Client Account Manager

We're looking for a Senior Client Account Manager for the tech vertical of Large Customer Sales. This person will closely collaborate with Client Partners on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform specifically for our enterprise technology clients. This role is ideal for a strategic, data-driven, and relationship-oriented person who is passionate about digital advertising and client success. 

Please note that this role is required to be based out of our Los Angeles office.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth.
• Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
• Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
• Educate brands and media agencies, effectively communicate value proposition and best practices
• Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Proactively and continually identify areas of improvement
• Mentor and train other team members.

Required Qualifications: 

• 8+ years of experience in advertising sales and account management, enterprise technology client experience preferred
• Sales and account management expert with the proven ability to manage and grow large customer accounts in digital/social advertising
• Strong communicator with exceptional verbal and written communication skills and the ability to convey complex ideas clearly
• Analytical and data-driven, comfortable analyzing performance metrics and translating them into actionable insights
• Client-centric, passionate about delivering results and building long-term relationships
• Strategic and creative thinker with the ability to develop innovative solutions that align with both client and Reddit objectives
• Highly organized and detail-oriented, capable of managing multiple accounts and projects simultaneously
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Understanding of digital measurement, tracking fundamentals and mobile measurement partners
• Expert in performance marketing with the proven ability to problem-solve and troubleshoot to enhance campaign performance
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Ability to work in a fast-paced work environment
• Proficiency in Excel, Keynote, and Google Suite preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Health benefits
• 401k Matching
• Workspace benefits for your home office
• Personal & Professional development funds
• Family Planning Support
• Flexible Vacation (please use them!) & Reddit Global Days Off
• 4+ months paid Parental Leave
• Paid Volunteer time off