Associate Project Manager

Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

• Follow Medscape’s processes and guidelines to ensure consistency and compliance.
• Work closely with Project Management team members and with other departments to develop a 360 understanding of Medscape process/project workflow
• Create and manage assigned project timelines in the digital project management system, Workfront.
• Maintain assigned project timelines daily, providing updates to Account Management partner on project progress.
• Collaborate with internal teams to manage timelines, assets, and client deliverables. Participate in internal kickoff (KO) meetings, requirements sessions, internal review meetings, and prelaunch quality checks.
• Use reporting and dashboard functions within Workfront to track project progress.
• Follow up on tasks that have not started or are incomplete, helping to resolve any delays.
• Communicate potential project issues and delays to senior team members for resolution.
• Assist in managing timeline adjustments based on acceleration requests and mid-stream updates.
• Ensure client priorities and expectations are communicated clearly across internal teams.
• Focus on delivering high-quality, error-free client deliverables and launches.
• Contribute to organization revenue goals by supporting on-time project execution.
• Perform regular audits of project folders and assist with maintaining server organization.
• Provide support for team members during out-of-office periods, ensuring tasks and timelines are maintained.

• Develop the ability to articulate needs and expectations clearly across development teams.
• Build and maintain strong internal relationships that will assist in smooth, on-time project development and execution.
• Take pride in the work and team; celebrate successes and apply learnings from challenges
• Demonstrate respect, integrity, and professionalism in all interactions with colleagues and stakeholders.
• Consistently adhere to company values and standards, maintaining a positive and ethical approach to work.
• Communicate clearly, listen actively, and respond thoughtfully to feedback.
• Remain composed under pressure, manage challenges with a solution-oriented mindset.
• Take responsibility for actions and decisions, showing accountability and reliability.

• Bachelor’s degree or equivalent relevant experience required
• Experience or exposure to digital advertising, agency, or healthcare-related roles.
• Experience or exposure to project coordination, traffic, or project management
• Strong passion for delivering exceptional customer service
• Ability to manage multiple tasks in a fast-paced environment with a responsible, results-driven approach; strong communication skills
• Excellent organizational and documentation skills, with proficiency in MS Word, Excel, PowerPoint, and task management systems such as Workfront or equivalent platforms.
• Knowledge of the marketing creative process (marketing or agency experience, especially in the pharmaceutical industry, is a plus)
• Experience with the medical/legal review process in the pharmaceutical industry is a plus
• Experience with MS Project or Workfront is a plus