Client Partner Director

6 Months ago • 5 Years +

Job Summary

Job Description

Insider, a B2B SaaS company specializing in AI-native Customer Experience and Marketing, is seeking a Client Partner Director. This role involves driving growth for clients globally with a platform that connects data, predicts behavior, and personalizes experiences. The company has recently secured $500M in Series E funding, achieved unicorn status, and is backed by prominent investors. Insider is recognized for its leadership in cross-channel campaign management and omnichannel marketing platforms, and is praised for its commitment to social responsibility and diversity, particularly in STEM fields. The ideal candidate will have a hunter mindset, a proven track record in closing new SaaS business, and at least 5 years of experience selling to mid and enterprise clients.

Must have:

Minimum 5 years of quota-carrying sales experience, ideally in SaaS
Knowledge of market research, sales, and negotiating principles
Proven track record of exceeding revenue quota
Ability to build strong relationships with customers, especially at the executive level
Ability to succeed working cross-functionally with sales, marketing, and partner success teams
Self-motivated, goal-oriented, and able to work independently
Exceptional organizational, presentation, and communication skills

Good to have:

Previous experience with eCommerce, retail, and banking industries
Knowledge of CRM software
University degree in Business, Marketing, or related fields

Perks:

Work in an international, diverse, and inclusive environment
Access to a limitless global network
Opportunity to become a Shareowner
Be part of shaping the future of customer experiences
Competitive compensation packages
Access to hard and soft skills training
Weekly training via Sales University with industry leaders
Access to Udemy's business plan with over 10,000 courses
Opportunity to share skills and deliver training
Team activities
No Dress Code

8 skills required

8 skills required for this role

Add these skills to join the top 1% applicants for this job

team-management

saas-business-models

communication

prospecting

forecasting-budgeting

market-research

agile-development

monday

Job Details

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.

Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.

When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

The Opportunity

This role calls for a strong hunter mindset in the SaaS sales environment with a track record of closing new businesses. The ideal candidate will have at least 5 years of selling SaaS Solutions to mid and enterprise clients. Being a part of our sales team requires a great set of skills, such as relationship building, consulting, strategic thinking, and creating a robust sales pipeline. So we asked our team of sales pros to tell us what their day-to-day is really like and, in a nutshell, this is what they told us;

Job Description

You will interact with clients at all stages of the sales cycle; from prospecting and acquiring clients, through demoing the platform, to negotiating and closing,
Identify emerging markets and market shifts while being fully aware of new products and competition status,
Effectively communicate the value proposition through proposals and presentations,
Provide on-the-ground support for Sales Development Representative ( SDR) team to generate new qualified opportunities and pipelines through innovative outbound strategies,
Present sales, revenue, and realistic forecasts to the management team,
Accurate forecasting and maintaining an up-to-date pipeline at all times.

What we expect from you

have minimum 5 years of quota-carrying sales experience, ideally in SaaS,
have knowledge of market research, sales, and negotiating principles
having previous experience with the eCommerce, retail, and banking industries is a plus!
have a proven track record of exceeding revenue quota in a Sales or equivalent role,
are collaborate and build strong relationships with customers, especially at the executive level,
have the ability to succeed working cross-functionally with direct sales, marketing, and partner success teams.
are self-motivated, goal-oriented, and able to work independently
have exceptional organizational, presentation, and communication skills both verbal and written
having knowledge of CRM software is a plus
have a university degree in Business, Marketing, or related fields.

While we are conquering the world, we are offering you:

a chance to work in an international, diverse, and inclusive environment,
access and opportunity to gain a limitless network all over the globe,
a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria,
to be part of an industry that’s shaping the future of customer experiences
competitive compensation packages,
access to many hard and soft skills pieces of training to help you improve and challenge yourself,
weekly training on our Sales University where we host industry leaders,
access to Udemy’s business plan, where you can choose over 10,000 courses to satisfy your hunger for knowledge,
space to share your skills, and even deliver pieces of training and workshops if you wish. Sharing is caring!
the infamous team activities that are bursting with fun,
no Dress Code!

Was this position made for you?

So let’s talk! We’re curious bugs and can’t wait to get to know you.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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