Call Center Representative

Premier Disability Services is looking for Call Center Representatvies to join our growing Minneapolis, MN-based team! This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients. Premier Disability Services, LLC, Center Representatives have the opportunity for long-term advancement - all while changing people’s lives for the better. 

About Premier Disability
Premier Disability Services, LLC® is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month, our office is contacted by thousands of Americans needing assistance with their disability claim to assist over 100,000 individuals in filing their applications successfully. Join our team! 

This position provides high-quality telephonic support to attorney customers through a disability
process. You will follow an established process to gather information, document responses, and follow
up with potential new clients on a regular basis.

Responsibilities:
Make outbound calls to clients who are requesting our services
Answer incoming calls from potential clients
Convey the benefits of the Premier Disability services
Keep a detailed record of all customer interactions in our CRM database

Must-Haves:
Excellent oral and interpersonal communication skills
Professional phone manners and a friendly attitude
Active listening skills
Ability to overcome client objections
Comfort using Customer Relationship Management software (CRM)

 

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth.  Internet Brands is a portfolio company of KKR and Warburg Pincus.

 

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.