Bilingual Emerging Market Online Sales Representative, Spanish

At Toast, we believe that the success of our business and our customers comes only with the success of our employees.  

Our employees are our secret ingredient.  When they are empowered to succeed, Toast succeeds in achieving our mission to enable our community of restaurateurs to delight their guests, do what they love, and thrive.  The restaurant industry is one of the most diverse industries.  We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

At the heart of this is our hospitality mindset of ensuring everyone feels welcomed and included, and our Toast values and behaviors that best define who we are as Toasters.

Now, more than ever, the Toast team is committed to our customers. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Emerging Market Online Sales Representatives are responsible for helping our smallest but very important customers purchase the best Toast platform package to fit their evolving needs by guiding them through our Online buying experience. This quota carrying role is pivotal to helping Toast win the market in the Spanish speaking vSMB space. We win by putting the customer first and giving them the extra help they may need when purchasing online, potentially for their first technology platform or for their first restaurant. 

About this roll* (Responsibilities) 

• Consult very small restaurant owners on their technology needs and educate them on the best option of our Starter Kit that fits their needs and price point.
• Walk restaurant owners through the online check out process live to purchase.
• Ensure our onboarding team and customer are set up for success post sale by guiding the customer through post purchase documentation.

Do you have the right ingredients*? (Requirements)

• Fluent in Spanish
• Tenacious grit, vSMB Restaurant owners are tenacious and scrappy we have to match their energy
• Customer first mentality 
• 6+ months of some Business Development or Sales experience
• Familiarity with the Toast Product and vSMB competitors like Square and Clover 
• Collaborative, we are a small but mighty team that works better together 

Special Sauce* (Nonessential Skills/Nice to Haves)

• Restaurant Operation experience, we work fast so the fast paced environment of a restaurant is the perfect analogy to being in Online Sales 

*Bread puns encouraged but not required