Business Analyst

1 Month ago • All levels • Business Analysis • $93,090 PA - $136,656 PA

Job Summary

Job Description

Lawrence Livermore National Laboratory (LLNL) is seeking an experienced Business Analyst to join the Security Organization Information Technology Group within the Enterprise Application Services (EAS) division. This role involves analyzing business processes, identifying improvements, and implementing systemic solutions to enhance efficiency. The analyst will collaborate with stakeholders to gather requirements, document processes, and perform software quality assurance, ensuring technology solutions align with business objectives. This position may offer a hybrid schedule, combining remote and in-office work after a probationary period. The role requires strong analytical, communication, and organizational skills to support technology initiatives and manage software change processes.
Must have:
  • Partner with stakeholders to provide consultative support on business-led technology initiatives to analyze and document business requirements, user needs and workflow.
  • Partner with functional experts to understand and analyze current business processes and workflows, develop alternative approaches, and facilitate implementation of new or enhanced business and technical solutions.
  • Perform initial analysis of requests to change, add or enhance existing processes or system functionality, engaging a variety of functional and IT stakeholders as appropriate.
  • Analyze the impacts of change requests, effort needed to implement, and disposition as a bug fix, enhancement, or project with a recommended priority level.
  • Conduct assessments of current processes and identify improvement opportunities
  • Lead the software change management process to manage project deliverables and maintain technical and business process/project artifacts.
  • Develop system test strategies and plans, perform system testing and create and execute test scripts in support of application maintenance tasks and projects.
  • Provide end user technical support to troubleshoot application issues, assess impact and escalate priority as necessary, follow through to resolution.
  • Research and prepare documentation for user guides, training manuals, and process checklists to summarize projects.
  • Communicate effectively between functional and technical teams. Provide consultative support to monitor deliverables and track action items.
  • Provide cross-functional application support, and other duties as assigned.
  • Collaborate with senior stakeholders to deliver advanced consultative guidance on complex, business-driven technology initiatives, including comprehensive analysis and documentation of intricate business requirements, user needs, and end-to-end workflows.
  • Engage with subject matter experts to conduct in-depth analysis of enterprise-level business processes and workflows, architect alternative solutions, and lead the implementation of sophisticated new or enhanced business and technical systems.
  • Independently evaluate and triage highly complex requests to modify, expand, or optimize existing processes or system functionalities, coordinating with diverse cross-functional and IT teams.
  • Assess the operational and technical impacts, estimate resource requirements, and determine appropriate classification (bug fix, enhancement, or strategic project) with recommended prioritization.
  • Execute thorough assessments of current-state processes, leveraging advanced methodologies to identify and quantify opportunities for significant process improvement and operational excellence.
  • Direct and oversee the software change management lifecycle, ensuring rigorous control of project deliverables, and maintaining comprehensive technical, business process, and project documentation.
  • Design and implement robust system test strategies and detailed test plans; lead system testing efforts, develop and execute complex test scripts, and meticulously document results in alignment with predefined test plans and use cases.
  • Serve as a senior technical resource for end users, providing expert-level troubleshooting for application issues, conducting impact assessments, escalating and prioritizing critical incidents, and ensuring timely resolution.
  • Author and maintain high-quality technical documentation, including user guides, training materials, and process checklists, to support project implementation and knowledge transfer.
Good to have:
  • Familiarity or experience working with LLNL policies and procedures, as well as with Security Applications, is preferred.
  • High proficiency with MS Office Suite: Word, Excel, Outlook, PowerPoint, Project, OneDrive, SharePoint, Teams and Visio
  • Experience with Atlassian products, JIRA and Confluence and WordPress web application
  • Project management experience preparing project plans including task estimation, dependencies, and deployment schedules including interacting with internal resources to complete required project activities.
  • Knowledge and understanding of software development life cycle, project management methodologies and quality assurance practices.
Perks:
  • Included in 2025 Best Places to Work by Glassdoor!
  • Flexible Benefits Package
  • 401(k)
  • Relocation Assistance
  • Education Reimbursement Program
  • Flexible schedules (*depending on project needs)

