Associate Business Systems Analyst

4 Months ago • 1-3 Years • Administrative

Job Summary

Job Description

The Associate Business Systems Analyst will be responsible for understanding the company's business requirements and delivering effective technical solutions in the Point-of-Sales (POS) space and its ecosystems. This includes acting as a Level 2 application support subject matter expert, assisting the project manager in project activities (design, implementation, testing, deployment), developing test plans, collaborating with internal and external teams, monitoring system performance, providing training, and maintaining system documentation. The role requires hands-on experience with MS SQL, Windows and Linux environments, and ideally experience with POS systems, inventory management, and supply chain applications. The successful candidate will be a quick learner with strong analytical and troubleshooting skills, able to manage multiple tasks, and possess excellent communication skills.
Must have:
  • POS system & Supply chain exp
  • MS SQL, Windows & Linux exp
  • System design, implementation & testing
  • Application support & troubleshooting
  • Good communication & teamwork skills
Good to have:
  • RFID technology experience
  • Retail or Food & Beverage experience

Job Details

Job Summary:

Responsibilities

  • Understand the company’s business requirements and deliver effective technical solutions in the Point-of-Sales (POS) space and its ecosystems such as supply chain management and various digital payment enablement.
  • Act as Level 2 application support subject matter expert to tackle system issues as well as facilitate business change requests
  • Assist project manager in project activities including end-to-end system design, implementation, test and deployment
  • Develop test plan and arrange tests to ensure that all the necessary testing such as unit, functional, performance, stress, acceptance test are well-covered
  • Collaborate between internal teams and external vendors to attain system compatibilities
  • Monitor and fine tune systems to meet service level and performance metrics
  • Provide system training to team members and users of various Lines of Business
  • Prepare and maintain system documentation, operation guides and training materials
  • Implement and support Company and Corporate system controls and ensure systems meet compliance standard and security policies

 

Requirements

  • Bachelor degree in Computer Science or equivalent is preferred
  • 1 - 3 years of proven experience in implementation and support of IT systems
  • Hands on experience in MS SQL database, Windows and Linux operating environments
  • Experience in supporting Point of Sales system and Inventory Management Supply Chain Applications is an advantage
  • Demonstrate knowledge of Retails or Food & Beverage businesses
  • Experience in RFID technology is a bonus
  • Quick learner with good analytical and troubleshooting skills and able to work under pressure
  • Able to manage multiple tasks simultaneously and balance priorities
  • Demonstrate as a good team player and can work on own initiative with good attention to details and timeline
  • Strong communication and interpersonal skills
  • Willing to liaise between multiple local and overseas work partners and business users
  • Excellent command of written and spoken English and Chinese

 

HKProfessional #LI-AI1

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