Associate Operations Manager

1 Month ago • 1 Years + • Operations • $60,400 PA - $75,500 PA

Job Summary

Job Description

As an Associate Operations Manager at Jackpocket's lottery fulfillment center, you will lead daily operations, including overseeing lottery ticket order processing, team development (mentoring and hiring), and facility management. Responsibilities include employee scheduling, inventory control, troubleshooting system issues, cash balance reporting, and communication with senior management. The role requires experience in a fast-paced, high-growth environment with a focus on process improvement and personnel management. The position is crucial for revolutionizing the digital lottery courier experience.
Must have:
  • 1+ years supervisory experience
  • Operational process improvement
  • Personnel management skills
  • Facility management
  • Team development & mentorship
  • Availability for nights/weekends
Good to have:
  • Experience in fast-paced environments
  • Familiarity with common software (Microsoft Excel)
  • Strong attention to detail
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As an Associate Operations Manager in our lottery fulfillment center, you’ll drive daily operations and play a pivotal role in shaping the future of Jackpocket, one of our newest and most exciting products. In this role, you’ll oversee lottery ticket order processing, facility management, and team development through hands-on mentorship and hiring. In this rapidly growing industry, you’ll make a direct impact and revolutionize the digital lottery courier experience for our customers.

What you’ll do as an Associate Operations Manager 

  • Lead the daily operations of the fulfillment center, including overseeing lottery ticket order processing.

  • Train, develop, and mentor staff, driving performance and efficiency to meet both team and individual goals.

  • Manage employee scheduling, approve timecards, and ensure a safe work environment.

  • Oversee inventory, supplies, cleaning, maintenance, and troubleshoot day-to-day facility or system issues.

  • Execute cash balance reporting and support various initiatives to support daily fulfillment center operations.

  • Regularly communicate with regional and senior management to ensure alignment. 

 What you’ll bring   

  • Bachelor's degree or equivalent experience with at least 1 year in a supervisory or management position. 

  • Availability to support a continuous operation including nights, weekends, and holidays.

  • Proven ability to improve operational processes in fast-paced, high-growth environments.

  • Strong experience in personnel management, including hiring, scheduling, team development, and performance management

  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.

#LI-CC1

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 60,400.00 USD - 75,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Similar Jobs

PwC - ETIC, Project Manager (French Speaker)- Senior Associate

PwC

Cairo, Cairo Governorate, Egypt (On-Site)
5 Months ago
DraftKings - Operations Associate

DraftKings

Tempe, Arizona, United States (On-Site)
1 Month ago
Ubisoft - Fraud & Analyst Assistant Intern

Ubisoft

Paris, Île-de-France, France (On-Site)
2 Days ago
PENN Interactive - Licensing Analyst

PENN Interactive

Philadelphia, Pennsylvania, United States (Hybrid)
1 Week ago
Push Gaming - Senior Game Mathematician

Push Gaming

Malta (Hybrid)
1 Week ago
Crunchyroll - Theatrical Distribution Manager, EMEA

Crunchyroll

London, England, United Kingdom (Hybrid)
1 Month ago
HoYoverse - Operations Specialist (Procurement)

HoYoverse

Santa Monica, California, United States (On-Site)
10 Months ago
Every matrix - Incident Manager

Every matrix

Lviv, Lviv Oblast, Ukraine (Hybrid)
1 Week ago
Evolution - Brazilian Portuguese Speaking Game Presenter

Evolution

Birkirkara, Malta (On-Site)
10 Months ago
Tesla - Service Manager

Tesla

Ribe, Denmark (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Backbone - Staff Accountant

Backbone

Atherton, California, United States (On-Site)
8 Months ago
CloudHire - Inbound Support Specialist

CloudHire

Philippines (Remote)
1 Week ago
ByteDance - Senior Payroll Analyst - Thailand

ByteDance

Bangkok, Bangkok, Thailand (On-Site)
3 Days ago
The Walt Disney Company - Sales & Digital Coordinator

