Channel Experience Manager (Maternity Leave Cover)

4 Months ago • All levels • Marketing

Job Summary

Job Description

PlayStation seeks a Channel Experience Manager to drive trade marketing strategies and boost revenue. Must have expertise in customer journey, trade marketing, and project management. Strong communication and collaboration skills are essential.
Must have:
  • Customer Journey
  • Trade Marketing
  • Project Management
  • Communication Skills
Good to have:
  • Budget Management
  • Relationship Management
  • Marketing Channels
  • Best Practices
Perks:
  • Global Leader
  • Inclusive Environment

Job Details

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

What you'll be doing:

  • Liaise with Commercial Managers to understand challenges, goals and gaps in knowledge/expertise
  • Develop and agree Trade marketing strategies and plans (POS, Co-Op, use of owned media, field merchandising etc) with Commercial Managers to support retailer goals, revenue growth inc. D@R (based on expertise, best practice, and return on investment analysis)
  • Collaborate with Marketing and Commercial managers to prepare and deliver presentations to retailers on products and strategies
  • Support execution of Trade Marketing strategies by working directly with retailers
  • Manage relationships with suppliers to deliver trade marketing activations (POS, Production agencies etc)
  • Project manage implementation of activations (e.g. IDUs & content, screens, product demonstrations, furniture)
  • Make recommendations to Commercial Managers on how to improve the consumer journey (omnichannel - in-store and online) to increase revenue, DLTV, D@R and product awareness
  • Manage budgets for Trade Marketing Business Operations costs (inc. D@R) and Co-Op Investment (incentives, IDUs, using retailer media & space, experiential, retailer events, staff competitions, training etc)
  • Manage relationships with third parties relating to trade marketing activations
  • Represent local market(s), provide feedback, share best practices and provide updates on local plans at regional level
  • Liaise with retailer Marketing teams (and our local marketing team) to share visibility on marketing plans

What we’re looking for:

  • Customer journey expertise (omnichannel inc. online & in-store)
  • Trade Marketing expertise
  • Understanding of Marketing channels (inc. Social media, On-line advertising etc)
  • Project and budget management
  • Communication & Collaboration
  • Time & priority management

Roles they will work with:

  • Collaborate with other Commercial managers
  • Liaise with suppliers (inc. field merchandising), retailers, third party publishers
  • Liaise with Finance, Operations, Business Analysts, Regional Hub
  • Collaborate with Marketing functions (Marketing Analytics manager, Media, Campaign management etc.)
  • Collaborate with others within Commercial Planning

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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About The Company

Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting playstation.com/careers/


Sony Interactive Entertainment pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.  


For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com.

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