Associate Manager/Manager, Payments Growth

3 Months ago • 4 Years + • Product Management

Job Summary

Job Description

As part of the Payments team, the candidate will get exposure to multiple categories at PhonePe and will need to develop cross-functional understanding to drive growth in customers and revenue for PhonePe. The role is fit for someone with strong business intuition, first principles thinking stakeholder management skills and the ability to understand complex systems. Responsibilities include identifying product and business growth levers, collaborating with cross-functional teams, executing marketing campaigns, engaging with banks and financial institutions, driving execution excellence, designing reporting mechanisms, defining and executing plans independently, leveraging analytical skills, and utilizing primary research.
Must have:
  • 4+ years of experience in managing end-to-end categories
  • Strong business intuition
  • First principles thinking
  • Stakeholder management skills
  • Ability to understand complex systems
  • Experience in credit or payments product/portfolio growth
Good to have:
  • Understanding of or exposure to payments domain
Perks:
  • Medical Insurance
  • Critical Illness Insurance
  • Accidental Insurance
  • Life Insurance
  • Employee Assistance Program
  • Onsite Medical Center
  • Emergency Support System
  • Maternity Benefit
  • Paternity Benefit Program
  • Adoption Assistance Program
  • Day-care Support Program
  • Relocation benefits
  • Transfer Support Policy
  • Travel Policy
  • Employee PF Contribution
  • Flexible PF Contribution
  • Gratuity
  • NPS
  • Leave Encashment
  • Higher Education Assistance
  • Car Lease
  • Salary Advance Policy

Job Details

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Be part of one of the fastest growing businesses within PhonePe and contribute towards
PhonePe’s mission to provide best payments experience to millions of users across the
country. As part of the Payments team, the candidate will get exposure to multiple
categories at PhonePe and will need to develop cross-functional understanding to drive
growth in customers and revenue for PhonePe. The role is fit for someone with strong
business intuition, first principles thinking stakeholder management skills and the ability
to understand complex systems.

Job overview

• Identify product and business growth levers to plan a roadmap for the category,
and drive execution of key initiatives planned
• Collaborate with Business Finance, Product, and Analytics teams to define, track,
and optimize KPIs, ensuring alignment on growth objectives.
• Execute key marketing campaigns and initiatives
• Engage with banks and financial institutions to identify and establish strategic
partnerships that can amplify our market presence
• Drive execution excellence with a customer-first approach to resolve pain
points promptly.
• Design and develop robust reporting mechanisms for leadership reviews,
providing insights that guide strategic planning
• Ability to define and execute on all the above plus operating plans independently
• Leverage analytical skills to effectively size the market potential for our product
line, identifying key trends and customer needs that will drive growth.
• Utilize primary research to compile comprehensive market views, enabling
informed decision-making and strategic positioning.


Preferred background and qualifications


• 4+ years of experience in managing end-to-end categories, preferably at growing
startups
• Ownership of category growth or experience in credit or payments product /
portfolio growth will be a plus
• Understanding of or exposure to payments domain is a good to have

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

Life at PhonePe

PhonePe in the news

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About The Company

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike. With 48 crore (480 Million) registered users, one in four Indians are now on PhonePe. The company has also successfully digitized 3.6 crore (36 Million) offline merchants spread across Tier 2,3,4 and beyond, covering 99% of the postal codes across India. PhonePe is also the leader in Bharat Bill Pay System (BBPS), processing over 45% of the transactions on the BBPS platform. PhonePe forayed into financial services in 2017, providing users with safe and convenient investing options on its platform. Since then, the company has introduced several Mutual Funds and Insurance products that offer every Indian an equal opportunity to unlock the flow of money and access to services. PhonePe was recently recognized as the Most Trusted Brand for Digital Payments as per the Brand Trust Report 2023 by Trust Research Advisory (TRA).



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