Charging Operations Specialist, APAC Charging

3 Days ago • 3 Years + • Operations

Job Summary

Job Description

Tesla seeks an experienced Operations Specialist for its APAC Charging Operations team in Bangkok. The role involves managing the network operations of Tesla's charging infrastructure across the Asia-Pacific region, encompassing Supercharging, Destination charging, and home/workplace charging. Responsibilities include supporting regional deployment teams, improving financial processes, overseeing license agreements, managing utility contracts, leading continuous improvement initiatives, and generating reports and forecasts. The ideal candidate will possess strong analytical and communication skills, proficiency in Microsoft Excel, and fluency in English and either Chinese, Korean, or Thai. This position is crucial for scaling Tesla's charging network to meet the growing demand in the electric vehicle market.
Must have:
  • 3+ years experience in operations or project management
  • Fluency in English and Chinese, Korean, or Thai
  • Strong analytical and communication skills
  • Proficiency in Microsoft Excel
  • Support regional deployment teams
  • Manage charging network operations
  • Oversee license agreements and utility contracts
Good to have:
  • Power BI, Power Automate
  • SQL and Tableau
  • Experience with new process and systems implementation
Perks:
  • Employee Stock Purchase Plan (ESPP)
  • Comprehensive Medical Coverage
  • Access to Global Employee Assistance Program (EAP)
  • Wellbeing Resources
  • Employee Merchandise Discounts
  • Celebratory Gifts
  • Employee Referral Program

Job Details

What to Expect

Tesla is looking for an experienced Operations Specialist to join the APAC Charging Operations team. The Operations Specialist will be responsible for network operations of Tesla’s APAC charging network.

You will be part of the APAC Charging team, which is responsible for all the charging programs within the Asia Pacific region, namely Supercharging, Destination charging and home/workplace charging. You will become the central point of coordination in APAC for the charging team, handling financial tasks, executing agreements, and assisting regions with their questions and requests related to planning and building the charging network.

The Operations Specialist will be responsible for continuously shaping solutions and teams that best fit the infrastructure needs of the rapidly growing electric vehicle market in their region. The Operations Specialist will collaborate with internal and external parties as we continue to accelerate the transition to a sustainable energy future.

What You’ll Do
  • Support regional deployment teams in network expansion by logistics, procurement, payment processing, supply, and delivery of equipment for deployment
  • Propose improvements to be ready for scale, develop and maintain financial processes that reduce redundancy and improve accuracy, while achieving organizational objectives
  • Provide administrative support, documentation, and maintain the database as the source of truth for reporting
  • Oversee license agreements of the operating network and ensure we comply with our contract obligations
  • Assist with utility contract management, energy costs reporting and optimization.
  • Lead or participate in continuous improvement initiatives aimed at improving deployment cycle times, customer experience and cost efficiency
  • Assist with reporting, forecasts, and variance analyses
  • Ability to identify and communicate problems, solutions, and opportunities.
  • Work with internal teams to streamline our workflow and improve our internal tools
  • Analyse installation data and report regularly to higher management
What You’ll Bring
  • 3+ years of experience in operations, program or project management or related role
  • A clear passion to drive charging as a critical enabler of business growth for Tesla and of a more sustainable energy future
  • Spoken and written language skills in English and Chinese, Korean or Thai
  • Effectively handle multiple priorities, organize workload, and meet deadlines in a fast-paced environment
  • Good communication and strong analytical skills
  • Ability to manage multiple projects with an eye for efficiency and priority
  • Proficiency in Microsoft Excel required; Power BI, Power Automate preferred
  • Proficiency in SQL and Tableau preferred but not essential 
  • Collaborative, team oriented, and mission driven
  • Strong attention to detail and methodical in execution
  • Experience with new process and systems implementation
  • Required someone who is able to speak at the business level in both English and either Chinese, Korean or Thai
Compensation and Benefits
Benefits

In addition to a competitive compensation package, Tesla Thailand is pleased to offer the following benefits for employees:

  • Employee Stock Purchase Plan (ESPP)
  • Comprehensive Medical Coverage
  • Access to Global Employee Assistance Program (EAP) and Wellbeing Resources
  • Employee Merchandise Discounts
  • Celebratory Gifts for Special Occasions
  • Employee Referral Program

The Company reserves the right to make changes to the Total Rewards benefits without prior notification/approval from the employees, and such benefits may also be subject to terms and conditions determined by the Company.


สวัสดิการ

นอกจากอัตราค่าตอบแทน ทาง Tesla Thailand ยินดีที่จะนำเสนอสวัสดิการต่อไปนี้สำหรับพนักงาน:

  • แผนการซื้อหุ้นบริษัทสำหรับพนักงาน
  • ประกันความคุ้มครองทางการการแพทย์ที่ครอบคลุม
  • การเข้าถึง โปรแกรมช่วยเหลือพนักงาน (EAP) และ ช่วยเหลือด้านทรัพยากรสุขภาพ
  • ส่วนลดสินค้าสำหรับพนักงาน
  • ของขวัญสำหรับโอกาสพิเศษ
  • โปรแกรมการแนะนำพนักงาน

บริษัทขอสงวนสิทธิ์ในการทำการเปลี่ยนแปลงสวัสดิการ ของ Total Rewards โดยไม่ต้องแจ้ง หรือขออนุมัติจากพนักงานล่วงหน้า


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