Associate Education Specialist

The Associate Education Specialist is a contributing member of the Services Enablement & Education team, owning and driving various projects, specifically with a focus on platform management. They will regularly participate in activities that include LMS administration, account provisioning, end user support, gathering and presenting training analytics, and engaging with stakeholders, as well as other team members.
 

How you’ll make an impact:

• Communicate and collaborate effectively with clients, subject matter experts, and internal parties in both written and verbal form

• Perform platform administration on the learning management system (LMS) and content management system (CMS)

• Execute assignments on time and produce high-quality deliverables based on established scope

• Provide meaningful, constructive feedback during quality reviews of content produced by the team

• Maintain ownership of internal client projects, including kick-off calls and processes, development tasks, training delivery, and on-going support

• Use talent development opportunities to influence innovation and strategy for operations support and service delivery

• Produce instructional materials (e.g., standard operating procedures, knowledge bases, guides, etc.) to provide detailed guidance and documentation to team members and the organization

What we’re looking for:

• Related degree and/or equivalent experience in education/training-related field and 2-3 years professional experience in similar role; or equivalent combination of education and experience required.

• Experience in Cornerstone On-Demand Learning Management System (LMS) administration is required.

• High level of proficiency in MS Excel, PowerPoint, Word, SharePoint, and Outlook

• Proficiency in Microsoft Power Platform preferred.

• Must have excellent written and verbal skills in English (e.g., C1 per CEFR).

• Ability to collaborate with remote team members, clients, support teams and SMEs.

• Understanding of training program and solution development.

• Proficient communication and consulting skills to effectively liaise with internal clients and team members.

• Excellent analytical thinking and problem-solving skills, self-motivated and team oriented, deadline and detail oriented.

• Ability to manage multiple projects simultaneously.

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

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