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Collab Engineer

Capgemini

Haryana, India (On-site)

Collab Engineer

2 Weeks ago • 3-6 Years

Job Summary

Job Description

The Collab Engineer will be responsible for building relationships with other Customer Support Engineers, Sales team members, and Engineering team members. They will also provide technical support to partners and/or customers for Cisco small business products, technologies, and/or solutions. The Engineer will need to troubleshoot customer reported problems effectively, both independently and as part of a team, depending on the nature of the incident. The role requires strong communication and technical skills.

Must have:

CCNP Certification/CCNA Certified
Expertise in supporting Voice/multimedia over IP and SIP
Knowledge in Switching and Wireless
Excellent written and verbal communication skills

2 skills required

2 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

networking

Job Details

Job Description -

High-Level Responsibilities:

Build strong relationships with other Customer Support Engineers, Sales team members, and Engineering team members
Provide technical support to partners and/or customers for Cisco small business products, technologies, and/or solutions
Effectively troubleshoot customer reported problems both alone and as part of a team, depending on the nature of the incident..

Minimum Qualifications:

Cisco Certified Networking Professional (CCNP) Certification/CCna Certified - Must have any

Proven expertise in supporting Voice/multimedia over IP, cloud based telephony, and protocols like SIP
Demonstrated knowledge in at least one of the following areas: Switching, and Wireless

Excellent written and verbal communication skills

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About The Company

Capgemini

479 Active Jobs

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Get The Future You Want | www.capgemini.com

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Collab Engineer

Job Summary

Job Description

2 skills required

2 skills required for this role

Job Details

Job Description -

High-Level Responsibilities:

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