Associate Production Coordinator, Experience Integrity

At Rockstar Games, we create world-class entertainment experiences.  

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.  

This is a full-time, in-office position based out of Rockstar's NYC headquarters in Downtown Manhattan.  

WHAT WE DO

• The Experience Integrity team creates and improves policies, tools and technologies to protect our players from malicious actors and foster safe and enjoyable gameplay in all Rockstar titles including Grand Theft Auto and Red Dead Redemption. 
• We work closely with our Trust & Safety team as well as teams focused on the security of our games and regularly coordinate with our Game Client, Database Operations and Customer Experience teams. 

RESPONSIBILITIES

• Collaborate with the team to drive the development of high-quality features and improvements using software development tools & methodologies. 
• Be a core part of improving collaborative processes across Product, Production, and Engineering teams that promote honest, transparent, and frequent communication. 
• Ensure technical and product requirements are understood across departments, that feasibility is established, and alignment maintained through delivery. 
• Organize team backlogs and ensure all tickets are properly structured (descriptions, summaries, project organization). 
• Maintain project schedules and monitor progress against those schedules. 
• Coordinate project timing across multiple Rockstar development and operation teams. 
• Act as a Scrum Master for teams coaching them on Agile frameworks to produce quality product deliveries and continuous improvement. 
• Ensure that meetings are properly documented and actioned. 
• Communicate and chase down blocking issues, maintain development schedules, tracking of assets, and progress. 
• Help manage the flow of communication and information between team members and stakeholders. 
• Provide status updates on projects and track progress with complete understanding of requirements and expectations while maintaining project milestones. 
• Generate reports on project progress and provide regular updates on project status to stakeholders and increase team efficiency. 

QUALIFICATIONS

• Project management or production experience. 
• Bachelor’s degree or 1 year of equivalent work experience in computer science, project management or related fields.  

SKILLS

• Excellent organizational & prioritization skills, attention to detail, process knowledge and ability to multi-task. 
• Exceptional, clear, and effective communication skills (verbal and written). 
• Strong understanding of software development, project management, sprint methodology processes and best practices.   
• Strong time management skills with the ability to focus and prioritize and help others prioritize. 
• Strong proficiency in Excel. 
• Ability to breakdown technical design documents into ordered tasks. 
• Ability to define and maintain feature development plans and schedules. 
• Ability to be a collaborative team-player who can work with many different personalities. 
• Adept at hosting meetings in person and remote settings. 
• An autonomous and flexible mindset, able to adapt to changing criteria with ease. 
• Motivated self-starter with ability to work in a fast-paced environment. 
• A willingness to be involved in all aspects of the development process. 
• An eagerness to learn new workflows and software tools. 

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Certifications such as PMP, PMI-ACP, CSM, or CSPO. 
• Proficient with Perforce, Confluence/SharePoint/wikis, Tableau, Figma or project/task tracking applications. 
• Experience scripting in Excel. 
• Experience with database queries. 
• Experience working in games, entertainment, tech, or similar creative industry. 
• An interest in Rockstar Games, video games, and their development. 

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.                                   

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.