Associate Digital Operations Specialist - Publisher and Developer Relations

3 Months ago • 1-3 Years • Operations • $58,500 PA - $93,500 PA

Job Summary

Job Description

The Associate Digital Operations Specialist will support Nintendo's Publisher and Developer Relations team in managing 3rd party content. Responsibilities include registering, testing, and releasing software; optimizing content management systems; ensuring timely release of titles and updates; testing tool integrations; resolving digital distribution issues; and supporting initiatives like Nintendo Switch Online and download codes. The role requires strong communication, problem-solving, and attention to detail, along with experience in workflow process improvement. The position is hybrid in Redmond, WA.
Must have:
  • 1-3 years of related experience
  • Strong communication & presentation skills
  • Strong problem-solving skills
  • Experience with complex programs & projects
  • Workflow process improvement experience
  • Acute attention to detail
  • Excellent PC skills
Good to have:
  • Experience with project management tools (Jira, Redmine, Confluence)
  • Video game industry experience
  • E-commerce experience
  • Japanese language fluency
Perks:
  • Semi-annual discretionary performance bonus
  • Comprehensive benefits package (medical, dental, vision, 401k, paid time off)

Job Details

Nintendo of America Inc.
   

About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including MarioDonkey KongThe Legend of Zelda, Metroid, Animal CrossingPikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

   

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at .

Nintendo’s Publisher and Developer Relations team is responsible for 3rd party content acquisition, account, and portfolio management within North America, with a mission focus on advocacy, ambassadorship, and amplification of quality licensed content for Nintendo platforms. 

The ideal candidate will have the ability to monitor operational workflow, communicate effectively with internal and external partners, and analyze and resolve publisher account issues. You will display strong critical thinking skills to support continuous process improvements which help optimize systems and processes.

 DESCRIPTION OF DUTIES:
  • Registers, tests, and releases weekly software launches and updates.
  • Works with project team to update and optimize the content management systems.
  • Works with partner teams to ensure timely release of new titles, updates and download codes.
  • Tests and verifies new tool integrations and updates.
  • Reports and tracks operation tool bugs.
  • Proofreads copy, confirms specifications and registers digital content.
  • Identifies and resolves digital distribution issues.
  • Supports continuous process improvement activities to optimize systems and increase productivity.
  • Supports initiatives such as Nintendo Switch Online, Nintendo News, download codes, Gold Point program, and price promotions.

SUMMARY OF REQUIREMENTS:
  • Minimum of one to three (1-3) years of related experience.
  • Strong communication and presentation skills.
  • Strong problem-solving skills.
  • Ability to work in a fast-paced, highly confidential environment with fluctuating priorities and deadlines.
  • Experience with execution of complex programs and projects.
  • Support projects and tasks in a variety of cross-functional areas.
  • Experience with workflow process improvement (identification and solutions).
  • Acute attention to detail.
  • Excellent PC Skills.
  • Experience with project management tools a plus (Jira, Redmine, Confluence).
  • Video Games industry experience a plus.
  • E-commerce experience a plus.
  • Japanese language fluency a plus.
  • Requires basic knowledge of theories, principles and concepts within a job family; has exposure to current practices and procedures through coursework or internship.
  • Undergraduate degree in a related field, or equivalent experience.
  
Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.
  
This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.
  
 
This position includes a base pay range of $28.12 - $44.95 per hour, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our  for more benefits information. 
  
#LI-Hybrid
  

JOB DATE: February 12, 2025

Similar Jobs

Blenheim Chalcot India - Marketing Apprentice

Blenheim Chalcot India

Mumbai, Maharashtra, India (On-Site)
1 Month ago
Reddit - Lead Business Partner, Revenue Strategy & Operations

Reddit

New York, United States (On-Site)
1 Month ago
Fandom  - Manager, Video Production

Fandom

San Francisco, California, United States (Hybrid)
2 Weeks ago
bytedance - Hardware Product Engineer (VR/AR)- PICO

bytedance

San Jose, California, United States (On-Site)
8 Months ago
Optiv - Senior SOAR Engineer

Optiv

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Coupa - Revenue Operations Analyst, Demand

Coupa

United States (Remote)
1 Month ago
Netflix - Director, Stock Operations

Netflix

Los Angeles, California, United States (On-Site)
2 Months ago
Ion - Project Operations Coordinator

