Channel Development Representative, Africa

2 Months ago • All levels

Job Summary

Job Description

The Channel Development Representative is responsible for supporting non-managed partners by providing assistance with licensing, product-related questions, and managing the pipeline flow. Responsibilities include providing support for partners, managing the pipeline, enrolling and activating new partners, aligning with team members, developing knowledge of Veeam products, driving adoption of ProPartner Portal, and leveraging long-term partnerships. This role involves strong communication and interpersonal skills, and the ability to thrive in a fast-paced environment. Candidates should be willing to learn about Veeam's products and services.

Must have:

Fluent English
Strong communication skills
Ability to thrive in fast-paced environment
Ability to multi-task and prioritize

Good to have:

Bachelor's degree in related field
Previous sales or customer service experience

Perks:

Hybrid working schedule
Private medical insurance
Meal tickets
Private pension plan
Life insurance
Vision reimbursement
Annual leave and vacation days
Cafeteria Benefit Plan
Veeam Care Days
Professional training and education

5 skills required

5 skills required for this role

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kubernetes

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talent-acquisition

Job Details

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.

With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.

The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps
and data are protected and always available.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.

The Channel Development Representative is responsible for enabling and supporting non-managed partners. This role is responsible for providing reactive assistance to all non-managed partners who contact Veeam.

Responsibilities:

Providing support for our partners (e.g. licensing support and product-related questions for Veeam products)
Managing the pipeline flow from these partners by registering Deals within our 48-hour SLA
Enrolling and activating new partners who request to join the Veeam ProPartner Network
Aligning with other team members, such as Distribution Managers (field or Inside), to efficiently and optimally manage partner inquiries
Developing strong working knowledge of Veeam software products and the benefits they offer to potential and existing partners
Driving adoption of the ProPartner Portal and Partner University
Leveraging long-term partnership through ad-hoc activities (e.g. reactivation campaigns on call-out days)

Qualifications:

Bachelor's degree in Business, Marketing, or a related field preferred
Fluent English
Strong communication and interpersonal skills
Ability to thrive in a fast-paced, goal-oriented environment
Ability to multi-task, prioritize, and manage time effectively
Previous sales or customer service experience is a plus but not mandatory
Proven ability to work independently and collaboratively
Excellent correspondence skills (Outlook, Instant Messaging, and over the phone)
A passion for and a willingness to learn about our products and services

We offer:

Hybrid working schedule (3 days office/2 days remote from home)
Private medical insurance for you, one adult dependent, and your children
Meal tickets
Private pension plan
Life insurance
Vision reimbursement
Annual leave and additional vacation days based on tenure
Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs
Veeam Care Days – additional 24 hours for your volunteering activities
Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program

#LI-AP1

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.