Cloud Engineer III-Observability

5 Months ago • 4-6 Years • Devops

Job Summary

Job Description

The Cloud Engineer III-Observability will be responsible for building and managing the telemetry and observability service used by all product teams on the Smarsh platform. This role involves developing automation, creating integrations for third-party tools, ensuring efficient resource utilization, and supporting the features by debugging and creating RCA for production issues. The engineer will also participate in an on-call rotation to provide 24/7 support for critical systems.
Must have:
  • 4-6 years of professional experience in DevOps or software engineering roles.
  • Proficiency in infrastructure as code (IaC) using Terraform or similar tools.
  • Experience with scripting and automation using Python.
  • Experience with CI/CD pipelines and automation tools.
  • Experience with observability and telemetry tools (Prometheus, Grafana, ELK stack).
  • Understanding SRE principles including monitoring, alerting, and automation.

Job Details

Who are we?


Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.


About the team: The Observability team builds and manages the single telemetry and observability service used by all product teams on the Smarsh platform. It provides "as a service" telemetry, monitoring, and visualization capabilities that enable our product teams to operate, support, and triage the applications and services under their product portfolio.

 

We are seeking a rigorous, problem-solving, and curious Platform Engineer (who codes!) to join our Fabric Insight group. Fabric teams at Smarsh combine software and systems engineering to build and run products that equip our engineering teams with secure tools and infrastructure to do their best work. We are looking for someone who can build Observability systems that engineers love to work with. In this role, you will play a key part in shaping the future of our platform by developing tooling and providing hands-on technical expertise to design, deploy, and optimize our services in a compliant and cost-effective way in the cloud. The ideal candidate will have a programming background in a cloud environment, a strong understanding of cloud automation, Observability, and security best practices, as well as the ability to collaborate effectively with cross-functional teams.

Roles & Responsibilities

    • Develop and analyze various business and technical scenarios to drive the highest levels of executive decision-making around Observability resources. Drive consensus and decisions with stakeholders.
    • Develop and implement automation to provision, configure, deploy, and monitor Observability services.
    • Create reusable integrations for third-party tools (e.g., CI/CD systems, monitoring platforms, container registries and many more) to consolidate workflows.
    • Communicate risks and progress in a timely manner to reporting supervisor
    • Ensure efficient resource utilization and continuously improve processes leveraging automation and internal tools resulting in enhanced Product delivery, maturity, and scalability.
    • Support the features delivered by debugging and creating RCA for production issues and subsequently work towards short term and long-term fix
    • On-Call Rotation: Participate in an on-call rotation to provide 24/7 support for critical systems.

Required Experience/Skills

    • Professional degree in Computer Science from a reputed college with consistent academic record.
    • 4-6 years of professional experience in DevOps or software engineering roles, with a focus on configuring, deploying, and maintaining Kubernetes in AWS
    • Strong proficiency in infrastructure as code (IaC) using Terraform, AWS CloudFormation, or similar tools.
    • Experience with scripting and automation using languages such as Python
    • Experience with CI/CD pipelines and automation tools such as Concourse, Jenkins, or Ansible.
    • Experience with teams having delivered observability and telemetry tools and practices, such as Prometheus, Grafana, ELK stack, distributed tracing, and performance monitoring.
    • Experience with cloud-native tools such as Istio, Argo CD, External Secrets Operator, Keda, Karpenter, etc
    • Understanding SRE principles includes monitoring, alerting, error budgets, fault analysis, and automation.
    • Concepts of SLI, SLO, SLA, Define SLIs (Service Level Indicators), SLOs (Service Level Objectives), and error budgets.
    • Excellent problem-solving skills and attention to detail.
About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Similar Jobs

Comscore - Software Engineer

Comscore

Pune, Maharashtra, India (Hybrid)
1 Month ago
Eccentric - Associate Project Manager

Eccentric

Mumbai, Maharashtra, India (On-Site)
2 Months ago
Tesla - Service Advisor

Tesla

Bavaria, Germany (On-Site)
4 Months ago
Pokemon - Campaign Product Manager

Pokemon

Bellevue, Washington, United States (Hybrid)
1 Month ago
Coupa - Software Implementation Lead

Coupa

Colombia (Remote)
3 Months ago
kaizen gaming  - Site Reliability Engineer

kaizen gaming

São Paulo, Brazil (Hybrid)
2 Weeks ago
Colo pl - Build Engineer

Colo pl

Minato City, Tokyo, Japan (On-Site)
1 Year ago
Nagarro - System Engineer Infrastructure Services

