Application Engineer, Salesforce

2 Months ago • All levels

Job Summary

Job Description

This Application Engineer, Salesforce role at Google's Business Systems Integration team involves partnering with various teams to build and maintain business systems supporting Devices and Services. Responsibilities include designing, developing, and sustaining business-critical applications using Salesforce and other technologies. The role requires creating an integrated CRM platform, developing Salesforce applications using Apex and Lightning, and building relationships with internal and external partners. The engineer will lead the design, configuration, and deployment of CRM and other modules to support business automation. The ideal candidate will have experience with Apex coding, Salesforce configuration and custom development, and integrating Salesforce with other business applications.
Must have:
  • Bachelor's degree in CS/Engineering or equivalent
  • Apex coding experience
  • Salesforce CRM configuration & custom development
  • Salesforce integration with business applications
Good to have:
  • Master's degree in Engineering/Computer Science
  • Salesforce Platform Developer certification
  • Salesforce Field Service Lightning development experience
  • CRM experience in cloud industry

Job Details

Minimum qualifications:

  • Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience.
  • Experience with coding in Apex.
  • Experience in working with configuration and custom development Customer Relationship Management (CRM) modules in Salesforce (SFDC) and integrating Salesforce (SFDC) with business applications.

Preferred qualifications:

  • Master’s degree in Engineering, Computer Science or a related technical field.
  • Certification in Salesforce Platform Developer (I or II).
  • Experience with Salesforce Field Service Lightning development.
  • Experience in CRM with the knowledge of cloud industry and its business channels.
  • Ability to develop relationships with stakeholders/partners.

About the job

At Google, we work at lightning speed. So when things get in the way of progress, the Business Systems Integration team steps in to remove those roadblocks. The team identifies time-consuming internal processes and then builds solutions that are reliable and scalable enough to work within the size and scope of the company. You listen to and translate Googler needs into high-level technical specifications, design and develop recommended systems and consult with Google executives to ensure smooth implementation. Whether battling large system processes or leveraging our homegrown suite of Google products for Googlers themselves, you help Googlers work faster and more efficiently. Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Responsibilities

  • Partner with engineering, business, privacy, security, and legal teams to enable and sustain business systems that support the Devices and Services product area.
  • Design, develop, and sustain business critical applications, leveraging spectrum of technologies, including the Salesforce platform.
  • Work with teams to create an integrated Customer Relationship Management (CRM) platform to support cross-functional use cases. Develop and support Salesforce applications using Apex and Lightning technologies.
  • Build relationships with internal and external partners to help drive system goals. Lead and manage the design, configuration and deployment of CRM and other modules to support business automation.

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