Associate Manager, Lottery Fulfillment

3 Months ago • 1 Years + • Operations • $60,400 PA - $75,500 PA

Job Summary

Job Description

The Associate Manager, Lottery Fulfillment, will lead daily operations at a lottery fulfillment center, overseeing ticket order processing, facility management, and team development. Responsibilities include training staff, managing employee scheduling, overseeing inventory and maintenance, executing cash balance reporting, and troubleshooting issues. This role requires strong personnel management skills, experience in fast-paced environments, and proficiency in common software like Microsoft Excel. The position supports a continuous operation, requiring availability for nights, weekends, and holidays. This is a pivotal role in shaping the future of Jackpocket, a key DraftKings product, revolutionizing the digital lottery courier experience.
Must have:
  • Lead daily operations
  • Train and develop staff
  • Manage employee scheduling
  • Oversee inventory and facility
  • Experience in fast-paced environments
  • Personnel management skills
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As an Associate Operations Manager in our lottery fulfillment center, you’ll drive daily operations and play a pivotal role in shaping the future of Jackpocket, one of our newest and most exciting products. In this role, you’ll oversee lottery ticket order processing, facility management, and team development through hands-on mentorship and hiring. In this rapidly growing industry, you’ll make a direct impact and revolutionize the digital lottery courier experience for our customers.

What you’ll do as an Associate Operations Manager 

  • Lead the daily operations of the fulfillment center, including overseeing lottery ticket order processing.

  • Train, develop, and mentor staff, driving performance and efficiency to meet both team and individual goals.

  • Manage employee scheduling, approve timecards, and ensure a safe work environment.

  • Oversee inventory, supplies, cleaning, maintenance, and troubleshoot day-to-day facility or system issues.

  • Execute cash balance reporting and support various initiatives to support daily fulfillment center operations.

  • Regularly communicate with regional and senior management to ensure alignment. 

 What you’ll bring   

  • Bachelor's degree or equivalent experience with at least 1 year in a supervisory or management position. 

  • Availability to support a continuous operation including nights, weekends, and holidays.

  • Proven ability to improve operational processes in fast-paced, high-growth environments.

  • Strong experience in personnel management, including hiring, scheduling, team development, and performance management

  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 60,400.00 USD - 75,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Similar Jobs

DraftKings - Customer Trading Analyst

DraftKings

Plovdiv, Plovdiv Province, Bulgaria (On-Site)
4 Weeks ago
LeoVegas - Technical Accountant

LeoVegas

Sliema, Malta (On-Site)
6 Months ago
ByteDance - Graduate Account Management, Groceries and Pets (Philippines E-Commerce)

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
1 Month ago
Simple Viral Games - Game Designer

Simple Viral Games

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Playtika - Director of Marketing, Growth Ventures

Playtika

Israel (On-Site)
1 Week ago
Trackman - Customer Service Representative

Trackman

Phoenix, Arizona, United States (On-Site)
11 Months ago
Rocksteady Studios - Production Director

Rocksteady Studios

(Hybrid)
2 Months ago
Sloyd - Student Internship - Founders Associate

Sloyd

Oslo, Oslo, Norway (Hybrid)
5 Days ago
Polygon Labs - Chief of Staff - CEO

Polygon Labs

United States (Remote)
4 Weeks ago
Hawk Eye Innovations - NBA Technical Operations Senior Coordinator - Officiating

Hawk Eye Innovations

Atlanta, Georgia, United States (Hybrid)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

The Walt Disney Company - Addressable Account Manager

The Walt Disney Company

New York, New York, United States (On-Site)
1 Week ago
The Walt Disney Company - VFX Editor

The Walt Disney Company

London, England, United Kingdom (Hybrid)
2 Days ago
Lifelancer - Senior Data Scientist

Lifelancer

Bengaluru, Karnataka, India (On-Site)
6 Months ago
DraftKings - Lottery Fulfillment Supervisor

