Client Services Project Manager, Actimize

18 Hours ago • 5 Years + • Project Management

Job Summary

Job Description

NICE Actimize is seeking a technical, hands-on, customer-focused Project Manager to join their Professional Services team. This role involves organizing, mentoring, and leading project teams to deploy business solutions within the financial services sector. Key responsibilities include managing the entire project lifecycle, defining requirements, business analysis, design, implementation, testing, and deployment. The Project Manager will also manage project tasks, schedules, budgets, and resources, build client relationships, mentor staff, and transform business requirements into creative solutions. Additionally, they will prepare project status reports and presentations for stakeholders. The company offers a hybrid work model with 2 days in the office and 3 days remote.
Must have:
  • Minimum 5 years of hands-on technology experience
  • Minimum 2 years of project management consulting experience for a software vendor
  • Proven experience managing major projects
  • Strong problem-solving skills
  • Ability to negotiate and influence
  • Excellent organizational skills
  • BA degree
  • Ability to travel 25% of the time
Good to have:
  • Financial securities industry experience (Risk Management, Compliance, AML)
  • NICE Actimize experience
Perks:
  • NICE-FLEX hybrid model (2 days office, 3 days remote)
  • Opportunities for learning and growth
  • Internal career opportunities

Job Details

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

 

So, what’s the role all about?

NICE Actimize is currently seeking a technical, hands-on, customer-focused Project Manager to join our dynamic Professional Services team. This person will be responsible for organizing, mentoring and leading project teams to deploy our business solutions within the financial services sector. 

How will you make an impact?  

  • Overall responsibility throughout the project lifecycle including requirements definition, business analysis, design, implementation, testing and deployment
  • Manage all project tasks including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints
  • Build and manage client relationships
  • Mentor staff with a hands-on approach and foster a learning and growth environment
  • Actively transform business requirements into creative business solutions using existing products and new ideas that demonstrate out-of-the-box thinking
  • Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues

Have you got what it takes?

  • Minimum of 5 years, hands-on, technology experience – A MUST
  • Minimum of 2 years project management consulting experience for a software vendor
  • Proven experience managing several major projects involving diverse operations and technology groups
  • Strong problem solving skills
  • Proven ability to negotiate and influence business decisions and directions
  • Excellent organizational skills
  • BA degree
  • Ability to travel 25% of the time

You will have an advantage if you also have:

  • Financial securities industry experience including Risk Management, Compliance. AML
  • NICE Actimize experience - A PLUS

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About NICE Actimize:

NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud, and providing regulatory compliance.

Requisition ID: 7826
Reporting into:
Manager, Project Manager
Role Type: Individual Contributor

 

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

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