Collections Leader - Operations

1 Month ago • All levels • Operations

Job Summary

Job Description

The Collections Leader will lead a large team of collectors and people managers, focusing on reducing debt and increasing cash flow from LSEG EMEA customers. The role involves strategic leadership, building relationships with internal partners (Sales, Finance, etc.) and external customers, and investing in leadership and talent development. The leader will guide the team through change, support best-in-class tools and processes, and coordinate with other market leaders to ensure process stabilization. They will be responsible for setting up language operations for scale and resilience, championing key priorities, fostering collaboration, and aligning with LSEG financial goals. The leader's ability to navigate market and internal process ambiguities will be crucial for delivering consistent results. The role directly impacts GROUP Cashflow and key financial performance.
Must have:
  • Relevant people leading experience with business management
  • Experience in Collections, Sales, or Relationship Management.
Perks:
  • Monthly wellness allowance and employee assistance program
  • Private medical care with Medicover
  • Meal allowance via Lunch Card
  • Corporate pension plan
  • Recognition program
  • Referral bonus
  • E-learning platform and workshops
  • Structured training and buddy support
  • Access to real-time economic data
  • Inclusive culture with diverse colleagues
  • Additional days off for voluntary jobs
  • Outstanding office location
  • Sport teams, contests and social events

Job Details

Role Responsibilities & Key Accountabilities:

The leader will be leading a large team of collectors and people managers, responsible for reducing debt and increasing cash flow from LSEG EMEA customers. Should be able to provide strategic leadership, build and maintain relationships with internal partners (Sales, Finance, Order management, Billing, Cross functional teams) and key external customers relationship, invest in long term leadership and talent development.

Should be able to guide the team through change and inspire change within and across the organization. The leader is responsible to the senior leadership team to help and support best in class tools, resilient processes, across all regions.

The leader in role will be responsible for setting up the language operations for scale and resilience while enabling portfolio success and stabilization of processes through coordination with other market leaders.

The leader in role champions the execution of key priorities for the division - Creates an environment for the team to collaborate, aligned with LSEG financial goals and direct global teams to achieving targets. The leader is owns processes impacting Finance Operations.

At LSEG, we value a culture of Diversity, Equity and Inclusion, enabling fair and innovative decision making for business and colleagues.

The leader's drive to overcome ambiguities of markets and internal processes, is instrumental to demonstrating consistent and excellence in results for investors.

The role directly impacts GROUP Cashflow and key financial performance through the year.

Qualifications & Experience:

- Relevant people leading experience along with business management

- Significant experience in a defined area of operational / transactional finance business

- Experience in Collections, Sales, or Relationship Management of strategic customers, preferred

Your package when joining Gdynia Team:

  • Wellbeing: monthly wellness allowance and employee assistance program
  • Healthcare: private medical care with Medicover, premium package fully covered by employer
  • Lunch card: meal allowance loaded via personal Lunch Card with a max monthly cap of 450 PLN gross. The Program is operated by Edenred
  • Future: corporate pension plan supported by Fidelity International with additional 5% of base salary to invest in selected funds
  • Recognition: promoting appreciation culture through global Reward and Recognition platform
  • Referral: Bonus between 8,000 to 10,000 PLN for successful recommendation of a new colleague
  • Development: e-learning platform, a range of workshops and international projects
  • Onboarding: structured training and buddy support
  • Information: access to real-time economic data through our flagship products Eikon and Workspace
  • Diversity: inclusive culture with colleagues from over 40 countries with various age, gender, race and beliefs
  • Charity: 2 additional days off for voluntary jobs
  • Office: brand new, outstanding office located in 3T Park, Kazimierza Gorskiego Street in Gdynia
  • Activities: sport teams, contests and social events to join

 

Learn more about life and purpose of our company directly from the Gdynia colleagues’ video: https://www.lseg.com/en/careers/where-we-work/gdynia-poland 

Follow us on Facebook, Carers at LSEG Gdynia

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Similar Jobs

Philips - Zone Service Lead (West Coast)

Philips

United States (On-Site)
1 Month ago
Paytm - Product Manager - First Games

Paytm

Noida, Uttar Pradesh, India (On-Site)
7 Months ago
NVIDIA - Director, Lease Accounting

NVIDIA

Santa Clara, California, United States (On-Site)
2 Months ago
Dentsu - Manager, Paid Social

Dentsu

Detroit, Michigan, United States (On-Site)
2 Weeks ago
Visa - Senior Director - Head of Visa Direct CISSEE

Visa

Almaty, Almaty Region, Kazakhstan (Hybrid)
3 Months ago
Tide - Senior Operations Manager

Tide

Bulgaria (Hybrid)
1 Month ago
Coherent corp. - Wafer Fab Operator

Coherent corp.

