Banking Operations Offline
Job Summary
Job Description
As an Assistant Manager/Deputy Manager in Paytm's Offline Payments Operation (Banking Ops) team, you'll ensure smooth functioning of the POS merchant payments ecosystem. Responsibilities include mapping POS payment instruments (cards, bank EMI, MBID, TIDs), collaborating with internal and bank partners, developing scalable solutions, managing teams, implementing project plans, maintaining SOPs, automating processes, and mitigating risks. You'll engage with various teams to maintain high standards in the POS payment ecosystem and possess basic knowledge of POS machines and devices.
Must have:
- Ensure smooth POS merchant payment ecosystem functioning
- Map POS payment instruments (cards, EMI, MBID, TIDs)
- Collaborate with internal and bank partners
- Develop scalable solutions for POS merchants
- Manage teams with 100% accuracy
- Implement comprehensive project plans
- Maintain and adhere to SOPs
- Automate manual processes
- Mitigate risks and maintain high standards
Good to have:
- Proficiency in data analytic tools (SQL, Python, Power BI)
Perks:
- Collaborative output-driven organization
- Opportunity to learn and explore payments business
- Fast-paced growth
- 360-degree feedback
4 skills required
Job Details
Title : Asstt Manager/ Deputy Manager – Banking Operations Offline
About Us: Paytm is India's leading financial services company that offers full-stack payments & financial
solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a
billion Indians into the mainstream economy through payments, commerce, banking, investments, and
financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar
Sharma.
About the team:
You will be part of OCL (One97 Communication Ltd),Offline Payments Operation(Banking ops) team which
facilitates POS merchants to offer world class payment experience.
This team is responsible for the highest standards of facilitating payments across multiple Bank acquirings for
our POS merchants ensuring best banking partnerships with minimal risk and fraud.
About the role:
* Responsible for ensuring smooth functioning of the POS merchant payments ecosystem.
* Responsible for mapping of POS payments instruments like CARDS (CC & DC) ,Bank EMI,MBID and
TIDs configuration etc.
* Cross function collaboration with internal business stakeholders as well with Bank partners.
* Develop robust and scalable solutions to POS merchants.
* Ensuring cost optimized team management with 100% accuracy
* Develop and Implement comprehensive project plans along with key stakeholders
* Responsible for SOP maintenance, version control, Implementation and Adherence
* Find the scope of automation of manual processes specifically and ensure the successful completion
of short- and long-term goals of organization
* Engage with various Business, Product, Compliance, Finance, Technology Teams within Paytm to help
mitigating risk as well as maintaining highest standards of the POS payment ecosystem.
* Basic knowledge about POS machines,Devices type and device ecosystem.
Expectations/ Requirements
* Masters’ Degree with 5+ years of experience in similar roles (Preferable in payments industry )
* Must have good understanding of POS payment ecosystem..
* Should possess fair understanding of payments solutions ( POS/ Payment Acquiring, Aggregation
business,Digital payments etc.) and related regulations
* Lead by example with proven leadership style.
* Excellent verbal, written and oral communication skills
* Hands On experience in MS Office, MS Excel, PowerPoint skills
* Proficiency on Data analytic tools (SQL, Python, Power BI etc) will be a plus
Superpowers/ Skills that will help you succeed in this role
* Smart & focused thinking and capability to work independently
* Strong attention to detail and ability to deep dive
* Work effectively in high paced 24*7 environment
* Strategic decision making and structured problem-solving skills.
* Data driven mindset along with passion to create impact
Why join us
* A collaborative output driven organization that brings cohesiveness across businesses through technology
* Opportunity to think, learn and explore the payments business
* Enjoy the fun-filled ride of extensive fast paced growth
* A solid 360 feedback from your peer teams on your support of their goals
* Respect, that is earned, not demanded from your peers and manager
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