Caller

2 Months ago • All levels

Job Summary

Job Description

Mecca is hiring Callers to excite, entertain, and care for customers. Callers ensure the main bingo product is delivered professionally and fun. Responsibilities include engaging with customers and team members, ensuring a welcoming atmosphere, and working across different venue sections. Ideal candidates are fun, adaptable, caring, and hardworking, with excellent communication skills and self-confidence. The role requires adaptability, a commitment to providing exceptional service, and a friendly, enthusiastic attitude. Success in this role involves consistently providing a fun and exciting bingo experience for customers. They are committed to delivering a high-quality experience and fostering a family-like work atmosphere.

Must have:

Excellent communication skills
Self-confidence
Adaptable and caring
Hardworking and friendly
Commitment to customer service
Professional delivery of bingo

2 skills required

2 skills required for this role

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communication

Job Details

Company Description

Mecca is a leading operator of bingo clubs in the UK and our venues offer great-value food, drink and live entertainment. We aim to provide exciting gaming experiences for our customers in a safe and fun environment.

We are so sure you will love it here that we insist anyone thinking about joining us can visit Mecca as a customer and ‘try out’ being a team member. In this way, you get a chance to appreciate the unique experience of working at Mecca.

We know how valuable the right people are so once you have joined the team we want you to stay. We have a clear career path and great training to help you reach your potential and stay with us to build an exciting career in entertainment.

Job Description

Our callers are trained to excite, entertain and look after our wonderful Mecca customers. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.

Your adaptability will mean than you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that’s always on and committed to making our venues a place for fun and excitement.

As a caller you will be responsible for ensuring that the main bingo product is delivered professionally consistently and always kept fun. You will be a confident communicator and able to engage with both your team and customers.

You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility and Solutions able to demonstrate the behaviours that help bring excitement and entertainment to the customers and communities we serve.

Qualifications

Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment.
Good communication skills
Self confidence is essential
A smile for everyone