AWS Support Engineer III
Job Summary
Job Description
As an L3 AWS Support Engineer, you will provide advanced technical support for complex AWS-based solutions. Responsibilities include troubleshooting and resolving critical issues, architecting solutions, providing technical leadership, designing and implementing cloud architectures, conducting Well-Architected Framework reviews, resolving issues in hybrid/multi-region environments, debugging Lambda functions and API Gateway, implementing advanced security measures (GuardDuty, AWS WAF, Security Hub), conducting security audits, automating infrastructure using CI/CD, Terraform, or CloudFormation, managing EKS clusters, implementing GitOps, designing disaster recovery mechanisms, providing technical guidance to junior engineers, and implementing cost management strategies. This role requires deep AWS expertise and strong automation skills.
Must have:
- Deep AWS expertise
- Strong automation skills (Bash, Python)
- Experience with CloudFormation/Terraform
- AWS security best practices knowledge
- Troubleshooting complex issues
- EKS cluster management
- CI/CD pipeline development
- Disaster recovery design
Good to have:
- AWS Certifications (Solutions Architect - Professional, DevOps Engineer - Professional, Security - Specialty)
- Experience with Jenkins, GitLab, Helm
15 skills required
Job Details
L3 AWS Support Engineer
Job Description:
As an L3 AWS Support Engineer, you will be responsible for providing advanced technical support for complex AWS-based solutions. You will troubleshoot and resolve critical issues, architect solutions, and provide technical leadership to the support team.
Key Responsibilities:
Architectural Oversight:
Design, implement, and optimize cloud architectures for performance, security, and scalability.
Conduct Well-Architected Framework reviews.
Complex Troubleshooting:
Resolve critical issues involving hybrid environments, multi-region setups, and service interdependencies.
Debug Lambda functions, API Gateway configurations, and other advanced AWS services.
Security:
Implement advanced security measures like GuardDuty, AWS WAF, and Security Hub.
Conduct regular security audits and compliance checks (e.g., SOC2, GDPR).
Automation & DevOps:
Develop CI/CD pipelines using CodePipeline, Jenkins, or GitLab.
Automate infrastructure scaling, updates, and monitoring workflows.
Automate the provisioning of EKS clusters and associated AWS resources using Terraform or CloudFormation.
Develop and maintain Helm charts for consistent application deployments.
Implement GitOps workflows
Disaster Recovery & High Availability:
Design and test failover strategies and disaster recovery mechanisms for critical applications.
Cluster Management and Operations
Design, deploy, and manage scalable and highly available EKS clusters.
Manage Kubernetes objects like Pods, Deployments, StatefulSets, ConfigMaps, and Secrets.
Implement and manage Kubernetes resource scheduling, scaling, and lifecycle management.
Team Leadership:
Provide technical guidance to Level 1 and 2 engineers.
Create knowledge-sharing sessions and maintain best practices documentation.
Cost Management:
Implement resource tagging strategies and cost management tools to reduce operational expenses.
Required Skills and Qualifications:
Technical Skills:
Deep understanding of AWS core services and advanced features.
Strong expertise in AWS automation, scripting (Bash, Python, PowerShell), and CLI.
Experience with AWS CloudFormation and Terraform.
Knowledge of AWS security best practices, identity and access management, and networking.
Capacity Planning: Analyze future resource needs and plan capacity accordingly.
Performance Optimization: Identify and resolve performance bottlenecks.
Migration and Modernization: Lead complex migration and modernization projects.
Soft Skills:
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Customer-focused approach.
Certifications (Preferred):
AWS Certified Solutions Architect - Professional
AWS Certified DevOps Engineer - Professional
AWS Certified Security - Specialty
Similar Jobs
Beyond Sports
Alkmaar, North Holland, Netherlands (On-Site)
• 3 Weeks ago
The Walt Disney Company
London, England, United Kingdom (On-Site)
• 3 Weeks ago
Get notifed when new similar jobs are uploaded
Similar Skill Jobs
NVIDIA
Santa Clara, California, United States (On-Site)
• 2 Weeks ago
Interactive Brokers
Fort Lauderdale, Florida, United States (Hybrid)
• 6 Months ago
Hacksaw Studios
Stockholm, Stockholm County, Sweden (On-Site)
• 1 Month ago
Interactive Brokers
Chicago, Illinois, United States (Hybrid)
• 6 Months ago
Get notifed when new similar jobs are uploaded
Jobs in Bengaluru, Karnataka, India
PwC
Mumbai, Maharashtra, India (On-Site)
• 2 Months ago
Assystems
Hyderabad, Telangana, India (On-Site)
• 5 Months ago
Get notifed when new similar jobs are uploaded
DevOps Jobs
Garena
Taipei City, Taiwan (On-Site)
• 3 Weeks ago
GoTo Group
Bengaluru, Karnataka, India (On-Site)
• 4 Months ago
ByteDance
San Jose, California, United States (On-Site)
• 5 Months ago
Get notifed when new similar jobs are uploaded