Job Details

We have an opening for an experienced Business Analyst, working with business partners within the Security Organization Information Technology Group. In this role, you will be responsible for analyzing business processes, identifying areas for improvement, and facilitating the implementation of systemic solutions that enhance efficiency and effectiveness. This role involves working closely with stakeholders to gather requirements, document processes, and perform software quality assurance activities to ensure that technology solutions align with business objectives. This position is in the Enterprise Application Services (EAS) division within the Computing Directorate.

This position may offer a hybrid schedule, which includes the flexibility to work from home one or more days per week, after a probationary period. The specifics of the hybrid schedule, including the exact number of days required in the office and virtual work options may vary based on the needs of the team and the organization.

This position will be filled at either the E01.2 or E01.3 level based on knowledge and related experience as assessed by the hiring team. Additional job responsibilities (outlined below) will be assigned if hired at the higher level.

You will

  • Partner with stakeholders to provide consultative support on business-led technology initiatives to analyze and document business requirements, user needs and workflow.
  • Partner with functional experts to understand and analyze current business processes and workflows, develop alternative approaches, and facilitate implementation of new or enhanced business and technical solutions.
  • Perform initial analysis of requests to change, add or enhance existing processes or system functionality, engaging a variety of functional and IT stakeholders as appropriate. Analyze the impacts of change requests, effort needed to implement, and disposition as a bug fix, enhancement, or project with a recommended priority level.
  • Conduct assessments of current processes and identify improvement opportunities
  • Lead the software change management process to manage project deliverables and maintain technical and business process/project artifacts.
  • Develop system test strategies and plans, perform system testing and create and execute test scripts in support of application maintenance tasks and projects. This includes documentation of test results against defined test plans and use cases.
  • Provide end user technical support to troubleshoot application issues, assess impact and escalate priority as necessary, follow through to resolution.
  • Research and prepare documentation for user guides, training manuals, and process checklists to summarize projects.
  • Communicate effectively between functional and technical teams. Provide consultative support to monitor deliverables and track action items.
  • Provide cross-functional application support, and other duties as assigned.

Additional essential duties at the E01.3 level

  • Collaborate with senior stakeholders to deliver advanced consultative guidance on complex, business-driven technology initiatives, including comprehensive analysis and documentation of intricate business requirements, user needs, and end-to-end workflows.
  • Engage with subject matter experts to conduct in-depth analysis of enterprise-level business processes and workflows, architect alternative solutions, and lead the implementation of sophisticated new or enhanced business and technical systems.
  • Independently evaluate and triage highly complex requests to modify, expand, or optimize existing processes or system functionalities, coordinating with diverse cross-functional and IT teams. Assess the operational and technical impacts, estimate resource requirements, and determine appropriate classification (bug fix, enhancement, or strategic project) with recommended prioritization.
  • Execute thorough assessments of current-state processes, leveraging advanced methodologies to identify and quantify opportunities for significant process improvement and operational excellence.
  • Direct and oversee the software change management lifecycle, ensuring rigorous control of project deliverables, and maintaining comprehensive technical, business process, and project documentation.
  • Design and implement robust system test strategies and detailed test plans; lead system testing efforts, develop and execute complex test scripts, and meticulously document results in alignment with predefined test plans and use cases.
  • Serve as a senior technical resource for end users, providing expert-level troubleshooting for application issues, conducting impact assessments, escalating and prioritizing critical incidents, and ensuring timely resolution.
  • Author and maintain high-quality technical documentation, including user guides, training materials, and process checklists, to support project implementation and knowledge transfer.

Qualifications

  • Ability to obtain and maintain a US DOE Q-level security clearance which requires U.S. Citizenship.
  • Bachelor’s degree in business administration or technology area or the equivalent combination of education and related experience
  • Extensive experience analyzing business processes and systems to identify efficiencies and help streamline operations.
  • Familiarity with performing data analysis, developing metrics to assess functional performance and usage of report information to continually improve reporting capabilities
  • Demonstrated organizational skills through effective project coordination, time management, and resource allocation, resulting in improved workflow efficiency and successful completion of multiple projects within deadlines.
  • Proficient communications skills to interact effectively with multidisciplinary team members and negotiation skills to successfully influence outcomes.
  • Experience developing business process documentation and training materials.
  • Experience writing test plans and conducting test cases for system implementations, upgrades, or enhancements.
  • Experience working effectively both independently and as a member of a team

Additional qualifications at the E01.3 level

  • Significant experience analyzing current business processes and systems for efficiencies, and streamlining of operations
  • Strong communications skills to interact effectively with multidisciplinary team members and negotiation skills to successfully influence outcomes.

Desired Qualifications

  • Familiarity or experience working with LLNL policies and procedures, as well as with Security Applications, is preferred.
  • High proficiency with MS Office Suite: Word, Excel, Outlook, PowerPoint, Project, OneDrive, SharePoint, Teams and Visio
  • Experience with Atlassian products, JIRA and Confluence and WordPress web application
  • Project management experience preparing project plans including task estimation, dependencies, and deployment schedules including interacting with internal resources to complete required project activities.
  • Knowledge and understanding of software development life cycle, project management methodologies and quality assurance practices.

Additional Information

Position Information

This is a Career Indefinite position, open to Lab employees and external candidates.

Security Clearance

This position requires a Department of Energy (DOE) Q-level clearance. If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship.

Pre-Employment Drug Test

External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Wireless and Medical Devices

Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession. This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.

If you use a medical device, which pairs with a mobile device, you must still follow the rules concerning the mobile device in individual sections within Limited Areas. Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.

How to identify fake job advertisements

Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under “Find Your Job” of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond.

To learn more about recruitment scams: https://www.llnl.gov/sites/www/files/2023-05/LLNL-Job-Fraud-Statement-Updated-4.26.23.pdf

Equal Employment Opportunity

We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

Reasonable Accommodation

Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request.

California Privacy Notice

The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.

Similar Jobs

Scanline VFX - I/O Coordinator

Scanline VFX

Vancouver, British Columbia, Canada (On-Site)
1 Month ago
LeoVegas - Paralegal

LeoVegas

Sliema, Malta (On-Site)
1 Month ago
ISG - Service Desk Analyst On-site Stamford, CT

ISG

Stamford, Connecticut, United States (Hybrid)
1 Month ago
Western Digital - Intern - Manufacturing Engineer

Western Digital

Prachin Buri, Thailand (On-Site)
5 Months ago
Animoca Brands - Secretary

Animoca Brands

Hong Kong (On-Site)
1 Month ago
WebMD - Product Manager, Analytics & Insights

WebMD

Madison, Wisconsin, United States (On-Site)
3 Weeks ago
Ion - Senior Business Consultant - Aspect

Ion

Houston, Texas, United States (On-Site)
10 Months ago
codeninja  - Business Analyst

codeninja

Dubai, Dubai, United Arab Emirates (On-Site)
1 Month ago
Expedia - Data Scientist III, Product Analytics

Expedia

Gurugram, Haryana, India (On-Site)
1 Year ago
Temperature Pro - Business Intelligence Engineer

Temperature Pro

San Francisco, California, United States (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Open Systems Technologies - MCC Specialist (Maintenance Control Center)

Open Systems Technologies

Montreal, Quebec, Canada (On-Site)
3 Weeks ago
Expedia - Data Scientist II, Supply Engine Operations & Analytics

Expedia

Gurugram, Haryana, India (On-Site)
1 Year ago
Nexon - Global MapleStory Player Support Specialist (Temporary)

