Assurance - PwC Academy - Travel Specialist Associate - Jordan

3 Hours ago • 1-2 Years

About the job

SummaryBy Outscal

PwC Academy seeks a detail-oriented Travel Specialist to plan itineraries, book flights and hotels, manage logistics, and provide excellent customer service for trainers. Must have strong travel planning, customer service, and communication skills.

Line of Service

Assurance

Industry/Sector

Not Applicable

Specialism

Assurance

Management Level

Associate

Job Description & Summary

We are seeking a detail-oriented and customer-focused Travel Specialist to join our team. The ideal candidate will have a passion for travel and a strong background it travel planning, reservations, and customer service. The Travel Specialist will be responsible for booking flights, booking hotels, arranging transfers and facilitating Visas.

Key Responsibilities:

  • Trainers Consultation: Engage with trainers to understand their travel
  • preferences, requirements, and budget, offering personalized recommendations
  • for destinations, accommodations, flights, and transfers.
  • Itinerary Planning: Develop comprehensive travel itineraries that encompass
  • flights, hotels and transportation, ensuring a smooth experience.
  • Booking and Reservations: Coordinate and book flights, hotels, transfers,
  • managing all logistics to ensure accuracy and alignment with trainers preferences.
  • Customer Support: Provide excellent customer service, addressing any inquiries,
  • changes, or issues that arise before, during, and after travel.
  • Vendor Relations: Build and maintain relationships with hotels, airlines, tour
  • operators, and other travel vendors to secure the best rates and exclusive offers.
  • Market Research: Stay up-to-date on travel trends, destination information, and new services, keeping trainers and Project Managers informed of the latest travel advisories and tips.
  • Documentation Management: Ensure trainers and Project Managers receive all necessary travel documents, including tickets, hotel confirmation letters, travel insurance, and visas, as needed.
  • Issue Resolution: Assist with rebooking, cancellations, or other unforeseen
  • changes, handling any issues professionally and efficiently to ensure trainers satisfaction.
  • Budget-Conscious Planning: Strategically plan and book travel arrangements
  • that meet trainers expectations while staying within or below the assigned budget.
  • Prioritize cost-efficient options by negotiating with vendors, finding discounts, and exploring alternative travel solutions. Ensure high-quality service and accommodations are selected without exceeding budget constraints,
  • providing trainers with the best value options that align with their needs and preferences.

Qualifications:

  • Education: A Bachelor's degree in communications, English, Business or related field.
  • Experience: Minimum of 1-2 years in travel planning, customer service, or a
  • related field; experience as a Travel Agent or Consultant preferred. Knowledge: In-depth knowledge of domestic and international destinations, travel
  • industry trends, and vendor options is a plus.
  • Communication Skills: Excellent verbal and written communication skills to
  • engage with clients and vendors professionally.
  • Attention to Detail: Strong organizational skills with a keen eye for detail to
  • ensure accuracy in booking and itinerary planning.
  • Problem-Solving Ability: Ability to think quickly and manage last-minute change or emergencies effectively.
  • Resilient: Ability to meet deadlines and work effectively under pressure.
  • Languages: Fluent in spoken and written English, with native proficiency in Arabic
  • Versatile: Ability to work well in a team as well as independently
  • Flexibility: Flexibility in working hours (evenings, weekends as and when required)
  • Collaborative: Experience in managing cross-functional teams and working with diverse stakeholders.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date

About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

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