Associate Field Service Engineer
Job Summary
Job Description
- Associate degree or above in biomedical engineering or related fields
- Strong technical knowledge of medical products
- Good communication skills and willingness to share knowledge
- Self-motivated and self-managing
- Willing to travel
Job Details
Job Title
Associate Field Service EngineerJob Description
现场服务工程师
在这个岗位上，您将有机会
充分得到影像产品的系统学习和技术培训，为客户提供专业的售后服务工作，包括维修、保养及升级等服务；通过维护、提高客户满意度不断促进飞利浦售后业务甚至售前业务的发展。
您的职责是
- 为客户提供快速、专业的售后服务工作，包括安装、维护、维修及现场升级服务等。
- 执行及时有效的维修动作及良好的客户沟通工作，维护客户满意度。
- 保持跟销售部门、售后业务部门的紧密合作，促进影像售前售后业务的发展。
- 完成相关的KPI指标的考核。
- 完成公司各项指标要求，准确提供工单和报告。
- 参加公司要求的培训并乐于接受新知识和技能。
- 维系客户关系，支持销售拓展商务机会。
您隶属部门的架构和文化
该职位隶属于服务与解决方案实施团队，团队一直注重人员发展，通过公司完善的培训体系，帮助员工快速适应职位，不断提升自身技术水平及综合素质。服务与解决方案实施团队是一个以人为本，彼此和谐共处，互助合作的优秀团队
要成功应聘本职位，您应当具备以下技能和经验
- 大专或以上学历，生物医学工程、电子电气、自动化及相关的专业
- 对医疗产品有较强的技术知识
- 良好的沟通能力，乐于与他人分享
- 自我激励和自我管理
- 能接受出差
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About The Company
Over the past decade we have transformed into a focused leader in health technology.
At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities.
We see healthcare as a connected whole. Helping people to live healthily and prevent disease. Giving clinicians the tools they need to make a precision diagnosis and deliver personalized treatment. Aiding the patient's recovery at home in the community. All supported by a seamless flow of data.
As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better.
Visit our website: http://www.philips.com/
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