Client Account Manager

1 Month ago • 8 Years + • Account Management • $135,100 PA - $189,200 PA

Job Summary

Job Description

As a Senior Client Account Manager for the tech vertical at Reddit, you will collaborate with Client Partners on campaign execution and optimizations. Your responsibilities will include managing client relationships, leading campaign launches, providing insightful optimizations, and driving revenue growth. You will also educate brands, craft media plans, and collaborate with various teams to ensure effective campaign delivery. This role requires proactive identification of areas for improvement, mentorship of team members, and strategic thinking. The ideal candidate should be a strategic, data-driven, and relationship-oriented person passionate about digital advertising and client success.

Must have:

8+ years of advertising sales/account management experience.
Expertise in managing and growing large customer accounts.
Exceptional verbal and written communication skills.
Analytical and data-driven approach to performance metrics.
Client-centric with a focus on building relationships.
Ability to develop innovative solutions and align objectives.
Highly organized and detail-oriented.
Strong understanding of the customer marketing funnel.
Understanding of digital measurement and tracking fundamentals.
Expert in performance marketing and problem-solving.

Good to have:

Experience with enterprise technology clients.
Proficiency in Excel, Keynote, and Google Suite.

Perks:

Comprehensive Health benefits
401k Matching
Workspace benefits for your home office
Personal & Professional development funds
Family Planning Support
Flexible Vacation & Reddit Global Days Off
4+ months paid Parental Leave
Paid Volunteer time off

9 skills required

9 skills required for this role

Add these skills to join the top 1% applicants for this job

revenue-growth

cross-functional

account-management

communication

problem-solving

excel

performance-analysis

game-texts

quality-control

Job Details

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

We're looking for a Senior Client Account Manager for the tech vertical of Large Customer Sales. This person will closely collaborate with Client Partners on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform specifically for our enterprise technology clients. This role is ideal for a strategic, data-driven, and relationship-oriented person who is passionate about digital advertising and client success.

Please note that this role is required to be based out of our Los Angeles office.

Responsibilities:

Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth.
Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
Educate brands and media agencies, effectively communicate value proposition and best practices
Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
Proactively seek and represent client needs and asks to cross-functional stakeholders
Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
Proactively and continually identify areas of improvement
Mentor and train other team members.

Required Qualifications:

8+ years of experience in advertising sales and account management, enterprise technology client experience preferred
Sales and account management expert with the proven ability to manage and grow large customer accounts in digital/social advertising
Strong communicator with exceptional verbal and written communication skills and the ability to convey complex ideas clearly
Analytical and data-driven, comfortable analyzing performance metrics and translating them into actionable insights
Client-centric, passionate about delivering results and building long-term relationships
Strategic and creative thinker with the ability to develop innovative solutions that align with both client and Reddit objectives
Highly organized and detail-oriented, capable of managing multiple accounts and projects simultaneously
Strong understanding of customer marketing funnel and traditional marketing ecosystem
Understanding of digital measurement, tracking fundamentals and mobile measurement partners
Expert in performance marketing with the proven ability to problem-solve and troubleshoot to enhance campaign performance
Tenacious and entrepreneurial approach to working through product, process, and client challenges
Ability to work in a fast-paced work environment
Proficiency in Excel, Keynote, and Google Suite preferred
BA / BS degree or equivalent work experience