Channel Development Representative, Africa

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.

With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. 

The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps 
and data are protected and always available.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.

The Channel Development Representative is responsible for enabling and supporting non-managed partners. This role is responsible for providing reactive assistance to all non-managed partners who contact Veeam.

Responsibilities:

• Providing support for our partners (e.g. licensing support and product-related questions for Veeam products) 
• Managing the pipeline flow from these partners by registering Deals within our 48-hour SLA
• Enrolling and activating new partners who request to join the Veeam ProPartner Network
• Aligning with other team members, such as Distribution Managers (field or Inside), to efficiently and optimally manage partner inquiries
• Developing strong working knowledge of Veeam software products and the benefits they offer to potential and existing partners
• Driving adoption of the ProPartner Portal and Partner University
• Leveraging long-term partnership through ad-hoc activities (e.g. reactivation campaigns on call-out days)

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field preferred
• Fluent English
• Strong communication and interpersonal skills
• Ability to thrive in a fast-paced, goal-oriented environment
• Ability to multi-task, prioritize, and manage time effectively
• Previous sales or customer service experience is a plus but not mandatory
• Proven ability to work independently and collaboratively
• Excellent correspondence skills (Outlook, Instant Messaging, and over the phone)
• A passion for and a willingness to learn about our products and services

We offer: 

• Hybrid working schedule (3 days office/2 days remote from home)
• Private medical insurance for you, one adult dependent, and your children
• Meal tickets
• Private pension plan
• Life insurance
• Vision reimbursement
• Annual leave and additional vacation days based on tenure
• Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs
• Veeam Care Days – additional 24 hours for your volunteering activities
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program

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