Analyst, eCommerce Operations

At Hasbro, our mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. We’re looking for adventurous and curious people who want to explore, experiment, and innovate to come up with the best ideas. Our culture has inspired our diverse team of highly skilled, highly creative, and highly committed individuals for 100 years and we believe the best is yet to come.
 

We are seeking an experienced and dynamic resource to manage our e-commerce operations in India. The ideal candidate will have a strong background in managing backend operations for major online marketplaces, including Amazon, Flipkart and quick commerce.

This is a fixed term contract role.

Responsibilities:

PO Processing and Inventory Management:

• Analyze current stock availability and incoming inventory to identify Selection gaps and recommend Purchase Orders (PO) to ecommerce customers
• Handle SG PO processing with proper documentation and tracking.
• Schedule and coordinate appointments for open orders with Flipkart (FK), Amazon and Quick commerce customers.

MIS Tracking and Reporting:

• Consolidate and share weekly/monthly POS and CS data with the MIS team
• Update and maintain the E-Commerce Tracker with product details
• Manage Forecast file updates, including POS, inventory, and shipment details, ensuring accurate data flow.

Master Data and Cost Management:

• Maintain and update master data records such as MRP, ASIN, FSN, Swiggy code, Myntra code, BIS details and other key attributes of each SKU
• Update costs for new product selections or revised MRPs with respective customers.
• Returns and Compliance Management:
• Track and monitor customer returns to resolve issues promptly.

D&A reconciliation

• Maintain a tracker for D&A (Discounts and Acquisition) for all e-commerce customers.
• Perform ContraCogs checks and map customer invoices to internal D&A IDs and coordinate with the finance team to close internally.
• Perform Contracogs checks and close D&A (Disputes and Adjustments) with finance team internally
   

Qualifications And Skills:

• 2-3 years of experience in operations, inventory management, or e-commerce domain.
• Experience with platforms like Flipkart and Amazon is preferred
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent communication and negotiation skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Proficiency in English.
• Bachelor’s degree in Business, Supply Chain, or related field.
• Proficiency in data management tools like Excel, customer systems (Amazon Vendor central, Flipkart Vendor hub) and e-commerce platforms.
• Strong analytical skills to manage stock, PO recommendations, cost updates, and D&A tracking.
• Excellent communication and coordination skills with internal and external stakeholders.
• Knowledge of e-commerce operations, logistics, and supply chain workflows.
• Ability to think and react in a high-energy, fast-paced environment. 
• Strategic Thinking
• Relationship Building
• Results-Driven
• Analytical Ability
• Adaptability
• Excellent Organizational Skills

#LI-HYBRID

Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.