Bell and Valet Services

2 Months ago • All levels

Job Summary

Job Description

Aulani, A Disney Resort and Spa is seeking a full-time Bell and Valet Service Cast Member. Responsibilities include transporting guest luggage to and from rooms and vehicles, handling guest property, delivering items to rooms, and providing excellent guest service. During the third shift, the Cast Member may perform duties for both Bell and Valet roles, including assisting guests with vehicles, shuttles, and other transportation. The position requires a valid Hawaii driver's license with a clean driving record, excellent communication skills, and the ability to work in various weather conditions. The role demands a proactive approach to guest needs, answering questions and providing information about the resort and surrounding areas.
Must have:
  • Valid Hawaii driver's license and clean driving record
  • Excellent communication & guest service skills
  • Ability to handle luggage and guest property
  • Proactive in addressing guest needs
Good to have:
  • Hotel/Resort experience
  • Parking facility experience
  • Knowledge of Hawaiian/Japanese language
  • Computer and/or cash handling experience
Perks:
  • 100% healthcare coverage (you & dependents)
  • Tuition paid upfront (network schools)
  • Free lunch
  • Free parking
  • Free theme park admission

Job Details

Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!
Bell person will assist with transporting all luggage to and from guest rooms. During 3rd shift, Cast Member may be required to perform job functions for both roles. Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles.

Responsibilities:

Bell Services
  • Transport guest luggage including but not limited to Rooms/Vehicles/Storage.
  • Care and Storage of guest property
  • Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes)
  • Excellent communication skills and high guest service expectations
  • Greet Guests with positive, friendly and helpful attitude
  • Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
  • Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity

Basic Qualifications:

  • Valid Hawaii driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months)
  • Ability to drive manual/automatic transmission
  • May be required to work Graveyard shifts if needed
  • Previous experience in a Hotel/Resort environment preferred
  • Previous experience working in a parking facility with type service (airports, business office building, private parking structures
  • Knowledge of Hawaiian/Japanese language preferred

Preferred Qualifications:

  • Previous experience in a Hotel/Resort environment
  • Previous experience working in a parking service type facility (i.e. airports, business office building, private parking structures)
  • Bilingual preferred- Knowledge of Hawaiian/Japanese language
  • Previous computer and/or cash handling experience

Additional Information:

SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.


The pay rate for this role in Hawaii is $18.39 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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