Job Description
The Bodyshop Parts Advisor in Taichung, Taiwan, is responsible for managing parts inventory, processing orders, and ensuring timely delivery to support vehicle service needs. Responsibilities include receiving and shipping materials, accurately recording transactions in the Dealer Management System (DMS), resolving supplier issues, communicating with customers on order status, and maintaining detailed records of time, expenses, and materials. The ideal candidate has at least 3 years of experience in logistics and materials management, understands automotive repair processes, and is proficient in DMS and MS Office software. Strong communication skills in English and Chinese are crucial. The role demands meticulous attention to detail and excellent customer service skills.
Good To Have:
- Understanding of dealership operations
- Experience with automotive equipment and repair methods
Must Have:
- 3+ years logistics/materials management experience
- Automotive repair knowledge
- DMS & MS Office proficiency
- Excellent communication (English/Chinese)
- Accurate record-keeping
- Customer service skills
Perks:
- Employee Stock Purchase Plan (ESPP)
- Comprehensive Medical Coverage
- Global Employee Assistance Program (EAP)
- Employee Vehicle Purchase Program
- Employee Welfare Committee
- Employee Merchandise Discounts
- Celebratory Gifts
- Employee Referral Program
What to Expect
• Return missed phone calls and emails promptly.
• Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service.
• Accurately record parts transactions and data into Dealer Management System – attention to detail critical.
• Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers.
• Maintain records of time, expenses, and materials.
• Communicate estimated parts ship and arrival time, including regular updates.
• Follow up with customer on parts order and ensure complete satisfaction with the order.
What You’ll Do職務說明：
• 回覆相關問題來電及電郵
• 接收及運送不同物資和管理庫存，以有效支援售後服務及零件供應
• 準確而詳細地記錄問題到經銷商管理系統
• 分析和解決所有內外供應商的運送及包裝等問題
• 詳細地記錄維修或跟進時間、費用及物料使用。
• 與零件供應商議定運送物料及時間，並定時更新報告
• 執行其他被指派的相關任務
What You’ll Bring其他條件:
• 對汽車維修保養等技術知識有基本概念
• 具有零件, 物料管理相關經驗
• 了解基本汽車操作、設備和維修方法
• 明白經銷商的業務流程
• 能操作DMS系統及MS Office 軟件
• 至少3年物資和物流管理經驗
• 良好的英文及中文書寫能力
Compensation and Benefits
Benefits
In addition to a competitive compensation package, Tesla Taiwan is pleased to offer the following benefits for employees:
- Employee Stock Purchase Plan (ESPP)
- Comprehensive Medical Coverage
- Access to Global Employee Assistance Program (EAP) and Wellbeing Resources
- Employee Vehicle Purchase Program
- Employee Welfare Committee
- Employee Merchandise Discounts
- Celebratory Gifts for Special Occasions
- Employee Referral Program
The Company reserves the right to make changes to the Total Rewards benefits without prior notification/approval from the employees, and such benefits may also be subject to terms and conditions determined by the Company
福利
除了具有競爭力的薪酬方案外，Tesla台灣為員工提供以下福利：
- 員工認股計劃（ESPP)
- 團體醫療保險
- 全球員工協助方案 (EAP) 和協助資源
- 員工購車計劃
- 職工福利委員會
- Eshop精品員工優惠
- 特殊場合的慶祝禮物
- 員工推薦計劃
本公司保留更改福利項目的權利。
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