Business Operations Manager - LAC

1 Month ago • 5-8 Years • Business Development

Job Summary

Job Description

The Business Operations Manager (BOM) in LAC supports the VP and regional sales team, contributing to WW projects boosting sales productivity. Key responsibilities include supporting the VP with programs and projects (annual planning, sales analysis, performance reviews), acting as an escalation point for sales reps, providing data analysis for marketing and sales campaigns, leading forecasting activities, supporting complex deals ($250K+), liaising with SFDC/CRM/OTR teams, monthly reconciliation, and building MBR data for executive reviews. The BOM will also serve as an international representative on internal teams for new processes and system rollouts. This role requires 10% travel and strong analytical, Excel, and PowerPoint skills.
Must have:
  • Bachelor's degree (MBA preferred)
  • 5-8 years experience in finance/sales operations
  • Excellent organizational & communication skills
  • Experience with budget management & forecasting
  • Strong analytical skills & proficiency in Excel
  • Salesforce.com experience
  • Fluency in English (B2 level or above)

Job Details

Description

Business Operations Manager

Remote - Colombia

 

*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED*

 

The Opportunity: 

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.

 

The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.

 

For more information about Anthology and our career opportunities, please visit www.anthology.com. 

 

The Anthology Field Sales Operations team works closely with multiple internal customers (Sales, Finance, SFDC, Contracts, Legal and Marketing) to ensure that our sales team operates efficiently and effectively. The Business Operations Manager (BOM) has a first focus supporting their VP and regional sales team and then work on WW projects that drive increased productivity in our sales force. The BOM would be responsible for analyzing key sales KPIs to identify sales productivity trends/patterns to support performance management and inform decision making.

 

The Business Operations Manager will be supporting the LAC Vice President and Sales team and will work collaboratively with their Field Sales Operations colleagues.

 

Primary responsibilities will include:

  • Supporting the VP in LAC with programs and special projects including annual planning activities, platform sales analysis, sales rep level performance, etc.
  • Acting as point of escalation for the Sales Reps back to our cross-functional teams (Business Operations, Customer Care team, Finance, Marketing, Legal, etc.)
  • Providing necessary data analysis to support marketing and sales campaigns, territory planning, and whitespace analysis
  • Leading forecasting activities at sales rep level for the LAC region (participate in pipeline calls as necessary to help inform more accurate forecasting)
  • Complex Deal Support – helping Reps to outline the process from initial pricing all the way through contracts and delivery for deals and tenders above $250K or any strategic deals
  • Liaising with SFDC/CRM/OTR team for international requirements and territory set-up
  • Monthly reconciliation of sales and renewal actuals
  • Playing a key role in building Monthly Business Review (MBR) data and slides for monthly reviews to the Executive team
  • Serving as international representative on internal teams/committees to assist with new processes, system, and program rollouts
  • This role requires 10% travel

 

The Candidate:

Required skills/qualifications:

  • Bachelor’s degree, MBA preferred
  • 5-8 years of professional experience in finance, sales operations, or sales compensation, ideally working for a global organization dealing with large, complex system designs, implementations, and integrations
  • Excellent organizational skills and short- and long-term planning skills
  • Ability to work independently and complete tasks with minimal supervision
  • Excellent interpersonal and communication skills
  • Ability to work in a dynamic, fast-paced environment
  • Experience with budget management, forecasting sales and expenses
  • Proven ability to work in cross-functional teams and manage projects
  • Strong analytical, data mapping, Power Point, and excel skills
  • Experience working with Salesforce.com, report/dashboard development
  • Fluency in written and spoken English at CEF B2 level or above
  • Ability to work flexible hours to provide time zone support

 

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

 

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

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About The Company

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Millions of students around the world are supported throughout their education journey via Anthology’s ecosystem of flagship SaaS solutions and supporting services, including the award-winning Blackboard® (LMS), Anthology® Student (SIS/ERP), and Anthology® Reach (CRM). Through the Power of Together, we are uniquely inspiring educators and institutions with innovation that is meaningful, simple and intelligent to help customers redefine what’s possible and create life-changing opportunities for people everywhere. www.anthology.com. 

Bengaluru, Karnataka, India (Hybrid)

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