Ion

Budapest, Hungary (On-Site)
5 Months ago
Rivian - Retail Operations Lead

Rivian

Irvine, California, United States (On-Site)
3 Weeks ago
Assystems - Piping Cad Operator

Assystems

Hyderabad, Telangana, India (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Kabam - Executive Producer - Unannounced AAA Project

Kabam

Vancouver, British Columbia, Canada (On-Site)
2 Months ago
Whatnot - Product Design Director

Whatnot

Los Angeles, California, United States (On-Site)
2 Months ago
Netflix - Senior Manager, Product Management Supply & Insertion (Ads)

Netflix

Los Angeles, California, United States (On-Site)
4 Months ago
Roof Stacks - Senior Product Owner

Roof Stacks

Istanbul, İstanbul, Türkiye (On-Site)
2 Months ago
Tesla - Senior Controls Design Engineer, Technical Services

Tesla

Brandenburg, Germany (On-Site)
4 Months ago
Accurate - SVP, Sales

Accurate

United States (Remote)
2 Months ago
Scale AI - Forward Deployed Engineering Manager

Scale AI

San Francisco, California, United States (Hybrid)
2 Months ago
Zenoti - Manager - Product Support

Zenoti

Hyderabad, Telangana, India (On-Site)
1 Month ago
Snorkel AI - Software Engineer - Operations

Snorkel AI

San Francisco, California, United States (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Redmond, Washington, United States

Vercel - Engineering Manager, CI/CD

Vercel

San Francisco, California, United States (Hybrid)
3 Months ago
Postman - Staff Engineer, Identity Platform

Postman

San Francisco, California, United States (Hybrid)
2 Months ago
Iron Mountain - Critical Facilities Technician Skillbridge Intern

Iron Mountain

Manassas, Virginia, United States (On-Site)
1 Month ago
Hedra - Senior Frontend Engineer

Hedra

San Francisco, California, United States (On-Site)
3 Months ago
Sphere Entertainment Co - Motion Graphics Compositor

Sphere Entertainment Co

Burbank, California, United States (On-Site)
2 Months ago
Apple - Physical Design Methodology CAD Engineer

Apple

Beaverton, Oregon, United States (On-Site)
6 Days ago
bytedance - Imaging System Architect

bytedance

San Jose, California, United States (On-Site)
2 Months ago
Whatnot - Software Engineer, Video

Whatnot

San Francisco, California, United States (On-Site)
1 Month ago
LLNL - Joint Laboratory Office – Nevada Administrator

LLNL

Mercury, Nevada, United States (On-Site)
1 Month ago
Epic Games - Senior Engine Programmer, Framework Architecture

Epic Games

Cary, North Carolina, United States (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Scale AI - Operations and Strategy Manager, Public Sector

Scale AI

San Francisco, California, United States (Remote)
1 Month ago
Discord - Threat Operations Specialist, Child Safety

Discord

Australia (Remote)
2 Months ago
PhonePe - Operation Analyst RMS

PhonePe

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Blinkhealth - Senior Lead, Pharmacy Operations

Blinkhealth

Pittsburgh, Pennsylvania, United States (On-Site)
1 Month ago
Polygon Labs - People Operations Specialist

Polygon Labs

New York, New York, United States (Remote)
2 Months ago
Marsh McLennan - Operations Executive

Marsh McLennan

Mexico City, Mexico (Hybrid)
2 Weeks ago
The New York Times - Senior Operations Manager, International

The New York Times

New York, United States (Hybrid)
1 Week ago
Blinkhealth - Senior Lead, Pharmacy Operations

Blinkhealth

Pittsburgh, Pennsylvania, United States (On-Site)
2 Months ago
Hawkeye Innovations - Match Operations Assistant - Midtjylland

Hawkeye Innovations

Central Denmark Region, Denmark (On-Site)
2 Months ago
beghou consulting - Associate Manager, Life Sciences Commercial Strategy & Operations

beghou consulting

New York, New York, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Redmond, Washington, United States (On-Site)

Redmond, Washington, United States (On-Site)

Redmond, Washington, United States (On-Site)

Redmond, Washington, United States (Hybrid)

Redmond, Washington, United States (On-Site)

Redmond, Washington, United States (Hybrid)

Redmond, Washington, United States (Hybrid)

Redmond, Washington, United States (Hybrid)

Redmond, Washington, United States (Hybrid)

Redmond, Washington, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by Nintendo

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug