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Cloud Network Engineer

Warner Bros Discovery

Mexico City, Mexico (On-site)

Cloud Network Engineer

1 Month ago • 4 Years + • Network Engineering • Undisclosed

About the job

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Job Description

The Cloud Network Engineer at Warner Bros. Discovery will support and strategically improve the WBD cloud networking environment. Responsibilities include 24/7 support for cloud network connectivity and virtual private cloud infrastructure, resolving requests and trouble tickets within SLAs, identifying root causes of outages and implementing remediation, prioritizing work based on business criticality, adhering to network standards and procedures, maintaining positive relationships with user communities, and performing other duties as needed. The role requires a deep understanding of AWS networking components and experience with IaC using tools like Terraform or GitHub Actions. Strong troubleshooting, analytical, and problem-solving skills are essential, along with participation in on-call rotation.

Must have:

4+ years system administration experience in enterprise cloud network production environment
Deep understanding of AWS networking components (VPC, Direct Connect, NAT Gateways)
Experience with IaC (Terraform or GitHub Actions)
Strong troubleshooting, analytical, and problem-solving skills
Excellent communication and customer service skills

Good to have:

Python scripting skills

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role:

The Cloud Network Engineer role will be responsible for working with the Operations and Engineering Teams around the support and strategic improvement of the WBD cloud networking environment. The individual will be evaluating processes regularly to ensure expected outcomes are achieved in the most efficient way along with identifying service improvements and document those improvements to help ensure standards and processes are followed.

Your Role Accountabilities: OPERATIONS/PROJECT MANAGEMENT

Effectively support all WBD cloud network connectivity and virtual private cloud infrastructure 24*7 by responding to and resolving all requests and trouble tickets within the stipulated SLA time

Clearly understand the root cause of all the cloud network outages and take remediation steps to prevent the recurrence of the problem

Ability to prioritize work based on business criticalities and also be flexible to work on ad hoc tasks as assigned by the manager

Fully understand and adhere to the team’s network standards and procedures both in technical and functional areas

Maintain positive relationships with all user communities, peers and the management team

Perform other duties as needed

Qualifications & Experiences:

Bachelor’s degree in Computer Science, Information Technology, Information Systems or similar

Minimum of 4 years of experience in system administration in an enterprise cloud network production environment

Demonstrated cloud network engineering delivery experience gained within large, complex environments

Deep understanding of AWS networking components - VPC, Direct-connect, NAT Gateways

Basic knowledge and experience using Terraform and or GitHub Actions to write IaC

Modern scripting skills are strongly encouraged - Python preferred

Process oriented engineer with strong execution and follow-through skills

Able to perform multiple tasks simultaneously and prioritize self

Strong and consistent customer service and communication skills

Willingness to work a flexible schedule

Strong team member with self-motivation and desires to improve the infrastructure

Excellent troubleshooting, analytical and problem-solving skills

Must participate in an on-call rotation for out of hours support

Minimal travel anticipated for this position

Must have the legal right to work in Mexico

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our for instructions to submit your request.

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About The Company

Warner Bros. Discovery

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Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines WarnerMedia’s premium entertainment, sports and news assets with Discovery’s leading non-fiction and international entertainment and sports businesses.