DraftKings

Tempe, Arizona, United States (On-Site)
1 Month ago
Nielsen Holdings - Senior Data Scientist

Nielsen Holdings

New York, New York, United States (Remote)
6 Days ago
The Walt Disney Company - Production Associate

The Walt Disney Company

Glendale, California, United States (On-Site)
5 Days ago
Interactive Brokers - Cashiering Associate

Interactive Brokers

Greenwich, Connecticut, United States (Hybrid)
6 Months ago
Morning Star - Assistant Vice President, Credit Ratings, US RMBS

Morning Star

New York, New York, United States (Hybrid)
6 Months ago
Keywords Studios - Tax Analyst

Keywords Studios

Montreal, Quebec, Canada (Remote)
4 Weeks ago
Nintendo - Customer Business Analyst (Sales Planning Analyst)

Nintendo

Redmond, Washington, United States (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Manchester, New Hampshire, United States

Google - Security Engineering Manager, Cloud Red Team, Cloud CISO

Google

New York, New York, United States (On-Site)
1 Week ago
The Walt Disney Company - Senior Ride Project Engineer

The Walt Disney Company

Lake Buena Vista, Florida, United States (On-Site)
2 Days ago
Google - Senior Software Engineer, Core Machine Learning, Google Cloud

Google

Sunnyvale, California, United States (On-Site)
5 Months ago
Meta - Data Engineer, Product Analytics

Meta

Redmond, Washington, United States (On-Site)
5 Months ago
ByteDance - Senior Innovation UI/UX Designer

ByteDance

San Jose, California, United States (On-Site)
1 Week ago
Google - Senior Software Engineer, Engineering Productivity, Pixel

Google

Mountain View, California, United States (On-Site)
1 Week ago
Next Level Business Services - .NET Developer (Full Time)

Next Level Business Services

Sammamish, Washington, United States (On-Site)
6 Months ago
PlayStation Global - Sr. Financial Analyst

PlayStation Global

Texas, United States (Hybrid)
2 Weeks ago
Bladework Games - Senior VFX Artist

Bladework Games

Remote, Oregon, United States (Remote)
3 Weeks ago
Twitch - Senior Product Manager - Commerce

Twitch

New York, New York, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Operations Jobs

The Walt Disney Company - Complex Lifting and Handling Technician - Night Shift

The Walt Disney Company

Île-de-France, France (On-Site)
1 Week ago
Scientific Games  - Senior Field Service Engineer

Scientific Games

Georgia, United States (Remote)
2 Months ago
The Walt Disney Company - Asset Protection Agent (Part-time)

The Walt Disney Company

New Jersey, United States (On-Site)
2 Months ago
Ubisoft - Payment & Analyst Assistant - Internship

Ubisoft

Paris, Île-de-France, France (On-Site)
1 Month ago
Ubisoft - Live Operations Assistant - Internship (12 Months)

Ubisoft

Paris, Île-de-France, France (On-Site)
3 Weeks ago
Sphere Entertainment Co - Assistant Project Manager

Sphere Entertainment Co

United States (Remote)
1 Month ago
Futurum Technology  - Financial and Legal Specialist

Futurum Technology

Wadowice, Lesser Poland Voivodeship, Poland (On-Site)
7 Months ago
Google - Data Center Operations Manager, Global Server Operations

Google

Papillion, Nebraska, United States (On-Site)
1 Week ago
ION - IONA - Customer Support Representative

ION

Noida, Uttar Pradesh, India (On-Site)
6 Months ago
Tesla - Area Parts Supervisor

Tesla

Italy (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Boston, Massachusetts, United States (On-Site)

United States (Remote)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

New York, New York, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Plovdiv, Plovdiv Province, Bulgaria (Remote)

Boston, Massachusetts, United States (On-Site)

View All Jobs

Get notified when new jobs are added by DraftKings

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug