Associate Operational Excellence Engineer

Blue Yonder is seeking a motivated and proactive Associate Operational Excellence Engineer to join our team as we transform the world through our industry-leading cloud-based supply chain solutions. This role focuses on supporting the enhancement of our operational processes and tools, driving a DevOps culture, and ensuring continuous improvements in reliability and operational efficiency across various functional teams. If you're excited about making a significant impact across a lot of different teams, this may be the right role for you!

Primary Responsibilities:

• Assist in defining and executing high availability and disaster recovery test plans.
• Support the implementation and management of infrastructure change control processes.
• Help enhance on-call and engineer engagement processes.
• Contribute to the development and maintenance of common operational dashboards and widgets.
• Assist in establishing and enforcing guidelines for monitoring and alarming.
• Support the development and management of processes for reporting operational impacts.
• Help improve incident response processes and root cause analysis documentation.
• Assist in automating the collection of service maturity data to support continuous delivery promotions.
• Collaborate with cross-functional teams to drive a DevOps culture and best practices.

Skills and Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Basic understanding of cloud platforms, particularly Microsoft Azure.
• Familiarity with high availability and disaster recovery concepts.
• Basic knowledge of infrastructure change control processes and tools.
• Familiarity with on-call management and paging tools like Opsgenie or Pager Duty.
• Basic understanding of monitoring, alarming, and operational dashboards.
• Strong problem-solving skills and a proactive approach to learning and development.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Passion for continuous improvement and operational excellence.

Preferred Qualifications:

• Internship or project experience in Site Reliability Engineering, DevOps, or a related field.
• Familiarity with incident management tools and processes.
• Basic knowledge of automation tools and scripting languages.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.