Appointment Setter

Client Overview

The client is a Y-combinator backed AI platform revolutionizing the HVAC, Plumbing, and Electrical industries. Their innovative platform empowers technicians and representatives, enabling them to serve customers more efficiently and boost business revenue. With novel AI features deeply integrated with platforms like ServiceTitan, the client is at the forefront of transforming service delivery in these sectors.

Job Overview

As an Appointment Setter, you will play a crucial role in driving revenue growth by engaging potential customers through outbound calls and other proactive sales efforts. You will leverage your sales expertise to generate leads, qualify prospects, and close deals while maintaining excellent customer relationships. This role requires a results-driven mindset, strong communication skills, and the ability to thrive in a fast-paced environment.

Responsibilities

• Conduct outbound sales calls to prospective customers, introducing them to the company's AI platform and its benefits.
• Follow up on inbound leads and inquiries, nurturing relationships to convert them into paying customers.
• Utilize provided scripts and adapt sales pitches based on customer needs and responses.
• Maintain a high level of responsiveness, ensuring a quick and professional approach to customer interactions.
• Accurately document customer interactions, follow-ups, and sales progress in the company's CRM system.
• Achieve and exceed sales targets and performance metrics.
• Collaborate with internal teams to refine sales strategies and optimize customer engagement.