Nagarro

Germany (Remote)
5 Months ago
Adyen - Senior Partner Solutions Engineer

Adyen

Mexico City, Mexico (On-Site)
23 Hours ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

LeoVegas - CRM Communications Delivery Specialist

LeoVegas

Newcastle Upon Tyne, England, United Kingdom (Hybrid)
1 Month ago
Dream Games - Executive Assistant

Dream Games

İstanbul, Türkiye (On-Site)
1 Year ago
Accurate - Cloud Engineering Architect

Accurate

United States (Remote)
1 Month ago
Canva - Senior Backend Engineer - Support Automation and AI Enablement

Canva

Melbourne, Victoria, Australia (Remote)
3 Months ago
Survay Monkey - Information Systems Engineer III

Survay Monkey

Ottawa, Ontario, Canada (Hybrid)
2 Weeks ago
Axon - Senior Project Manager, Commercial Operations

Axon

Atlanta, Georgia, United States (On-Site)
1 Month ago
Tencent - Software Engineering Associate

Tencent

(On-Site)
6 Months ago
MURKA - Marketing Data Analyst

MURKA

Poland (On-Site)
5 Months ago
bohemia interactive - Engine Physics Programmer

bohemia interactive

Prague, Prague, Czechia (On-Site)
5 Months ago
lifechruh - Regional Digital Marketing Manager

lifechruh

Edmond, Oklahoma, United States (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in India

Fictiv - Deputy Finance Manager

Fictiv

Bengaluru, Karnataka, India (On-Site)
23 Hours ago
PHINIA - Server Lead

PHINIA

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Capgemini - C# Appium

Capgemini

Pune, Maharashtra, India (On-Site)
1 Month ago
PwC - IN_Senior Associate_GIS Expert_Cities_Advisory_Pune

PwC

Pune, Maharashtra, India (On-Site)
9 Months ago
Capgemini - Business Advisor - A

Capgemini

Mumbai, Maharashtra, India (On-Site)
3 Weeks ago
Ion - LCM Data Analyst

Ion

Mumbai, Maharashtra, India (On-Site)
8 Months ago
beghou consulting - Associate Developer – Delivery (Mainsail™)

beghou consulting

Hyderabad, Telangana, India (Hybrid)
1 Month ago
Capgemini - Guidewire Developer

Capgemini

Hyderabad, Telangana, India (On-Site)
1 Month ago
Paytm - City Head - EM/AGM/CM - EDC - Chennai

Paytm

Chennai, Tamil Nadu, India (On-Site)
1 Month ago
Veeam Software - Senior Frontend Engineer

Veeam Software

Pune, Maharashtra, India (On-Site)
1 Day ago

Get notifed when new similar jobs are uploaded

Devops Jobs

Axel springer - Senior Systems/DevOps Engineer

Axel springer

Berlin, Berlin, Germany (Hybrid)
1 Month ago
Next Level Business Services - Salesforce Devops Engineer

Next Level Business Services

Agoura Hills, California, United States (On-Site)
8 Months ago
Canva - Senior Frontend Software Engineer - Pages Platform

Canva

Surry Hills, New South Wales, Australia (Remote)
2 Months ago
WebMD - Senior Salesforce Solution Architect

WebMD

Boise, Idaho, United States (On-Site)
11 Months ago
Paytm - DevOps Engineer/Senior DevOps-Paytm Money

Paytm

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Dream Sports - SDE - 1 - DevOps

Dream Sports

Mumbai, Maharashtra, India (On-Site)
8 Months ago
undefined - Site Reliability Engineer

Calgary, Alberta, Canada (Remote)
3 Months ago
CGS Carrers - Platform Engineer I

CGS Carrers

Braga, Braga, Portugal (Remote)
1 Month ago
PwC - ETIC, Cloud Solution Architect (Multi-Cloud, DevOps Focus) - Senior Manager

PwC

Cairo, Cairo Governorate, Egypt (On-Site)
8 Months ago
Zuora - Customer Solution Engineer

Zuora

Tokyo, Japan (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

London, England, United Kingdom (Hybrid)

Atlanta, Georgia, United States (Hybrid)

United States (Remote)

Belfast, Northern Ireland, United Kingdom (Remote)

Portland, Oregon, United States (Hybrid)

Boca Raton, Florida, United States (On-Site)

London, England, United Kingdom (Remote)

Atlanta, Georgia, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by smarsh

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug