Associate, Partner (Vendor) Management

About the opportunity

N26 is looking for a motivated and detail-oriented Associate to join our Partner (Vendor) Management Team and support the delivery of excellent services across our Operational Business Units. As part of this team, you will contribute to the day-to-day management of our external vendor relationships, help track performance metrics, support governance processes, and work cross-functionally to ensure operational excellence. This role offers the opportunity to work closely with senior stakeholders and vendors, develop expertise in outsourced operations, and contribute to strategic improvement initiatives. The ideal candidate has some experience or academic background in vendor management, Business Process Outsourcing (BPO), project coordination, or operations, and is eager to grow in a fast-paced, digital-first environment.

In this role, you will:

• Service Delivery: Support operational coordination for vendor-based teams and contribute to achieving defined service levels and KPIs.
• Procurement & Contract Support: Assist in documentation, contract tracking, and collaboration with the N26 Sourcing Team on administrative tasks related to vendor onboarding and setup.
• Risk and Compliance: Help ensure that vendor processes align with N26 standards, including security, invoicing, and business continuity by supporting documentation reviews and control checks.
• Stakeholder Collaboration: Work closely with internal stakeholders and vendor contacts, helping to prepare materials for regular business reviews and governance meetings.
• Process Improvement: Participate in projects that aim to improve internal efficiency, reduce losses, or enhance the customer experience.

What you need to be successful:

Background:

• First experience or academic exposure in vendor/account/ITO or BPO management, operations, or related areas
• A Bachelor's degree in Business Administration, Economics, Engineering, or similar fields

Desired:

• Interest or some knowledge in Risk & Compliance or regulatory environments
• Exposure to the finance or fintech industry through internships, projects, or studies
• Familiarity with operational improvement methodologies such as Lean or Six Sigma

Skills:

• Strong communication and interpersonal skills
• Structured, detail-oriented working style
• Willingness to take ownership of tasks and learn quickly
• Ability to work collaboratively across functions and with external partners
• Fluent in English (additional languages are a plus)
• Readiness to occasionally travel internationally (up to 10%)

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors, and a LinkedIn Germany Top Startup Employer three years running
• Personal development budget, discounted public transit pass, German language classes, fitness memberships, childcare services, N26 premium bank card, employee loans, and your choice of a Mac or Windows laptop
• 26 vacation days per year, with an additional day for each year of service - up to 30 days
• A high degree of collaboration and autonomy while working with a group of diverse peers, and access to cutting edge technologies
• A relocation package with visa support for those who need it

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. Founded in 2013, N26 now has 7 million customers in 25 markets. Our talented team works across 8 global offices in Berlin, Barcelona, Madrid, Milan, Paris, Vienna, New York and São Paulo. Sound good? Apply now for this position. N26 is an equal opportunity employer and values diversity.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.