Nexon

El Segundo, California, United States (Hybrid)
2 Months ago
AECOM - Senior Resident Engineer V - Transportation

AECOM

Murray, Utah, United States (On-Site)
2 Months ago
FICO - Business Operations Analyst

FICO

United States (Remote)
2 Months ago
InMobiInMobi - Sales Associate

InMobiInMobi

Dubai, Dubai, United Arab Emirates (On-Site)
3 Months ago
dun bradstreet - Solution Sales Manager

dun bradstreet

Urdorf, Zurich, Switzerland (Hybrid)
2 Months ago
Nordson Corporation - Electronic Lab Technician

Nordson Corporation

Duluth, Georgia, United States (On-Site)
3 Months ago
Nice - Technical Account Manager

Nice

United States (Remote)
2 Months ago
Salesforce - Senior Manager - Record to Report / Controllership Accounting

Salesforce

Hyderabad, Telangana, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Livermore, California, United States

Pinterest - Distinguished Engineer

Pinterest

San Francisco, California, United States (Hybrid)
1 Month ago
bytedance - Site Reliability Engineer, Edge Services

bytedance

Seattle, Washington, United States (On-Site)
5 Months ago
zoox - Senior Software Engineer - Simulation Graphics and AI/ML

zoox

Seattle, Washington, United States (Hybrid)
7 Months ago
Axon - Sr. Solutions Architect, Fusus

Axon

Seattle, Washington, United States (Hybrid)
3 Months ago
dun bradstreet - Small Business Account Executive, Outbound

dun bradstreet

Jacksonville, Florida, United States (On-Site)
2 Months ago
Square - Subway Sandwich Artist

Square

Bentleyville, Pennsylvania, United States (On-Site)
1 Month ago
Eventbrite - Director of Web Strategy & CRO

Eventbrite

United States (Remote)
1 Month ago
CD PROJEKT RED - Motion Capture Lead

CD PROJEKT RED

Boston, Massachusetts, United States (Hybrid)
2 Months ago
Jam City - Senior Game Designer

Jam City

Los Angeles, California, United States (Remote)
2 Months ago
Solace - Product Manager

Solace

United States (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Business Analysis Jobs

Devoteam - ServiceNow Business Consultant

Devoteam

Amsterdam, North Holland, Netherlands (On-Site)
3 Months ago
FICO - Principal Analyst - Software Business Strategy

FICO

United States (Remote)
1 Year ago
Ion - Senior Business Consultant

Ion

Noida, Uttar Pradesh, India (On-Site)
1 Year ago
PhonePe - Business Analyst

PhonePe

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Capco - Business Intelligence Analyst / Macaé - Ferista - Exclusive Vacancy for PWDs

Capco

Macaé, State Of Rio De Janeiro, Brazil (On-Site)
1 Month ago
Saviynt - Director, Business Analytics

Saviynt

Bengaluru, Karnataka, India (Hybrid)
6 Months ago
NielsenIQ - Strategic Analytics & Insights Business Partner

NielsenIQ

Athens, Greece (On-Site)
1 Month ago
Visa - Technical Business Analyst

Visa

Auckland, Auckland, New Zealand (Hybrid)
1 Month ago
Synechron - Trade Surveillance Business Analyst

Synechron

Charlotte, North Carolina, United States (On-Site)
1 Month ago
Nasdaq - Salesforce Business Analyst

Nasdaq

Taguig, Metro Manila, Philippines (Hybrid)
4 Weeks ago

Get notifed when new similar jobs are uploaded

About The Company

Livermore, California, United States (On-Site)

Livermore, California, United States (On-Site)

Livermore, California, United States (On-Site)

Livermore, California, United States (Hybrid)

Livermore, California, United States (On-Site)

Livermore, California, United States (On-Site)

Tracy, California, United States (On-Site)

Livermore, California, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by LLNL

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug