Business Continuity Manager - Player Engagement

3 Months ago • 3-5 Years • Operations

Job Summary

Job Description

The Business Continuity Manager - Player Engagement role is a globally focused position operating across multiple time zones, primarily remote with occasional on-site expectations. Responsibilities include conducting business impact analyses, developing and implementing business continuity and disaster recovery plans, specifically focusing on remote work resilience. This includes evaluating existing remote work policies, enhancing remote work infrastructure, providing training and awareness programs, facilitating exercises and tests, and liaising with internal stakeholders. The role requires expertise in risk assessment, crisis management, and business continuity planning software, along with strong communication and leadership skills.
Must have:
  • Conducting business impact analysis and risk assessments
  • Developing and implementing BCPs for remote work
  • Providing training and awareness programs
  • Facilitating business continuity exercises and tests
  • Bachelor's degree and relevant certifications
  • 3-5 years experience in business continuity management
Perks:
  • Non-taxable Allowances
  • HMO and Life Insurance
  • Annual Wellness Subsidy
  • Paid Time Offs
  • Annual Corporate Bonus

Job Details

Description

The role requires working on different time zones as it will operate on global scale. It also offers a remote work setup but onsite expectations still apply based on business needs.

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Roles and Responsibilities:

  • Conducting business impact analysis and risk assessment to identify the critical functions, processes, and resources of the organization, as well as the potential threats and vulnerabilities that could affect them.
  • Developing, implementing, and maintaining business continuity plans and strategies that ensure the continuity and resilience of the organization’s operations in the event of a disruption.
  • Remote Work Continuity Strategy:
    • Evaluate existing remote work policies and procedures to identify areas for improvement in terms of business continuity.
    • Develop and implement strategies to enhance the resilience of remote work arrangements, including infrastructure, communication channels, and employee preparedness.
    • Provide guidance and support to ensure that remote teams are equipped to effectively respond to and recover from disruptions.
  • Providing training and awareness programs to the organization’s staff and stakeholders on the business continuity policies, procedures, and best practices.
  • Coordinating and facilitating business continuity exercises and tests to evaluate the effectiveness and readiness of the business continuity plans and capabilities.
  • Monitoring and reporting on the performance and compliance of the business continuity program, and recommending improvements and corrective actions as needed. 
  • Conducting regular drills to test emergency response plans and identify areas where improvements can be made.
  • Developing and maintaining an effective disaster recovery plan that meets industry standards and can be executed quickly in the event of an emergency.
  • Liaising and collaborating with internal stakeholders, such as senior management, service line leaders, IT, admin, HR, etc. to ensure alignment and coordination of the business continuity efforts.

Requirements

  • A bachelor’s degree or higher.
  • Professional certification in business continuity planning is highly desirable: ISO27001, ISO22301, ISO, MBCP, CBCP, DRI, DRII 
  • A minimum of 3 to 5 years of experience in business continuity management, with specific expertise in developing and implementing BCPs for remote or WFH setups.
  • Strong understanding of risk assessment methodologies, business impact analysis techniques, and crisis management principles.
  • A proven ability to design, implement, and improve cross-functional business continuity programs that meet the needs and objectives of the organization.
  • A demonstrated ability to conduct business impact analysis, risk assessment, and recovery planning using various tools and techniques, such as the BIA Professional, the Risk Register, or the Business Continuity Plan Template.
  • Excellent communication, leadership, and stakeholder management skills.
  • Proven ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
  • Proficiency in business continuity planning software and tools.

Benefits

  • Non-taxable Allowances
  • HMO and Life Insurance
  • Annual Wellness Subsidy
  • Paid Time Offs
  • Annual Corporate Bonus

Similar Jobs

Snail Games - SEC Financial Reporting

Snail Games

Culver City, California, United States (On-Site)
2 Months ago
SuperPlay - 3D Rigger & Generalist

SuperPlay

Tel Aviv District, Israel (On-Site)
2 Months ago
Niantic - Pikmin Bloom Player Support Specialist

Niantic

Tokyo, Japan (Hybrid)
2 Months ago
HoYoverse - Operations Specialist (Procurement)

HoYoverse

Santa Monica, California, United States (On-Site)
11 Months ago
OKX - Senior Associate, Risk Operations (Fraud Risk, Mandarin & English Support)

OKX

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
6 Months ago
Trek - Service Manager

Trek

Atascocita, Texas, United States (On-Site)
2 Months ago
Tesla - Asset Management Specialist, Supercharging

Tesla

North Holland, Netherlands (On-Site)
2 Months ago
Evolution - Studio Support Technician

Evolution

Kaunas, Kaunas County, Lithuania (On-Site)
1 Month ago
Tencent - Overseas Game Publishing Business Manager

Tencent

Shenzhen, Guangdong Province, China (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

PwC - Associate, Credit Risk/Market Risk - Financial Services Risk Advisory

PwC

Mumbai, Maharashtra, India (On-Site)
3 Months ago
Rackspace Technology - Senior AWS Migration Engineer

Rackspace Technology

Gurugram, Haryana, India (Remote)
2 Months ago
Tesla - Senior Legal Counsel

Tesla

Brandenburg, Germany (On-Site)
2 Months ago
Trek - Service Technician/Advisor

Trek

Pittsburgh, Pennsylvania, United States (On-Site)
2 Months ago
NVIDIA - Silicon Product Definition Engineer

NVIDIA

Santa Clara, California, United States (Hybrid)
1 Month ago
Xsolla - Operations Manager (SEA)

Xsolla

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (Remote)
2 Months ago
ZeniMax Media - Gameplay Programmer

ZeniMax Media

Lyon, Auvergne-Rhône-Alpes, France (On-Site)
2 Months ago
Wargaming - Senior Game Designer (World of Tanks)

Wargaming

Vilnius, Vilnius County, Lithuania (Hybrid)
1 Month ago
Xsolla - Customer Support Representative

Xsolla

Baku, Azerbaijan (On-Site)
2 Months ago
Tesla - Project Manager, Facility Management Services EMEA

Tesla

North Holland, Netherlands (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Metro Manila, Mandaluyong, Philippines

PwC - Capital Projects and Infrastructure Senior Associate

PwC

Makati, Metro Manila, Philippines (On-Site)
6 Months ago
PwC - DCA Senior Associate

PwC

Makati, Metro Manila, Philippines (On-Site)
6 Months ago
Sovrun - Unreal Gameplay Engineer

Sovrun

Makati, Metro Manila, Philippines (Hybrid)
1 Month ago
ByteDance - Seller/Brand Marketing & Special Project (Philippines E-commerce)

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
5 Months ago
Nagarro - Power Platform Developer

Nagarro

Cebu City, Central Visayas, Philippines (On-Site)
6 Months ago
Visa - Client Care Analyst Bilingual Spanish-Portugues

Visa

Pasay, Metro Manila, Philippines (On-Site)
6 Months ago
PwC - Mulesoft Developer (Senior Associate)

PwC

Makati, Metro Manila, Philippines (On-Site)
7 Months ago
Amber - Customer Support Agent with English and Japanese

Amber

Manila, Metro Manila, Philippines (On-Site)
11 Months ago
Netflix - AP Invoice Processing Specialist - Portuguese Speaker

Netflix

Manila, Metro Manila, Philippines (On-Site)
4 Months ago
PwC - Internal Audit Manager

PwC

Makati, Metro Manila, Philippines (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

The Walt Disney Company - Hotel Maintenance Manager

The Walt Disney Company

Chessy, Île-de-France, France (On-Site)
2 Months ago
The Walt Disney Company - Sr Solutions Engineer (Project Hire)

The Walt Disney Company

Santa Monica, California, United States (On-Site)
5 Months ago
Tesla - Workshop Supervisor

Tesla

Aarhus, Denmark (On-Site)
2 Months ago
Go Fund Me - Risk Analyst II

Go Fund Me

(Remote)
1 Month ago
Tesla - Commercial Energy Asset Manager, EMEA

Tesla

London, England, United Kingdom (On-Site)
2 Months ago
Tesla - Country Service Lead, Belgium

Tesla

Drogenbos, Flanders, Belgium (On-Site)
2 Months ago
Paytm - Associate - Logistics - Operation & Support

Paytm

Hyderabad, Telangana, India (On-Site)
4 Months ago
Trek - Future Store Manager

Trek

Tacoma, Washington, United States (On-Site)
2 Months ago
The Walt Disney Company - Member Service Specialist I

The Walt Disney Company

Lake Buena Vista, Florida, United States (On-Site)
4 Months ago
Relax Gaming  - Compliance Officer

Relax Gaming

Sliema, Malta (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

At Keywords, we deliver clients the benefits of the strengthened Engage service line, combining our Player Support and Marketing offerings.

Katowice, Silesian Voivodeship, Poland (On-Site)

Lombardy, Italy (Hybrid)

Mexico City, Mexico City, Mexico (Remote)

United Kingdom (Remote)

Cinisello Balsamo, Lombardy, Italy (On-Site)

Silesian Voivodeship, Poland (Remote)

Silesian Voivodeship, Poland (Hybrid)

Sichuan, China (Remote)

View All Jobs

Get notified when new jobs are added by Keywords Studios

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug