Cluster Manager IVH - Bormio/ Livigno - MICO26 Olympic & Paralympic Games

1 Month ago • 3-5 Years • Events

Job Summary

Job Description

The Cluster Manager IVH will oversee operational support for multiple In Venue Hospitality (IVH) programs at Olympic sporting venues during the 2026 Milano Cortina Winter Olympics. Responsibilities include managing venue contracts, delivering exceptional hospitality programs, collaborating with internal functional areas and MICO26 interlocutors, managing project milestones and budgets, and representing On Location within the venue department. The role requires strong event management experience, excellent communication skills, and the ability to manage teams and vendors. The Cluster Manager will transition to a Venue Management role in September 2025, overseeing the largest venue in their cluster.
Must have:
  • 3-5 years event management experience
  • Experience in stadium/temporary structure events
  • Large-scale event experience a plus
  • Fluent business English, Italian preferred
  • Proficient in Microsoft Office Suite and other tools
  • Strong communication & problem-solving skills

Job Details

Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

Overall Scope of Role:

Cluster Manager, In Venue Hospitality (IVH) Event Production is a key role with a primary responsibility for providing operational support across multiple IVH programs occurring within various Olympic Sporting Venues (volume depending on the size of the cluster) during the 2026 Milano Cortina Winter Olympic and Paralympic Games. The Cluster Manager works closely with:

  • The Director of Event Production.
  • The 3 other cluster managers (to share best practices and problem solve)
  • On Location internal Functional Areas (FAs)
  • MICO26 relevant interlocutors, in particular, the Venue team.

The Cluster Manager will focus on delivering the most exceptional hospitality experiences for On Location guests inside Olympic Sporting Venues within the assigned cluster.  Experiences will take place inside temporary or permanent lounge (or restaurant) spaces and may include: food and beverage, photo opportunities, games broadcast viewing and other information touchpoints within a curated Olympic sports themed environment. 

The clusters are divided as follows:

  • Cluster 1: Milano (04 Competition Venues + Opening Ceremony Stadium)
  • Cluster 2: Cortina (04 Competition Venues)
  • Cluster 3: Valtellina - Bormio / Livignio (03 Competition Venues)
  • Cluster 4: Val di Fiemme - Predazzo / Tesero / Verona (02 Competition Venues + Closing Ceremony Arena)

All planning will be done centrally, from On Location Milano Offices with site visits if / when necessary.

The IVH Team will transition from Cluster to Venue in September 2025 – the Cluster Manager will remain the point of contact for her/his cluster but will take the ownership of the largest venue of her/his cluster and transition to a Venue Management role.

Essential Functions & Responsibilities:

· Work in collaboration and coordination with Director, In Venue Hospitality to:

  • manage venue contracts.
  • deliver the best hospitality programs with as much consistency as possible while building structure/organization with the team in place.
  • update Director Event Production of day-to-day progresses and challenges; and request input and advice for key decisions

•  Work in partnership with the commercial product architecture team to define and/or adjust service levels and manage budget per Olympic venue based upon sport, demand, sessions and sales levels.

• Work in partnership with all FAs involved specifically those having an impact on the Event Production team delivery – including but not limited to: F&B, Art and Design, Entertainment, Overlay, Workforce, Accreditation, Logistic and Gifting to name a few.

• Be the representative and ambassador of the hospitality unit (led by OLE) in the global MICO26 venue department.

• Manage overall project milestones and timelines.

• Manage P&L and track expenditures.

• Manage suppliers and vendors.

• Encourage and support use of sustainable products, when available.

• Attend all meetings (virtual/in person) in relation with his/her cluster and report on behalf of the Event Production team(s) as it relates to the IVH hospitality programs.

General Responsibilities:

• Main point of contact on-site, representing the Event Production Team and more globally, the company.

• Develop the overall operational planning at the Competition Venues as it relates to the On Location guest experience.

• Update existing or upcoming operational tools.

• Facilitate and lead production meetings with key staff.

• Troubleshoot, anticipate and act proactively on event aspects of role, leading up and following turn over to production implementation team.

• Forecast, qualify and maintain budget

• Administrative & Other, including but not limited to:

  • Expense Reports
  • File storage
  • Monthly days reports

Other Duties & Responsibilities

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems, alone or alongside other managers and/or the Director, Event Production.

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

Travel

Must be adaptable with work and travel schedule. Available to travel (domestic) for work during holidays and key event times.

Qualifications

Required Education and/or Experience, Knowledge, Skills, and Abilities:

• Bachelor’s degree in hospitality management, Sports Management, Event Management or a related field, or equivalent experience required.

• Minimum of 3-5 years of experience in managing (and producing) events and/or brand activations and/or event teams.

• Experience in managing and producing events in Stadium and Temporary Structure environments.

• Prior experience with large-scale (sports) events, a plus.

• Speaks and writes fluent business English; Italian is preferred but not mandatory

• Proficient user of Microsoft Office Suite

• Knowledge of SharePoint | Smartsheets | Microsoft Teams | Zoom | Confluence

• Highly organized and process oriented.

• Ability to:

  • multi-task.
  • remain calm in high-pressure situations.
  • work in a moving environment

• Strong communication, interpersonal, negotiation and conflict resolution skills.

• Self-motivated, resourceful, and directed, requiring minimal supervision.

• Good timekeeping and work ethic that is characterized by commitment, motivation, and energy.

• Presently resides and/or is willing to relocate to Milano, Italy.

• Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessary.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Similar Jobs

The Walt Disney Company - Marketing Ops Consultant - Contract

The Walt Disney Company

Singapore, Singapore (On-Site)
3 Months ago
Naughty Dog - IT Helpdesk Technician

Naughty Dog

Los Angeles, California, United States (On-Site)
3 Weeks ago
The Walt Disney Company - Senior Product Manager

The Walt Disney Company

Burbank, California, United States (On-Site)
3 Months ago
Rush Street Interactive - Technical Writer

Rush Street Interactive

Estonia (On-Site)
1 Month ago
undefined - Scenario mode FO

Beijing, Beijing, China (On-Site)
7 Months ago
On Location - Customer Service Representative

On Location

Raleigh, North Carolina, United States (On-Site)
3 Weeks ago
On Location - Senior Manager, Accreditation, Milano-Cortina 2026 Olympic & Paralympic Games

On Location

Milan, Lombardy, Italy (On-Site)
4 Weeks ago
On Location - Art Director - Production & Hospitality

On Location

Los Angeles, California, United States (Hybrid)
1 Day ago
Sphere Entertainment Co - Senior Manager, Group Event Services

Sphere Entertainment Co

Las Vegas, Nevada, United States (On-Site)
1 Month ago
Mattel  Inc  - Party Planner

Mattel Inc

California, United States (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Raw power games - Communications Manager

Raw power games

Copenhagen, Denmark (Hybrid)
1 Month ago
Dream Sports - Lead Engineer - Cloud Security

Dream Sports

Mumbai, Maharashtra, India (On-Site)
6 Months ago
Amanotes - Level Design (New Games - Hybrid Casual Games)

Amanotes

Ho Chi Minh City, Ho Chi Minh City, Vietnam (On-Site)
3 Weeks ago
ION - Technical Consultant - Endur

ION

Dallas, Texas, United States (On-Site)
4 Months ago
Nintendo - Bilingual Project Manager (Japanese)

Nintendo

Redmond, Washington, United States (Hybrid)
5 Months ago
Viacom18 Media   - SSDE I - Frontend iOS/Apple TV Developer, JioCinema

Viacom18 Media

Bengaluru, Karnataka, India (On-Site)
6 Months ago
Corsair - Firmware Software Engineer

Corsair

Taiwan (On-Site)
1 Month ago
Firesprite - Senior Producer (Gameplay)

Firesprite

Liverpool, England, United Kingdom (Hybrid)
1 Week ago
Playrix - Senior QA Engineer (Mobile)

Playrix

Cyprus (Remote)
4 Months ago
Playrix - Senior QA Engineer (Mobile)

Playrix

Ireland (Remote)
4 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Milan, Lombardy, Italy

Keywords Studios (Player Support) - AR Accountant

Keywords Studios (Player Support)

Lombardy, Italy (Hybrid)
1 Month ago
ION - Senior C++ Developer, Italy

ION

Pisa, Tuscany, Italy (On-Site)
4 Months ago
ION - Network Security Engineer

ION

Milan, Lombardy, Italy (Hybrid)
4 Months ago
ION - Principal Software Engineer, Italy

ION

Pisa, Tuscany, Italy (On-Site)
4 Months ago
ION - Senior Security Architect

ION

Italy (On-Site)
4 Months ago
Keywords Studios (Player Support) - People Advisor

Keywords Studios (Player Support)

Cinisello Balsamo, Lombardy, Italy (Remote)
1 Month ago
ION - Lead Software Engineer, Italy

ION

Rome, Lazio, Italy (On-Site)
4 Months ago
ION - Senior Software Engineer, Italy

ION

Rome, Lazio, Italy (On-Site)
4 Months ago
Tesla - Sales Advisor

Tesla

Bolzano, Trentino-South Tyrol, Italy (On-Site)
1 Week ago
PwC - Senior Auditor - Roma [ADT]

PwC

Rome, Lazio, Italy (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Events Jobs

Evolution - Office Commercial Coordinator

Evolution

Medellín, Antioquia, Colombia (On-Site)
3 Weeks ago
On Location - Account Manager, USC Athletics

On Location

California, United States (On-Site)
1 Month ago
On Location - Cluster Manager OVH - Milano - MICO26 Olympic & Paralympic Games

On Location

Milan, Lombardy, Italy (On-Site)
1 Month ago
The Walt Disney Company - Coordinator, Live Events - 1 Year Contract

The Walt Disney Company

Singapore, Singapore (On-Site)
1 Month ago
Eleven Labs - Event Manager

Eleven Labs

London, England, United Kingdom (Remote)
2 Weeks ago
Nintendo - Experiential Marketing Specialist (Event Producer)

Nintendo

Redmond, Washington, United States (Hybrid)
7 Months ago
Reality Games - Event Manager

Reality Games

Kraków, Lesser Poland Voivodeship, Poland (On-Site)
3 Months ago
On Location - Manager, E-Commerce - Olympics & Paralympics

On Location

New York, New York, United States (On-Site)
2 Weeks ago
Dream Games - Software Engineering Career Days 2025

Dream Games

İstanbul, Türkiye (On-Site)
2 Months ago
On Location - Coordinator, Workforce Operations, MICO26 - Olympic & Paralympic Games

On Location

Milan, Lombardy, Italy (On-Site)
65 Years ago

Get notifed when new similar jobs are uploaded

About The Company

On Location is a global leader in premium experiential hospitality. We offer official ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, Super Bowl, NCAA Final Four, New York Fashion Week and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of Endeavor, a global sports and entertainment company. On Location is an equal opportunity employer, committed to a inclusive workplace environment. Visit onlocationexp.com/careers to explore.

Raleigh, North Carolina, United States (On-Site)

Raleigh, North Carolina, United States (On-Site)

Los Angeles, California, United States (Hybrid)

Raleigh, North Carolina, United States (On-Site)

New York, New York, United States (Remote)

New York, New York, United States (On-Site)

View All Jobs

Get notified when new jobs are added by On Location

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug