Business Development Manager - EMEA Tourism

3 Months ago • All levels • Business Development

Job Summary

Job Description

The Business Development Manager will drive revenue growth within the tourism segment by identifying, educating, and engaging prospective clients such as destination marketing organizations and tourism departments. Key responsibilities include prospecting, pipeline management, sales presentations and demonstrations, sales planning and execution, sales operations and reporting, and relationship building with clients. The role involves managing a significant territory and requires frequent travel for client meetings and events. The ideal candidate will have experience in the tourism industry and a strong technology sales background.
Must have:
  • Experience in SaaS or technology sales
  • Experience in selling to destination marketing organizations
  • Ability to prospect, manage, and close sales opportunities
  • Strong technical aptitude
  • Exceptional communication skills
  • Proven networking abilities
  • Relentless work ethic
  • Proficiency in CRM systems

Job Details

The Company 
Serving the People Who Serve the People 
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 
Want to know more? See more of what we do here.  

We are seeking a dynamic, customer-centric sales professional to drive revenue growth within our tourism segment. This role focuses on identifying, educating, and engaging prospective clients—including destination marketing/management organisations (aka Visitor Economy based organisations, convention, events  and visitors bureaus) Local Visitor Economy Partnerships, regional and state tourism departments, chambers of commerce and other travel/tourism-related organisations —using consultative and insight-driven selling techniques. The ideal candidate will have experience in the tourism/destination marketing industry, a strong technology sales background, exceptional communication skills, and a relentless drive to exceed sales targets in a fast-paced, innovative environment.

Key Responsibilities:


    • Prospecting & Pipeline Management:
    • Drive sales generation and foster market expansion within a designated territory.
    • Collaborate closely with the Marketing Team / Business Development Reps to ensure a robust lead pipeline and effective lead nurturing.
    • Sales Presentations & Demonstrations:
    • Set up and deliver engaging sales presentations and customised software demonstrations tailored to the unique needs of destination marketing and travel organisations.
    • Respond to Requests for Tenders/Proposals and craft compelling value propositions that articulate how Granicus will help achieve the desired outcomes and business impact.  
    • Sales Planning & Execution:
    • Develop and execute strategic sales plans aimed at surpassing quarterly and annual revenue targets, leveraging market insights to refine strategies.
    • Lead collaborative efforts, coordinating with internal teams (sales support, marketing, and solution consultants) to deliver comprehensive proposals.
    • Sales Operations & Reporting:
    • Maintain meticulous documentation in our CRM system, tracking all prospect and customer interactions, revenue forecasts, and sales activities.
    • Prepare and deliver periodic business reviews, highlighting performance insights and market trends.
    • Relationship Building & Client Engagement
    • Cultivate a network of key industry stakeholders in the tourism and travel sectors.
    • Engage prospects through consultative, insight-based selling techniques that address complex business challenges, improve workflows, and optimise overall outcomes.
    • Build trust and credibility with clients at every level—from one-on-one engagements to group presentations.
    • Additional Responsibilities:
    • Independently manage a significant territory and be prepared to travel frequently for client meetings, conferences, and industry events.
    • Identify and capitalise on opportunities for collaborative selling and strategic partnerships that enhance market reach and customer success.

Qualifications:


    • Experience & Industry Knowledge:
    • Proven track record in SaaS or technology sales, with direct experience selling to destination marketing or travel-related organisations.
    • Demonstrated ability to prospect, manage, and close complex sales opportunities across broad geographic areas.
    • Technical & Business Acumen:
    • Strong technical aptitude with an understanding of how technology intersects with business processes, goals, and outcomes.
    • Ability to quickly grasp complex customer requirements spanning operational, business, and technical domains.
    • Communication & Interpersonal Skills:
    • Exceptional written and verbal communication skills, comfortable engaging with diverse audiences—from individual prospects to large groups.
    • A dynamic, outgoing, and confident personality with proven networking abilities at every organisational level.
    • Sales & Organisational Competencies:
    • Relentless work ethic with a proven track record in high-paced, target-driven environments.
    • Highly organised, motivated, and meticulous, with strong proficiency in CRM systems (e.g., Salesforce) to drive efficiency.
    • Adaptability & Strategic Thinking:
    • Thrive in dynamic environments; adept at managing multiple priorities and overcoming obstacles.
    • A forward-thinking, strategic mindset with the ability to anticipate market trends and tailor sales strategies accordingly.
    • Additional Attributes:
    • Empathetic, with the ability to understand and align with customer perspectives and needs.
    • A solution-oriented approach with strong influencing abilities and persuasive communication skills.