The Walt Disney Company

Burbank, California, United States (On-Site)
3 Days ago
ByteDance - Graduate Account Management, Beauty (Philippines E-Commerce)

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
3 Days ago
Tesla - Construction Site Manager

Tesla

Brandenburg, Germany (On-Site)
1 Month ago
Tesla - Associate Manager, Environment

Tesla

Brandenburg, Germany (On-Site)
1 Month ago
PwC - Country Finance Officer

PwC

Baghdad, Baghdad Governorate, Iraq (On-Site)
5 Months ago
Trackman - Warehouse Associate

Trackman

Phoenix, Arizona, United States (On-Site)
3 Weeks ago
Sphere Entertainment Co - Senior Manager Data Science

Sphere Entertainment Co

Las Vegas, Nevada, United States (On-Site)
4 Days ago

Get notifed when new similar jobs are uploaded

Jobs in Manchester, New Hampshire, United States

Sunblink - Marketing Artist (Contract)

Sunblink

Boulder, Colorado, United States (Remote)
2 Weeks ago
Epic Games - Lead Gameplay Animator

Epic Games

Cary, North Carolina, United States (On-Site)
2 Months ago
Meta - Software Engineer (Leadership) - Machine Learning

Meta

Menlo Park, California, United States (Remote)
4 Months ago
The Walt Disney Company - Sr. Technical Program Manager, Live Stream Tooling

The Walt Disney Company

Morrisville, North Carolina, United States (On-Site)
3 Days ago
Santa Monica Studio - Sr Concept Artist (Characters)

Santa Monica Studio

California, United States (On-Site)
8 Months ago
Fluence - Sales Engineer/Senior Sales Engineer - Battery Energy Storage

Fluence

Houston, Texas, United States (Hybrid)
5 Months ago
Morning Star - Senior Application Security Architect

Morning Star

Chicago, Illinois, United States (Hybrid)
5 Months ago
Ziff Davis - Senior Accountant

Ziff Davis

Austin, Texas, United States (Remote)
1 Month ago
NVIDIA - Principal DGX Cloud Machine Learning Architect

NVIDIA

Santa Clara, California, United States (On-Site)
1 Month ago
Meta - Software Engineer, Infrastructure

Meta

Redmond, Washington, United States (Remote)
4 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Wargaming - Tactical Sourcing Supervisor

Wargaming

Vilnius, Vilnius County, Lithuania (Hybrid)
1 Month ago
OKX - Senior Agent, P2P Dispute

OKX

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (Hybrid)
5 Months ago
Tesla - Service Manager

Tesla

Holzwickede, North Rhine-Westphalia, Germany (On-Site)
1 Month ago
USE Insider - Technical Support Specialist - Istanbul

USE Insider

İstanbul, İstanbul, Türkiye (Hybrid)
5 Months ago
Moon Active - Customer Support Specialist

Moon Active

Tel Aviv-Yafo, Tel Aviv District, Israel (Hybrid)
1 Month ago
The Walt Disney Company - HR Workforce Coordinator Internship

The Walt Disney Company

Île-de-France, France (On-Site)
3 Days ago
Playtika - SRE Group Manager

Playtika

Ukraine (On-Site)
2 Months ago
Bally's Interactive - Customer Service Team Lead

Bally's Interactive

Toronto, Ontario, Canada (On-Site)
1 Month ago
Trek - Service Manager

Trek

San Francisco, California, United States (On-Site)
1 Month ago
The Walt Disney Company - Entertainment Manager

The Walt Disney Company

(On-Site)
3 Days ago

Get notifed when new similar jobs are uploaded

About The Company

Sofia, Sofia City Province, Bulgaria (On-Site)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

London, England, United Kingdom (On-Site)

Boston, Massachusetts, United States (On-Site)

United States (Remote)

Plovdiv, Plovdiv Province, Bulgaria (On-Site)

Boston, Massachusetts, United States (On-Site)

View All Jobs

Get notified when new jobs are added by DraftKings

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug