Assistant Manager
Job Summary
Job Description
Assistant Managers at Mecca are responsible for overseeing all aspects of club operations, ensuring excellent customer service and team management. The role involves leading a team, including recruitment, training, and performance appraisal. They must be able to perform all roles within the club, maintaining a fun, adaptable, and welcoming atmosphere. The ideal candidate will be customer-focused, hardworking, and genuinely friendly. Responsibilities include leading, training, and appraising a team, while ensuring a high standard of customer service and maintaining a positive club atmosphere. The successful applicant will be cheeky, chatty, and committed to making customers feel like part of a family.
Must have:
- Customer service focused
- Team leadership skills
- Adaptable and hardworking
- Fun and engaging personality
Perks:
- Industry leading Tips
- Pension
- Life Assurance
- 50% discount on food and drinks
- Company Sick Pay Scheme
- Paid breaks
- Employee Rewards platform
- Employee Assistance Programme
- Access to in-venue Mental Health First Aiders
Job Details
Job Description
- Salary- £31,930 Per annum
- Industry leading Tips
- Pension
- Life Assurance
- 50% discount across food and soft drinks to enjoy with up to three friends (across Grosvenor too!)
- Company Sick Pay Scheme
- Paid breaks
- Employee Rewards platform; Enjoy savings on travel, restaurants, shopping and more!
- Employee Assistance Programme and access to in-venue Mental Health First Aiders
Our Assistant Managers are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers and team. We are looking for fun, adaptable, caring and hardworking people to join our team here in Swansea. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.
Qualifications
- Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment
- Leading a team by attracting, recruiting, training and appraising talented personnel
#LI-TC1 #LI-Onsite
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