Why you'll love this job:

    • Diverse Impact: Play a key role in driving success across the travel and tourism sectors, delivering solutions that transform customer engagement strategies.
    • Autonomy & Collaboration: Enjoy the balance of independent territory management with the support of collaborative, cross-functional teams.
    • Growth & Development: Join a forward-thinking organisation that values innovation, personal development, and the pursuit of excellence in sales.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 

Security and Privacy Requirements
-     Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
-     Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
a part of our journey.
- A few culture highlights include – Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
sometimes difficult issues ranging from mental health to work-life balance and current affairs. 
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee
population 

The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

Similar Jobs

Interactive Brokers - Compliance Surveillance Analyst

Interactive Brokers

Montreal, Quebec, Canada (Hybrid)
1 Month ago
Open Systems Technologies - Product Quality Manager

Open Systems Technologies

Portage, Indiana, United States (On-Site)
3 Weeks ago
Buckman - HR Generalist - EMENA

Buckman

Belgium (On-Site)
1 Month ago
CGS Carrers - Information Specialist Graduate

CGS Carrers

Centurion, Gauteng, South Africa (On-Site)
1 Year ago
TransUnion - Premier Customer Support Relationship Consultant

TransUnion

Alpharetta, Georgia, United States (Hybrid)
3 Weeks ago
adglobal 360 - Business Development Manager (Digital Marketing)

adglobal 360

Chennai, Tamil Nadu, India (On-Site)
3 Months ago
GoTo Group - Fleet Business Development Manager

GoTo Group

Jakarta, Indonesia (On-Site)
1 Month ago
Twitch - Business Development Manager

Twitch

San Francisco, California, United States (On-Site)
1 Month ago
Halcyon - Business Development Representative

Halcyon

United States (Remote)
3 Weeks ago
Diligent Corporation - Business Systems Analyst (Sales Cloud and CPQ)

Diligent Corporation

Vancouver, British Columbia, Canada (Hybrid)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

TransUnion - Senior Analyst, Desktop Systems

TransUnion

Burlington, Ontario, Canada (On-Site)
3 Weeks ago
Aptive - Customer Support Engineer

Aptive

Quimistán, Santa Bárbara Department, Honduras (On-Site)
2 Weeks ago
Granicus - Head of Application Security

Granicus

United States (Remote)
5 Months ago
GoMotive - Order Management Specialist, Operations

GoMotive

Islamabad, Islamabad Capital Territory, Pakistan (Hybrid)
3 Weeks ago
Tangle Wood Games - Finance Administrator

Tangle Wood Games

Hartlepool, England, United Kingdom (Hybrid)
1 Month ago
Interactive Brokers - Unclaimed Property Specialist

Interactive Brokers

Greenwich, Connecticut, United States (Hybrid)
1 Month ago
Springer Group - Head of Controlling, MRPA – Springer Medizin DACH

Springer Group

Heidelberg, Baden-Württemberg, Germany (Hybrid)
3 Weeks ago
Clearwater Analytics - Client Servicing Analyst

Clearwater Analytics

Boise, Idaho, United States (On-Site)
2 Weeks ago
TransUnion - Senior Analyst - Financial Services

TransUnion

White Plains, New York, United States (Hybrid)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in United Kingdom

Square - Yard Shunter

Square

Aylesford, England, United Kingdom (On-Site)
2 Weeks ago
Tide - Insurance Risk Lead

Tide

United Kingdom (Hybrid)
2 Months ago
Sega (UK) - Junior Licensing Artist (Fixed-Term Contract)

Sega (UK)

United Kingdom (Remote)
3 Weeks ago
DNEG - AI Audio Engineer

DNEG

London, England, United Kingdom (On-Site)
2 Months ago
Nice - Information Security Engineer

Nice

Southampton, England, United Kingdom (Hybrid)
1 Month ago
Minecast - Financial Accountant

Minecast

London, England, United Kingdom (Hybrid)
1 Year ago
Kaedim - Customer Success Engineer

Kaedim

London, England, United Kingdom (On-Site)
1 Year ago
LeoVegas - Product Designer

LeoVegas

Newcastle Upon Tyne, England, United Kingdom (On-Site)
2 Months ago
Square - Sales Advisor 30h

Square

London, England, United Kingdom (On-Site)
2 Weeks ago
Haleon - Workforce Planning Specialist

Haleon

England, United Kingdom (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

Tesla - Contract Manager, Business Operations, Energy EMEA

Tesla

North Holland, Netherlands (On-Site)
5 Months ago
In The Pocket - BUSINESS DEVELOPER PUBLIC SECTOR

In The Pocket

Belgium (On-Site)
8 Months ago
Sony Music Career - Senior Director, Marketing and Business Development, China

Sony Music Career

Beijing, China (On-Site)
3 Months ago
M365 connect - Business Development Partner HR Recruiting (Microsoft Focus | Remote | DACH)

M365 connect

Cologne, North Rhine-Westphalia, Germany (Remote)
2 Months ago
In The Pocket - Business Developer

In The Pocket

Belgium (On-Site)
1 Month ago
Garena - HR Business Partner & Operations

Garena

Casablanca, Casablanca-Settat, Morocco (On-Site)
3 Months ago
Clearwater Analytics - Enterprise Sales Team Lead (Existing Business)

Clearwater Analytics

New York, United States (On-Site)
1 Month ago
NinjaVan - Business Development Manager - East Java Area

NinjaVan

Surabaya, East Java, Indonesia (On-Site)
1 Month ago
USE Insider - Business Development Specialist

USE Insider

Istanbul, İstanbul, Türkiye (On-Site)
1 Month ago
Team Liquid - Head of Business Development Sales

Team Liquid

Jakarta, Indonesia (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Bengaluru, Karnataka, India (Hybrid)

Costa Rica (Remote)

United States (Remote)

Costa Rica (Remote)

Texas, United States (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Texas, United States (Hybrid)

United States (Remote)

View All Jobs

Get notified when new jobs are added by Granicus