About Zscaler
Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.
We are looking for a Collaboration Solutions Manager to lead and optimize our digital workplace tools, ensuring seamless and secure collaboration across the organization. This role is remote (if outside of the Bay Area) and will report to the Senior Manager, Business Applications Support and will be responsible for managing, evolving, and driving adoption of platforms including Zoom, Slack, Google Workspace, Microsoft 365, Miro, Lucid, Asana, Glean, Simpler, and DoControl. The ideal candidate has deep technical expertise in collaboration tools, a strategic mindset for workplace efficiency, and the ability to drive cross-functional initiatives that enhance productivity. This position will work closely with IT, security, and business stakeholders to ensure our collaboration stack meets business needs while aligning with security and compliance policies and will be responsible for:
- Own the strategy, administration, and roadmap for collaboration tools, ensuring they align with business objectives and enhance the employee experience.
- Lead a small team of administrators and engineers, fostering innovation and continuous improvement in collaboration technologies.
- Partner with security and compliance teams to enforce governance, access control, and data protection policies across platforms. Engage with vendors and internal stakeholders to optimize licensing, contracts, and cost efficiency.
- Serve as the escalation point for collaboration tool-related issues and drive resolution in partnership with IT support teams.
- Monitor platform performance, usage, and adoption metrics, providing insights to leadership. Evaluate and recommend new technologies or enhancements to existing platforms based on emerging business needs.
What We're Looking for (Minimum Qualifications)
- 7+ years of experience managing enterprise collaboration tools, including administration, governance, and end-user support.
- Expertise in **Zoom, Slack, Google Workspace, Microsoft 365, and project management or knowledge-sharing platforms (Miro, Lucid, Asana, Glean, Simpler, DoControl, etc.)**
- Strong knowledge of security best practices related to collaboration tools, including identity management, data loss prevention, and compliance frameworks.
- Ability to drive change management initiatives, with experience in user adoption strategies and training programs.
What Will Make You Stand Out (Preferred Qualifications)
- Experience integrating collaboration tools with enterprise systems such as ITSM, HRIS, and security platforms.
- Proven leadership across complex cross-functional teams.
- Proficiency with PM tools like Asana.
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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