Sherman, Texas, United States (On-Site)
1 Month ago
Razer - Assistant Manager, Merchant Support Operations

Razer

Shah Alam, Selangor, Malaysia (On-Site)
1 Week ago
Funko - Senior People & Culture Operations Analyst

Funko

Everett, Washington, United States (On-Site)
1 Month ago
Accenture - Procure to Pay Operations Assoc Manager

Accenture

Gurugram, Haryana, India (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Epic Games - Staff Software Engineer - SRE

Epic Games

Bengaluru, Karnataka, India (Hybrid)
6 Days ago
Mendix - Business Development Representative - EMEA

Mendix

Rotterdam, South Holland, Netherlands (Hybrid)
1 Week ago
Lionbridge Games - AI Program Director

Lionbridge Games

(Remote)
4 Months ago
Trend Micro - Engineer - Threat Research (MITRE)

Trend Micro

Taipei City, Taiwan (On-Site)
3 Weeks ago
USE Insider - Technical Support Engineer (Javascript)

USE Insider

Istanbul, İstanbul, Türkiye (On-Site)
8 Months ago
AFRY - Work Environment Coordinator for Industrial Construction Projects

AFRY

Aalborg, Denmark (On-Site)
1 Month ago
PwC - Backend Developer/Consultant with German (freelance)

PwC

Warsaw, Masovian Voivodeship, Poland (Hybrid)
8 Months ago
Remedy  - (Senior) Technical Audio Designer

Remedy

Helsinki, Uusimaa, Finland (On-Site)
2 Weeks ago
USE Insider - Enterprise Account Executive - UK

USE Insider

London, England, United Kingdom (Hybrid)
1 Month ago
Infosys - Senior Java Full stack developer

Infosys

Richardson, Texas, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Gdynia, Pomeranian Voivodeship, Poland

Boombit - Accountant

Boombit

Gdańsk, Pomeranian Voivodeship, Poland (Hybrid)
2 Months ago
Valeo - Advanced Development Technical Leader

Valeo

Skawina, Lesser Poland Voivodeship, Poland (On-Site)
4 Weeks ago
Axel springer - Account Consultant (f/m/d) German-speaking

Axel springer

Warsaw, Masovian Voivodeship, Poland (Remote)
3 Weeks ago
Lionbridge Games - Software Testing Associate

Lionbridge Games

Masovian Voivodeship, Poland (On-Site)
3 Months ago
Veeam Software - C# Developer (Internal Security Tools)

Veeam Software

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Week ago
Star schema - Project Coordinator (fit-out)

Star schema

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Week ago
Adtran - Software Engineer

Adtran

Gdynia, Pomeranian Voivodeship, Poland (Hybrid)
1 Month ago
CD PROJEKT RED - Lead Technical Artist

CD PROJEKT RED

Warsaw, Masovian Voivodeship, Poland (On-Site)
4 Weeks ago
Autodesk - Sr. Frontend Engineer

Autodesk

Kraków, Lesser Poland Voivodeship, Poland (On-Site)
2 Weeks ago
Keywords Studios - HR Business Partner

Keywords Studios

Katowice, Silesian Voivodeship, Poland (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Tesla - Control Room Operator - Technical Service

Tesla

Brandenburg, Germany (On-Site)
4 Months ago
GHX - Inventory Specialist

GHX

Atlanta, Georgia, United States (On-Site)
1 Month ago
Nightfall AI - Operations Coordinator

Nightfall AI

San Francisco, California, United States (On-Site)
1 Month ago
Accenture - Procure to Pay Operations Analyst

Accenture

Bengaluru, Karnataka, India (On-Site)
2 Months ago
pentair - Injection Molding Setup Tech (Maintenance Operator)

pentair

Moorpark, California, United States (On-Site)
1 Month ago
CharacterAI - Operations Lead, Trust and Safety Operations

CharacterAI

Menlo Park, California, United States (On-Site)
3 Months ago
bytedance - Creator Operations (Multi Categories)

bytedance

Bangkok, Bangkok, Thailand (On-Site)
2 Months ago
Accenture - Order to Cash Operations Senior Analyst

Accenture

Bengaluru, Karnataka, India (On-Site)
2 Months ago
The Walt Disney Company - Stage Manager, Show Operations

The Walt Disney Company

Hong Kong (On-Site)
7 Months ago
Mercury - Payment Operations Specialist

Mercury

(Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

LSEG (London Stock Exchange Group) isa leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.

Heredia, Costa Rica (Hybrid)

Bangkok, Thailand (On-Site)

Gdynia, Pomeranian Voivodeship, Poland (On-Site)

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (Hybrid)

London, England, United Kingdom (On-Site)

London, England, United Kingdom (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Gdynia, Pomeranian Voivodeship, Poland (Hybrid)

View All Jobs

Get notified when new jobs are added by London stock Exchange

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug