Bench Technician I

3 Months ago • All levels • Manufacturing

Job Summary

Job Description

The Bench Technician I performs in-house servicing/repair of lottery machines, light warehouse duties, maintenance, and testing of repaired products. They communicate with Field Technicians for diagnostics and repair, send parts/supplies, and perform all Field Technician duties locally (break-fix, installation, preventative maintenance). Excellent customer service, computer skills, and communication are essential. The role requires problem-solving, report analysis, and the ability to lift up to 50 pounds. This position involves travel to multiple local sites.
Must have:
  • Excellent customer service
  • Basic computer skills
  • Strong communication skills
  • Problem-solving abilities
  • Ability to lift 50 lbs
  • Technical aptitude
Perks:
  • Competitive salary + 401K match
  • Excellent health, dental & vision benefits
  • Flexible spending accounts
  • Paid holidays & PTO
  • Company-paid life & disability insurance
  • Company vehicle & phone

Job Details

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary

The Bench Technician performs in-house servicing/repair, and light warehouse duties. Performs maintenance and testing of repaired products. Communicate with Field Technicians for details helpful to failure diagnostics or repair. Responsible for sending parts and supplies within the state. The Bench Technician will also perform all Field Technician duties by traveling locally to multiple sites to address their Lottery machine service break-fix, installation and preventative maintenance needs.

Requirements

  • Provide excellent customer service
  • An understanding of basic computer software and hardware
  • Excellent interpersonal, verbal, and written communications skills, with technical and customer satisfaction skills
  • Promptly respond to customer/management requests
  • Proven self-starter with motivation and ability to learn new technologies
  • Great organization and time management skills that allow you to handle multiple responsibilities efficiently and promptly
  • Problem solving skills
  • Ability to prepare and analyze reports to identify product failure trends and service ability issues
  • Ability to lift, install and move large self-service equipment (Occasionally lift or move up to 50 pounds)
  • Pass background check and drug test

Benefits

  • Competitive salary plus company matched 401K plan
  • Fun, flexible, and dynamic work environment
  • Excellent Health, Dental & Vision benefits
  • Flexible spending accounts for health care and day-care
  • Convenient direct deposit for paychecks
  • 10 Paid Holidays + 17 Paid Time Off (PTO) Days annually, with 40 hours carryover
  • Company paid Life and Disability Insurance
  • Company paid uniforms and shoes
  • Company vehicle and mobile phone is provided

Qualifications

Education

Must have a high school diploma or equivalency.


Years of Related Experience


Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.


 

Work Conditions

Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated lottery businesses.   As a result, certain SG employees may, among other things, be required to undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

Similar Jobs

The Walt Disney Company - Sr Software Engineer

The Walt Disney Company

Raleigh, North Carolina, United States (On-Site)
4 Months ago
PwC - Credit Risk & IFRS 9 Manager

PwC

Bucharest, Bucharest, Romania (On-Site)
8 Months ago
Activision - Expert Software Engineer, Graphics

Activision

California, United States (Remote)
2 Months ago
London stock Exchange - Technical Business Analyst

London stock Exchange

St. Louis, Missouri, United States (On-Site)
1 Week ago
Behaviour Interactive - Principal UI/UX Designer

Behaviour Interactive

Montreal, Quebec, Canada (Hybrid)
3 Months ago
Assystems - Projeteur Installation Générale H/F

Assystems

Lyon, Auvergne-Rhône-Alpes, France (On-Site)
7 Months ago
Assystems - Lead Mechanical PHE + FF

Assystems

Hyderabad, Telangana, India (On-Site)
7 Months ago
Tesla - Machinist Apprenticeship 2025

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
3 Months ago
Google - Technical Program Manager, Sustaining Engineering (Electronics Manufacturing)

Google

Hanoi, Hanoi, Vietnam (On-Site)
1 Month ago
Assystems - Technicien Système Automatisme Et Informatique Industrielle H/F

Assystems

Lyon, Auvergne-Rhône-Alpes, France (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Ubisoft - Engine Programmer

Ubisoft

Mainz, Rhineland-Palatinate, Germany (Hybrid)
2 Months ago
Zscaler - Assistant Manager, Finance Transformation (FP&A)

Zscaler

Sahibzada Ajit Singh Nagar, Punjab, India (Hybrid)
2 Weeks ago
Meet Elise - Tech Touch Customer Success Manager

Meet Elise

New York, New York, United States (On-Site)
2 Weeks ago
attentive - Principal Product Manager, Data Ingestion

attentive

United States (Remote)
3 Weeks ago
ARHS - Junior Scrum Master SAFe

ARHS

Luxembourg (On-Site)
1 Month ago
Playtika - Level Designer

Playtika

Israel (On-Site)
5 Months ago
PwC - Senior Associate - Legal Services (Talent Pool)

PwC

Jakarta, Jakarta, Indonesia (On-Site)
8 Months ago
Highspot - Principal Engineer

Highspot

Seattle, Washington, United States (Hybrid)
1 Month ago
Meetelise - Senior Research Scientist

Meetelise

(Remote)
7 Months ago
Story Ground - Lead Writer, Webcomics (Tragedy Mystery Drama, BL)

Story Ground

(Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Bismarck, North Dakota, United States

Crunchyroll - Implementation Manager

Crunchyroll

Dallas, Texas, United States (Hybrid)
2 Months ago
GoMotive - Business Development Representative

GoMotive

Nashville, Tennessee, United States (Hybrid)
1 Month ago
whoop - Senior Observability Analyst

whoop

Boston, Massachusetts, United States (On-Site)
1 Month ago
The Walt Disney Company - Sales Manager, Storyliving by Disney

The Walt Disney Company

Rancho Mirage, California, United States (On-Site)
1 Month ago
WebFX - Jr. Web Developer

WebFX

Harrisburg, Pennsylvania, United States (On-Site)
7 Months ago
Apple - Machine Learning Engineering Manager (Computer Vision)

Apple

Seattle, Washington, United States (On-Site)
3 Weeks ago
Activision - Expert Software Engineer, Graphics

Activision

California, United States (Remote)
1 Month ago
Greenworks Sunrise Global Marketing - Warehouse Supervisor

Greenworks Sunrise Global Marketing

Spanish Springs, Nevada, United States (On-Site)
2 Weeks ago
bytedance - Researcher - Interdisciplinary

bytedance

New York, New York, United States (On-Site)
2 Months ago
Palo Alto Networks - Managing Director, Digital Forensics and Incident Response - Unit 42

Palo Alto Networks

Arlington, Virginia, United States (Remote)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Manufacturing Jobs

nissan - Supvr Produccion Direct

nissan

Aguascalientes, Aguascalientes, Mexico (On-Site)
8 Months ago
Tesla - Supplier Industrialization Engineer, Drive Unit

Tesla

Brandenburg, Germany (On-Site)
3 Months ago
Assystems - Design Engineer- Waste Water/Sewerage

Assystems

Jabalpur, Madhya Pradesh, India (On-Site)
7 Months ago
Tesla - Senior Process Development Engineer

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
3 Months ago
Tesla - Engineering Technician Powertrain

Tesla

North Brabant, Netherlands (On-Site)
3 Months ago
Google - Product Engineer, ARM Servers and Storage Systems

Google

Sunnyvale, California, United States (On-Site)
1 Month ago
Assystems - Commissioning Engineer (Control & Instrumentation)

Assystems

Dijon, Bourgogne-Franche-Comté, France (On-Site)
7 Months ago
Google - Supplier Development Engineer, Packaging

Google

Hanoi, Hanoi, Vietnam (On-Site)
1 Month ago
Scientific Games - Manufacturing Technician III

Scientific Games

Alpharetta, Georgia, United States (On-Site)
1 Month ago
zoox - Senior Technical Program Manager, Milestone Execution

zoox

Foster City, California, United States (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

About The Company

It’s an exciting time as Light & Wonder carves its own path forward as the leading cross-platform global game company, and Scientific Games continues as the world’s leading lottery company and partner of choice for government lotteries.


These strategic business transformations have been a year in the making and would not be possible without a true collaborative effort.

Alpharetta, Georgia, United States (On-Site)

Leeds, England, United Kingdom (On-Site)

Montreal, Quebec, Canada (On-Site)

Bengaluru, Karnataka, India (On-Site)

Alpharetta, Georgia, United States (On-Site)

Montpelier, Vermont, United States (On-Site)

Alpharetta, Georgia, United States (On-Site)

Tulsa, Oklahoma, United States (On-Site)

Topeka, Kansas, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Scientific Games

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug