Chicago Volunteer & Teams Coordinator - 2025297

Chicago, IL

US Programs – Human Services /

Limited Term, Full-time /

Hybrid

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

World Relief Chicagoland seeks a Chicago Volunteer & Teams Coordinator to join the Volunteer Mobilization team as they work to educate, build partnerships with, and mobilize churches and community members into action through serving refugees and other immigrants in Chicago. By working closely with the Church and Volunteer Engagement teams, as well as Immigrant Family Services teams, this position will support the common goal of welcoming refugees and immigrants and supporting their long-term journey to belonging through partnership with the local church and community.

This is a limited-term position funded through a grant agreement until June 30, 2026 and contingent upon funding extension.

ROLE & RESPONSIBILITIES:

• Oversee and coordinate individual and team-based volunteer programs in the Chicago office. These include the Good Neighbor Team (GNT) program (team-based volunteerism) as well as Transportation Assistants and the Friendship Partner and Health Advocate volunteers who are working with refugee and asylum seeker families through the Chicago office.
• Recruit, screen, train, match, supervise, support, retain, and appreciate Good Neighbor Teams, Friendship Partner, Health Advocate, and Transportation Assistant volunteers. Maintain consistent communication with GNT leaders and volunteers throughout their service term.
• Continually improve volunteer training and support to enhance World Relief Chicago’s volunteer programs.
• Communicate consistently with World Relief case management, employment, and education teams to gather information and needs of families to ensure GNTs, Friendship Partners, Health Advocates and Transportation Assistants are partnering with families in a helpful manner, providing correction and coaching to volunteers as needed.
• Expand and champion the value of volunteer partnership among World Relief Chicago staff teams, specifically within the case management, employment, and education teams.
• Facilitate communication between World Relief Chicago staff, volunteers, and church partners for effective partnership.
• Participate, help plan, and invite volunteers and church contacts to volunteer appreciation and partner events convened by World Relief, as well as facilitate scheduled check-ins and debriefs with volunteers and GNTs.
• Maintain accurate records each month of volunteer and GNT information, including service hours, activities, events and communications, using the World Relief database.
• Contribute to and participate in developing and assisting with plans for deepening engagement of churches in partnership with World Relief as applicable, in collaboration with World Relief’s Church Mobilization team.
• Seek out and develop new volunteer partnerships, and work to maintain current partnerships, to meet volunteer recruitment goals for each volunteer role the position oversees.
• Joining with the rest of the Church and Volunteer Mobilization teams, present about the work of World Relief at church and community activities and train volunteers and GNTs including evenings, weekends, and some Sunday mornings (average of one evening/week and one weekend/month).
• Other related tasks as assigned.

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Demonstrated ability to work sensitively and effectively in cross-cultural settings
• Flexibility in schedule availability required (meetings, trainings, Sunday presentations with churches and volunteers will often take place during evenings and weekends as outlined above)
• Volunteer, team, or program management experience required
• Biblical knowledge and understanding of scriptural basis for the Church’s heart for immigrants
• Proven ability to manage multiple demands and deadlines with flexibility
• Proven experience to provide correction and guidance to groups tactfully
• Basic computer skills (Word, Excel, Publisher, PowerPoint, and Dynamics database)
• Current driver’s license and access to a vehicle required

PREFERRED QUALIFICATIONS:

• Bachelor’s degree preferred
• Flexibility and the ability to learn quickly in a fast-paced work environment
• Excellent verbal and written communication skills
• Proficiency in a second language a plus

$24 - $25 an hour

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.