (On-Site)
3 Weeks ago
Evolution - Uniforms Specialist

Evolution

Birkirkara, Malta (On-Site)
1 Week ago
Netflix - IT Support Engineer - Netflix Animation Studios (NAS)

Netflix

Sydney, New South Wales, Australia (On-Site)
1 Week ago
Nagarro - Senior SAP Cloud Developer/Architect

Nagarro

Germany (Remote)
2 Months ago
Xsolla - Finance Operations Intern

Xsolla

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
2 Days ago

Get notifed when new similar jobs are uploaded

About The Company

We empower generations to explore the wonder of childhood and reach their full potential.


We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it.


Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies.

Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies.


Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators.

California, United States (On-Site)

California, United States (On-Site)

New Jersey, United States (Remote)

New York, New York, United States (On-Site)

New York, New York, United States (On-Site)

Tennessee, United States (On-Site)

California, United States (On-Site)

East Aurora, New York, United States (On-Site)

Illinois, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Mattel Inc

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug