AMR Internal Engagement Strategist, Retail Engagement & Marketing
4 Months ago • All levels
Marketing
Job Description
As an AMR Internal Engagement Strategist, you will spearhead the development of commercially focused internal engagement strategies. Your role involves crafting compelling internal engagement plans to drive customer experience and business growth. You will create business briefs, understand commercial programs, connect with field teams to understand their needs, manage multiple projects, and communicate complex ideas clearly. The goal is to inform, involve, and inspire Retail field teams to deliver excellent experiences and results for Apple, connecting with people, telling stories, and driving impact.
Must Have:
- Create business briefs with measurable goals.
- Understand commercial programs to build engagement strategies.
- Connect with field teams to understand needs.
- Manage multiple projects with attention to detail.
- Communicate complex ideas clearly to stakeholders.
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work! The worldwide Apple Retail Engagement & Marketing (REM) team defines, makes and delivers programs, campaigns, initiatives and experiences that help Apple Retail’s customers and teams discover, be inspired by, learn about and go further with Apple’s products and services, and does so in a manner that is true to our values.In this role, you will lead the development of commercially focused internal engagement strategies for AMR that inform, involve and inspire our Retail field teams to deliver excellent experiences for our teams and customers, and results for Apple. The ideal candidate is someone who has a passion for building strategies, connecting with people, telling stories and driving impact. As an Internal Engagement Strategist for Commercial Programs, you are responsible for developing compelling internal engagement plans that drive customer experience and business growth goals. RESPONSIBILITIES: - Create business briefs that reach our audience in innovative and effective ways, informed by both data and insights, with measurable goals and KPIs. - Understand commercial programs well to be able to build internal engagement strategies that effectively deliver on the business goal. - Connect with field teams to see the world through their eyes and understand team and leader needs, identify challenges, learn from local efforts, test ideas, implement solutions, and adapt for impact. - Manage complexity, leading multiple projects at once with a keen attention to detail, adapting to current conditions, and escalating risks - Communicate clearly, openly, and effectively, distilling complex ideas into simple and compelling narratives to engage and influence stakeholders.
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