Ubisoft’s IT department is looking for an EPM Applications Specialist to provide support, maintenance, and development for our financial planning and consolidation tools.
This role is focused on delivering high-quality functional and technical support to internal users located in Ubisoft offices worldwide, primarily on Oracle Hyperion Financial Management, Oracle Hyperion Planning, and Oracle EPM Cloud applications.
Responsibilities
- Manage incidents, problems, requests, and changes within defined SLAs, with an emphasis on long-term solutions.
- Communicate status updates and manage customer expectations throughout the lifecycle of incidents and requests.
- Conduct regular system monitoring, security audits, and data quality verifications.
- Provide training and documentation for end-users.
- Contribute to internal and user-facing documentation.
- Participate in projects including new functionalities and enhancements (functional analysis, design, development, testing, documentation).
- Collaborate with EPM Business Analysts, Developers, and Data Warehouse teams.