Associate Build Service Analyst

The Associate Build Analyst is an entry-level position at Sony Playstation. Initially this position will be a one year contract, and it can be located anywhere in Canada with the expectation that you will work Pacific time hours (9-5). An outstanding opportunity for a new graduate or technically minded individual who has experience with file transfer software and with scripting. This is a remote position.

Main Responsibilities:

• Monitoring delivery pipelines. Monitoring and troubleshooting of agreed delivery phase in a game build pipeline.
• Customer Support. Providing customer support for all aspects of service via Jira Service Desk, in conjunction with support from ALM
• Documentation. Keeping all relevant service and process documentation updated

Share Responsibilities:

• Implementing delivery pipelines. Ensure reliable, automated build delivery to QA staff and partners
• Project Optimisation. Utilise appropriate metrics to recommend improvements or changes to active services S
• Service Metrics. Assist in the maintenance and advancement of reporting and metrics gathering processes.
• Delivery Tools Support. Deployment and maintenance of existing/approved tools to aid delivery
• Asset Capture. Coordination with stakeholders to ensure all relevant assets are synced to the relevant IP Preservation staging area.
• Asset Curation – Sorting Curation of assets into their correct folder structures in the IP Preservation staging area

Required Skills/Experiences:

• Experience with file transfer software.

• Experience with scripting languages (XML, JSON, YAML, PowerShell…)

• Experience with Databases and data analysis.

• Excellent interpersonal communication and presentation skills

• Technically Minded

• Detail-Oriented

• Experience working with CI/CD pipelines is beneficial but not required.