Assistant Manager, Product Research

1 Year ago • 5 Years + • Product Management

Job Summary

Job Description

The Assistant Manager, Product Research will champion the consumer's voice during product development, ensuring consumer-centric product development from creation to launch. They will develop consumer test plans, independently plan, design, execute, analyze, and report consumer studies using qualitative and quantitative methodologies. They will also understand the user experience of Philips and competitor products to guide project teams. They will develop user requirements and identify key drivers of ratings and reviews, working with cross-functional teams to ensure consumer satisfaction. They will network with stakeholders, report on progress, and contribute to continuous improvement initiatives. This role requires someone who has strong communication and research skills and the ability to thrive in a fast-paced environment.
Must have:
  • Bachelor's degree in relevant field
  • Excellent written and verbal communication skills
  • 5+ years of experience in product development or research
  • Ability to plan, execute, and report consumer studies
  • Experience working with market research firms
Good to have:
  • Experience in pre-development of consumer products
  • Interest in Grooming & Beauty products and new technology

Job Details

Job Title

Assistant Manager, Product Research

Job Description

Your role:

  • Champion for the voice of consumer during product development phase and to provide inputs as needed to ensure consumer centric product developments from creation to launch (ITM)
  • Developing the overall consumer test plans for the proposition and/or product development projects, including validation and claim substantiation. Independently plan, design, execute, analyze and report consumer studies using both qualitative and quantitative methodologies internally or with external agencies.
  • Thoroughly understand the user experience and usability of relevant Philips and competitor products, in order to guide the project teams in decision making, based on user experience.
  • Develop all user requirements (usability, experience, performance)and identify the key drivers of ratings and reviews, and work with cross-functional project teams to ensure they are met in validation testing, ensuring high consumer satisfaction with our products
  • Network with different stakeholders (CMM, Designer, Project Management, Technical team, Quality) and report on progress at relevant intervals & milestones through written reports and verbal presentations.
  • Challenge the status quo and contribute to continuous improvement initiatives, in order to improve, standardize and document our ways of working in a way that enables timely delivery on business objectives.
  • Regular monitoring of competitive landscape around the world.

You're the right fit if:

  • Bachelor degree or higher education in any of these fields: Human Factors; Psychology; Behavioral sciences; Sensory Science; Industrial Design; Interaction Design; Ergonomics; Human Computer Interaction; Engineering, amended with relevant education or experience in consumer research.
  • You have excellent written and verbal communication skills. Required to have min. English standard of CET-6 and above.
  • A proven track record and at least 5 years of experience in product development, user experience or product research. Experience in pre-development and product development of consumer products is an added advantage.
  • Able to demonstrate independent plan, execute and report consumer studies.
  • Solid research execution skills and experience, including the moderation of in-person qualitative research.
  • Experience working directly with market research firms in guiding and monitoring outsourced research projects.
  • Ability to balance extreme attention to detail with a can-do attitude and pragmatic problem solving for fast study execution.
  • You thrive in a fast-changing dynamic and cross-functional work environment.
  • You are a team player who can build and maintain relationships with relevant stakeholders across different levels within the organization.
  • Have an interest in Grooming & Beauty products and new technology.



About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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About The Company

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters.

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